Ratings based on 408 Verified Reviews

4.8 out of 5
95% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
3 out of 5
by Esther

Cute but trying too hard

Posted Dec 22, 2016 on Hotels
The lobby was overpowering with sanitiser smell, and I want to vomit every time when entered.
Comment from Hotel Management
Dec 26, 2016 by General Manager, Hotel Management
Dear Valued Guest, On behalf of our entire team I would like to sincerely thank you for coming to stay with us. Thank you for taking the time to share your comments and we certainly look forward to welcoming you back.
5 out of 5
by A verified traveler

Posted Dec 13, 2016 on Hotels
Comment from Hotel Management
Dec 20, 2016 by General Manager, Hotel Management
Dear Valued Guest, On behalf of our entire team I would like to sincerely thank you for coming to stay with us. Thank you for taking the time to share your wonderful comments and we certainly look forward to welcoming you back. ——Fairmont Peace Hotel
5 out of 5
Recommended
for Everyone
by A verified traveler from Hong Kong

Best guest service team

Posted Dec 12, 2016
Excellent service! I've spent over 10 nights at Fairmont Peace in 2016, this is my absolute favourite hotel in shanghai
Comment from Hotel Management
Dec 20, 2016 by Hotel Manager of Fairmont Peace Hotel, Hotel Management
Dear Valued Guest, On behalf of our entire team I would like to sincerely thank you for coming to stay with us. Thank you for taking the time to share your wonderful comments and we certainly look forward to welcoming you back.
5 out of 5
by A verified traveler

Posted Dec 9, 2016 on Hotels
Comment from Hotel Management
Dec 12, 2016 by General Manager, Hotel Management
Dear Valued Guest, On behalf of our entire team I would like to sincerely thank you for coming to stay with us. I am absolutely delighted to see that you enjoyed our iconic hotel with so many great comments. We look forward to welcoming you back in the near future.
5 out of 5
by A verified traveler

Posted Dec 7, 2016 on Hotels
Comment from Hotel Management
Dec 9, 2016 by General Manager, Hotel Management
Write your comment.Dear Valued Guest, On behalf of our entire team I would like to sincerely thank you for coming to stay with us. I am absolutely delighted to see that you enjoyed our iconic hotel with so many great comments. We look forward to welcoming you back in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Super, super classy. Amazing.

Posted Nov 28, 2016
Tremendous value. Close to sights. Great, walkable hotel.
Comment from Hotel Management
Nov 29, 2016 by Hotel Manager of Fairmont Peace Hotel, Hotel Management
ear Valued Guest, On behalf of our entire team I would like to sincerely thank you for coming to stay with us. I am absolutely delighted to see that you enjoyed our iconic hotel with so many great comments. We look forward to welcoming you back in the near future.
5 out of 5
by A verified traveler

Luxury Stay

Posted Nov 20, 2016 on Hotels
The hotel is wonderful and incredibly beautiful. It's also well situated and beautifully appointed. We also ordered some room service (Waygu beef burger) and it was delicious! The bed is probably the best I've ever slept in! The only thing I would question is with regards to cleanliness. The robe hanging in the bathroom had disgusting brown smears on it (in an unfortunate location). I almost put it on, but noticed just in time. The hotel brought me a new robe but it did put a bit of a damper on the otherwise wonderful experience.
Comment from Hotel Management
Nov 23, 2016 by General Manager, Hotel Management
Dear Valued Guest, On behalf of our entire team, thank you very much for taking the time to share your feedback on your recent stay with us. I am sorry to read that our Housekeeping team let the hotel down and I have tasked the Rooms Director to action your comments with the team immediately. I will share your compliments with our Food and Beverage team in particular in Room Service and do hope you wil allow us another opportunity to welcome you back to the Fairmont Peace Hotel to show you how we value your feedback and that the shortcomings you experienced were an isolated incident. Your sincerely, Fairmont Peace Hotel
5 out of 5
by A verified traveler

Shanghai lovely spot

Posted Nov 19, 2016 on Hotels
An older hotel showing a little bit of age, but very well kept and very nice. Near the Bund and near the shopping streets. Lovely place to be in Shanghai.
Comment from Hotel Management
Nov 21, 2016 by General Manager, Hotel Management
Write your comment.Dear Valued Guest, On behalf of our entire team I would like to sincerely thank you for coming to stay with us. Thank you for taking the time to share your wonderful comments and we certainly look forward to welcoming you back.
4 out of 5
Recommended
for Everyone
by A verified traveler from london

Posted Nov 15, 2016
Pros: Lovely room, great facilities, service a little slo
Cons: Afternoon tea could be a better balance of sweet and savoury
Location: Great location for sightseeing
Comment from Hotel Management
Nov 17, 2016 by Fairmont Peace Hotel, Hotel Management
Dear Valued Guest, On behalf of our entire team I would like to sincerely thank you for coming to stay with us. Thank you for taking the time to share your wonderful comments and we certainly look forward to welcoming you back.
5 out of 5
by A verified traveler

Taste of old Shanghai

Posted Nov 9, 2016 on Hotels
Great facility, awesome views over the river, best location.
Comment from Hotel Management
Nov 14, 2016 by General Manager, Hotel Management
Dear Valued Guest, On behalf of our entire team I would like to sincerely thank you for coming to stay with us. Thank you for taking the time to share your wonderful comments and we certainly look forward to welcoming you back.