Get an overview of this hotelFamily-friendly Shanghai hotel in Pudong with full-service spa

Popular property highlights

Free WiFi
Restaurant
Indoor pool
Business center
Laundry facilities

Location

This family-friendly Shanghai hotel is located in the business district, within 3 mi (5 km) of Shanghai New International Expo Centre, Shanghai Children's Medical Center and Century Park. Shanghai Science and Technology Museum and Oriental Art Center are also within 3 mi (5 km).

Hotel Features

A full-service spa, a restaurant, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a spa tub are onsite.

Room Amenities

All 261 soundproofed rooms provide free WiFi, free wired Internet, and 24-hour room service. Guests can enjoy deep soaking tubs, and other standard amenities include balconies, minibars, and TVs. Weekly housekeeping is available.

Chateau Star River Pudong Shanghai

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Chateau Star River Pudong Shanghai features an indoor pool and a health club. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business amenities at this 5-star property consist of a business center, limo/town car service, and a meeting room. This luxury hotel also offers a spa tub, a sauna, and a rooftop terrace. For a surcharge, a roundtrip airport shuttle (available 24 hours) is offered to guests.

Chateau Star River Pudong Shanghai is a smoke-free property.

  • Express check-in 
  • Bar/lounge 
  • Coffee/tea in common areas 
  • Rooftop terrace 
  • Elevator/lift 
  • Full-service spa 
  • Indoor pool 
  • 24-hour front desk 
  • Business center 
  • Turkish bath/Hammam 
  • Spa treatment room(s) 
  • Billiards or pool table 
  • Grocery/convenience store 
  • Porter/bellhop 
  • Restaurant 
  • Express check-out 
  • Tours/ticket assistance 
  • Year Built 2009 
  • Steam room 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Sauna 
  • Health club 
  • Limo or Town Car service available 
  • Smoke-free property 
  • Safe-deposit box at front desk 
  • Spa services on site 
  • Luggage storage 
  • Hair salon 
  • Breakfast available (surcharge) 
  • ATM/banking 
  • Concierge services 
  • Shopping on site 
  • Laundry facilities 
  • Parking (limited spaces) 
  • Spa tub 
  • Total number of rooms - 261 
  • Television in common areas 
  • One meeting room 
  • Number of floors - 21 
  • Number of buildings/towers - 1 
  • Wedding services 
  • Airport transportation (surcharge) 
  • Tennis on site 
  • Multilingual staff 
  • Free newspapers in lobby 

Family Friendly Amenities

  • Family Hotel  
  • Indoor pool  
  • Free Wi-Fi  
  • Soundproofed rooms  
  • Grocery/convenience store  
  • Laundry facilities  
  • In-room childcare (surcharge)  
  • Miniature golf on site  

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Room Amenities

  • Air conditioning 
  • Phone 
  • In-room safe 
  • Television 
  • Premium bedding 
  • Hypo-allergenic bedding available 
  • Balcony 
  • Free newspaper 
  • In-room climate control (air conditioning) 
  • Free local calls 
  • Minibar 
  • Free bottled water 
  • Cable TV service 
  • Soundproofed rooms 
  • Weekly housekeeping provided 
  • Turndown service 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Bidet 
  • Slippers 
  • Separate bathtub and shower 
  • Deep soaking bathtub 
  • Rainfall showerhead 
  • In-room childcare (surcharge) 
  • Desk 
  • Iron/ironing board 
  • Blackout drapes/curtains 
  • HDTV 
  • Free WiFi 
  • Free wired Internet 
  • Free dial-up Internet access 
  • Room service (24 hours) 
  • Down comforter 
  • Individually furnished 
  • Individually decorated 
  • Pillow menu 

Where to Eat

E cafe - Overlooking the pool and garden, this restaurant serves breakfast, lunch, and dinner. Reservations are required.

24-hour room service is available.

Nearby Things to Do

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Racquetball/squash on site 
  • Miniature golf on site 

Spa Services

My Spa has 11 treatment rooms. Services include massages, facials, body scrubs, and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy.

  • Number of treatment rooms 11 
  • Body treatments 
  • Body scrubs 
  • Facial treatments 
  • Hydrotherapy treatments 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time ends at midnight

Check-in time starts at 2 PM

Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 552.0 per night.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

You'll be asked to pay the following charges at the property:
  • Deposit: CNY 1000 per night (for stays between 31 January - 31 December)
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: CNY 194 for adults and CNY 97 for children (approximately)
  • Airport shuttle fee: CNY 1000 per vehicle (one way)
  • Rollaway bed fee: CNY 552.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Chateau Star River Hotel Shanghai Pudong
  • Chateau Star River Pudong Shanghai
  • Chateau Star River Shanghai Pudong
  • Chateau Star River Pudong Shanghai Hotel Shanghai

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Awards & Affiliations

  • The property is a member of the Leading Hotels of the World.

Special Offer

Book a stay in any room type or rate category and receive:

  • 4 complimentary soft drinks from the minibar
  • 6 complimentary tea bags
  • 2 complimentary coffee capsules
Offer valid anytime, subject to availability. Full details at check-in. Other restrictions may apply.

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.


Sorry, we seem to have had an issue loading our review content. Try again?