Get an overview of this hotelFamily-friendly Shanghai hotel in Exhibition Area with 3 restaurants


This family-friendly Shanghai hotel is located in the business district, within 3 mi (5 km) of Shanghai Children's Medical Center, Shanghai New International Expo Centre and Century Park. Shanghai Science and Technology Museum is 2.4 mi (3.8 km) away.

Hotel Features

This hotel features 3 restaurants, a marina, and a full-service spa. WiFi in public areas is free. Other amenities include an indoor pool, a health club, and a bar/lounge.

Room Amenities

All 273 soundproofed rooms provide free WiFi, free wired Internet, and 24-hour room service. Guests can enjoy deep soaking tubs, and other standard amenities include balconies, minibars, and TVs. Weekly housekeeping is available.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Chateau Star River Pudong Shanghai features a marina and an indoor pool. Dining is available at one of the hotel's 3 restaurants. The property also offers a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary high-speed wireless Internet access.

Business amenities at this 5-star property consist of a business center, limo/town car service, and a meeting room. This luxury hotel also offers a health club, a spa tub, and a sauna. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests.

Chateau Star River Pudong Shanghai has designated areas for smoking.

  • Number of buildings/towers - 1 
  • Airport transportation (surcharge) 
  • Total number of rooms - 273 
  • Bar/lounge 
  • Business center 
  • Full-service spa 
  • Arcade/game room 
  • Health club 
  • Hair salon 
  • ATM/banking 
  • Laundry facilities 
  • Shopping on site 
  • Rooftop terrace 
  • Luggage storage 
  • Turkish bath/Hammam 
  • 24-hour front desk 
  • One meeting room 
  • Number of floors - 21 
  • Spa treatment room(s) 
  • Babysitting or childcare 
  • Number of restaurants - 3 
  • Conference space size (feet) - 12917 
  • Spa tub 
  • Steam room 
  • Coffee/tea in common areas 
  • Free newspapers in lobby 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Designated smoking areas 
  • Billiards or pool table 
  • Grocery/convenience store 
  • Tours/ticket assistance 
  • Free WiFi 
  • Limo or Town Car service available 
  • Marina on site 
  • Multilingual staff 
  • Parking (limited spaces) 
  • Porter/bellhop 
  • Safe-deposit box at front desk 
  • Tennis on site 
  • Year Built 2009 
  • Sauna 
  • Spa services on site 
  • Indoor pool 
  • Television in common areas 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Indoor pool  
  • Free Wi-Fi  
  • Rollaway/extra beds available  
  • Soundproofed rooms  
  • Grocery/convenience store  
  • Laundry facilities  
  • In-room childcare (surcharge)  
  • Babysitting or childcare  
  • Arcade/game room  
  • Miniature golf on site  


Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi


Parking (limited spaces)

Room Amenities

  • Air conditioning 
  • Phone 
  • In-room safe 
  • Television 
  • Premium bedding 
  • Hypo-allergenic bedding available 
  • Balcony 
  • Free newspaper 
  • In-room climate control (air conditioning) 
  • Free local calls 
  • Minibar 
  • Free bottled water 
  • Cable TV service 
  • Soundproofed rooms 
  • Weekly housekeeping provided 
  • Turndown service 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Bidet 
  • Slippers 
  • Separate bathtub and shower 
  • Deep soaking bathtub 
  • Rainfall showerhead 
  • In-room childcare (surcharge) 
  • Desk 
  • Iron/ironing board 
  • Rollaway/extra beds available 
  • Cribs/infant beds available 
  • Blackout drapes/curtains 
  • HDTV 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Free dial-up Internet access 
  • Room service (24 hours) 
  • Down comforter 
  • Individually furnished 
  • Individually decorated 
  • Pillow menu 

Where to Eat

E cafe - Overlooking the pool and garden, this restaurant serves breakfast, lunch, and dinner. Reservations are required.

Always Cantonese - This fine-dining restaurant serves lunch and dinner. Reservations are required.

German Bar - Onsite pub. Guests can enjoy drinks at the bar.

Imperial Kitchen - This restaurant serves lunch and dinner.

24-hour room service is available.

Nearby Things to Do

A marina and a health club are featured at the hotel. An indoor pool and a spa tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Miniature golf on site 
  • Racquetball/squash on site 

Spa Services

My Spa has 11 treatment rooms. Services include massages, facials, body scrubs, and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy.

  • Number of treatment rooms 11 
  • Body scrubs 
  • Hydrotherapy treatments 
  • Massages 
  • Body treatments 
  • Facial treatments 


To make special requests for accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies


Check-in time ends at 5:30 AM

Check-in time starts at 2 PM

Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available on request. Contact the property in advance to make arrangements.


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 552 per night.
  • Cribs (infant beds) are available.


  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


You'll be asked to pay the following charges at the property:
  • Deposit: CNY 1000 per night (for stays between 31 January - 31 December)
The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: CNY 193 per person (approximately)
  • Airport shuttle fee: CNY 1000 per vehicle (one way)
  • Rollaway bed fee: CNY 552 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Chateau Star River Hotel Shanghai Pudong
  • Chateau Star River Pudong Shanghai
  • Chateau Star River Shanghai Pudong
  • Chateau Star River Pudong Shanghai Hotel Shanghai

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Awards & Affiliations

  • The property is a member of the Leading Hotels of the World.

Special Offer

Book a stay in any room type or rate category and receive:

  • 4 complimentary soft drinks from the minibar
  • 6 complimentary tea bags
  • 2 complimentary coffee capsules
Offer valid anytime, subject to availability. Full details at check-in. Other restrictions may apply.

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