Room type

Grand Room, 1 King Bed

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Room, 1 Queen Bed, River View

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Grand River View King Room

Max Occupancy: 3 guests (up to 2 children)

Grand River View Twin Room

Max Occupancy: 3 guests (up to 2 children)

Club King Room

Max Occupancy: 3 guests (up to 2 children)

Club Twin Room

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Club Room, 1 King Bed, River View

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Club Room, 1 Queen Bed, River View

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Grand Suite, 1 King Bed

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Grand Room, 1 Queen Bed

Max Occupancy: 3 guests (up to 2 children)

Grand Twin Room

Max Occupancy: 3 guests (up to 2 children)

Get an overview of this hotelFamily-friendly Shanghai hotel in Lujiazui, walk to Jin Mao Tower

Location

This family-friendly Shanghai hotel is located in the entertainment district, just steps from Shanghai World Financial Center and Jin Mao Tower. Jin Mao Tower and Oriental Pearl Tower are also within 10 minutes.

Hotel Features

Along with 7 restaurants, this hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, 2 bars/lounges, a health club, and a fitness center are onsite.

Room Amenities

All 548 rooms boast deep soaking tubs and offer free WiFi and 24-hour room service. Free wired Internet and minibars are standard, as are TVs with cable channels.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Grand Hyatt Shanghai features an indoor pool and a health club. Dining is available at one of the hotel's 7 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of hotel's 2 bars/lounges. High-speed wired and wireless Internet access is complimentary.

This 5-star property offers access to a business center, limo/town car service, and meeting rooms. Event facilities measuring 30139 square feet (2800 square meters) include conference space. This luxury hotel also offers a spa tub, a fitness center, and a sauna. Complimentary self parking is available on site.

Grand Hyatt Shanghai has designated areas for smoking.

  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • ATM/banking 
  • Babysitting or childcare (surcharge) 
  • Breakfast available (surcharge) 
  • Business center 
  • Coffee/tea in lobby 
  • Free newspapers in lobby 
  • Concierge services 
  • Conference space 
  • Conference space size (feet) - 30139 
  • Conference space size (meters) - 2800 
  • Designated smoking areas 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Fitness facilities 
  • Free self parking 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Full-service spa 
  • Gift shops or newsstand 
  • Hair salon 
  • Health club 
  • Indoor pool 
  • Limo or Town Car service available 
  • Luggage storage 
  • Meeting rooms 
  • Multilingual staff 
  • Number of bars/lounges - 2 
  • Number of floors - 88 
  • Number of restaurants - 7 
  • Porter/bellhop 
  • Safe-deposit box at front desk 
  • Sauna 
  • Shopping on site 
  • Snack bar/deli 
  • Spa services on site 
  • Spa treatment room(s) 
  • Spa tub 
  • Steam room 
  • Total number of rooms - 548 
  • Tours/ticket assistance 
  • Wedding services 
Show all hotel amenities

Family Friendly Amenities

  • Babysitting or childcare (surcharge)  
  • Cribs/infant beds (complimentary)  
  • Free Wi-Fi  
  • In-room childcare (surcharge)  
  • Indoor pool  
  • Snack bar/deli  

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet

Parking

Free self parking

Room Amenities

  • Air conditioning 
  • Bathrobes 
  • Blackout drapes/curtains 
  • Cable TV service 
  • Climate control 
  • Coffee/tea maker 
  • Free bottled water 
  • Free newspaper 
  • Free toiletries 
  • Free cribs/infant beds 
  • Daily housekeeping 
  • Deep soaking bathtub 
  • Desk 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Hair dryer 
  • In-room childcare (surcharge) 
  • In-room massage available 
  • In-room safe 
  • Iron/ironing board (on request) 
  • Minibar 
  • Phone 
  • Premium bedding 
  • Premium TV channels 
  • Private bathroom 
  • Room service (24 hours) 
  • Separate bathtub and shower 
  • Slippers 
  • Television 
  • Turndown service 
Show all room amenities

Where to Eat

Buffet breakfasts are available for a surcharge.

Yue Zhen Xue - This restaurant serves lunch and dinner.

Italian Restaurant - This fine-dining restaurant serves lunch and dinner.

Japanese Restaurant - This restaurant serves lunch and dinner.

BBQ - This restaurant serves lunch and dinner.

Nine Cloud - This tapas bar serves lunch and dinner.

24-hour room service is available.

Show dining options

Nearby Things to Do

An indoor pool and a spa tub are on site. Other recreational amenities include a health club, a sauna, a steam room, and a fitness center.

Spa Services

Oasis Spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

  • Hot stone massage 
  • Deep tissue massage 
  • Reflexology 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Ayurvedic treatments 
  • Massages 
  • Body treatments 
  • Facial treatments 

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • Accessible path of travel 
  • Accessible parking 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age is 21

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 230 per night.
  • Free cribs (infant beds)!

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Show all policies

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: CNY 239.2 per person (approximately)
  • Airport shuttle fee: CNY 650 per vehicle (roundtrip)
  • Rollaway bed fee: CNY 230 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Sorry, we seem to have had an issue loading our review content. Try again?