Ratings based on 691 Verified Reviews

4.1 out of 5
93% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Mauritius

Good Location within walking distance to Subway!

Posted Jul 17, 2017
Pros: Location and good restaurant nearby! The non smoking room is really for non smokers!
Cons: Breakfast for 2 at least instead of 1 when booking for a room for 2. Additional charge for second breakfast expensive for China!
Location: 10 minutes walk to subway and nice malls around. Mc Donald is close by!
Check in was fast,staff was nice, told us we will have a larger room but was the same size except for a fancy toilet seat! However we ask for late check out but the best was a 1pm. So we did some shopping and had to reorganize our luggage, ask a female receptionist if I could do it in the locker, she told me to go in the lobby toilet where both male and female use the same lavatory, I don't see myself on all four in such an intimate area opening my luggage! I insisted, then she did agree but I was under the supervision of a make believe bellboy even though there was no other luggage in that room, which on the other hand was not even a room but just the staff entrance to the reception. Bathroom waste keep overflowing when using the shower in our room, bathtub waste was full of hair from the previous client, had to close the water, watch the water going down,then shower a bit more... waste was under the sink, so it was overflowing in the whole bathroom!
5 out of 5
Recommended
for Everyone
by A verified traveler from s

Excelente choice !

Posted Jul 4, 2017
Great Hotel, clean and comfortable. Good location
Comment from Hotel Management
Jul 6, 2017 by Green Court Serviced Apartment﹒People’s Square, Hotel Management
Thank you for having taken the time to share your stay experience with us! It is a great pleasure to know you enjoyed your stay with us. Hope to have the opportunity of welcoming you back to serve you again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Boston, MA

Nice hotel convenient location.

Posted Jun 5, 2017
Location: Nanjing road, the Bund, people's square, Shanghai museum.
Pros: excellent location, 5 min walk to people square with subway, tons of stores and restaurants nearby. Sofa bed in deluxe room is handy for visitors' stay for a minimal fee. Kitchen is well equipped with cooking gears and dishwasher. Hotel staff were friendly and efficient. Room was kept very clean. Breakfast was good. Cons: Bathroom is somewhat dated. No electric outlet in the bathroom for using hairdryer, similarly no outlet near desk or bedside for phone charging. Only one breakfast coupon per room per day.
Comment from Hotel Management
Jun 7, 2017 by Green Court Serviced Apartment﹒People's Square, Hotel Management
Thank you for having taken the time to share your stay experience with us! Hope to have the opportunity of welcoming you back to serve you again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 13, 2017
Good location And spacious room. Limited crockery and utensils, but all that we required. Staff very helpful and responsive to all requests.
Comment from Hotel Management
May 17, 2017 by Green Court Serviced Apartment﹒People's Square, Hotel Management
Thank you for having taken the time to share your stay experience with us! It is a great pleasure to know you enjoyed your stay with us. Hope to have the opportunity of welcoming you back to serve you again.
4 out of 5
Recommended
for Everyone
by A verified traveler from k

Nice hotel . Clean good staff. Understood English.

Posted Apr 23, 2017
Clean. Good staff. Understood English, close to transportation, I would stay there again, good price.
Comment from Hotel Management
Apr 26, 2017 by Green Court Serviced Apartment﹒People's Square, Hotel Management
Thank you for having taken the time to share your stay experience with us! It is a great pleasure to know you enjoyed your stay with us. Hope to have the opportunity of welcoming you back to serve you again.
3 out of 5
by A verified traveler

Good Location

Posted Apr 20, 2017 on Hotels
Good place to stay overall with a good location to People's Square 4 min by walk.Thin walls in the room I stayed can literally hear next door conversations plus the mattress on the bed was very hard apart from that a overall good experience.
Comment from Hotel Management
Apr 25, 2017
Thank you for having taken the time to share your stay experience with us! Hope to have the opportunity of welcoming you back to serve you again.
5 out of 5
by Thania

Glimpse of Shanghai

Posted Apr 14, 2017 on Hotels
We went sight seeing for three days. The lobby staff could speak English - all staff very friendly and helpful. Central location to hop on hop off busses and other popular visitor locations incl train statuons. To truly esperience Shanghai one needs closer to 5 days stay. Communication with taxi drivers a frustration as they don't soeak any English. Hotel staff assisted with this function. Happy to go back one day.
Comment from Hotel Management
Apr 17, 2017
Thank you for having taken the time to share your stay experience with us! It is a great pleasure to know you enjoyed your stay with us. Hope to have the opportunity of welcoming you back to serve you again.
3 out of 5
by graeme

Puzzled

Posted Apr 12, 2017 on Hotels
A very complicated pricing structure. Had to pay extra for child when I had clearly paid for a child. Strange breakfast policy also.
Comment from Hotel Management
Apr 25, 2017
Thank you for having taken the time to share your stay experience with us! Hope to have the opportunity of welcoming you back to serve you better.
5 out of 5
by christine

Posted Mar 31, 2017 on Hotels
great location
Comment from Hotel Management
Apr 6, 2017
Thank you for having taken the time to share your stay experience with us! It is a great pleasure to know you enjoyed your stay with us. Hope to have the opportunity of welcoming you back to serve you again.
5 out of 5
by A verified traveler

Posted Mar 25, 2017 on Hotels
Comment from Hotel Management
Mar 31, 2017
Thank you for having taken the time to share your stay experience with us! It is a great pleasure to know you enjoyed your stay with us. Hope to have the opportunity of welcoming you back to serve you again.