Ratings based on 134 Verified Reviews

4.0 out of 5
85% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by Paresh from Mumbai, India

Comfortable Stay

Posted Nov 27, 2015 on Hotels
The Breakfast and the location was ideal to stay. The Subway is at walking distance and the supermarket is equally near too.
Comment from Hotel Management
May 21, 2016 by Fiona, Hotel Management
Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. We hope to have an opportunity to serve you again in the near future.
5 out of 5
by A verified traveler

Nice hotel service

Posted Sep 5, 2015 on Hotels
Was nice
Comment from Hotel Management
May 21, 2016 by Fiona, Hotel Management
Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. We hope to have an opportunity to serve you again in the near future.
3 out of 5
by Paul C.

OK for business travel

Posted Aug 13, 2015 on Orbitz
I didn't have the breakfast plan and it was hard to find a good cup of coffee nearby.
5 out of 5
by Derek

Excellent well priced hotel

Posted Jul 28, 2015 on Hotels
Excellent breakfast.
Comment from Hotel Management
Oct 3, 2015 by Fiona, Hotel Management
Dear Guest, Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay. All your comments were brought to the attention of the concerned department. We appreciate your feedback as this is our best resource for improving guest services. We look forward to welcoming you back to the hotel in the near future. Sincerely,
5 out of 5
by Lijing

Posted Jul 5, 2015 on Hotels
Comment from Hotel Management
Sep 12, 2015 by Fiona, Hotel Management
Dear Guest, Thank you very much for staying at Holiday Inn Shanghai Pudong. We look forward to welcoming you back to the hotel in the near future. Sincerely, Fiona Liu Marketing Communications Manager
3 out of 5
by Jason

Posted Jun 29, 2015 on Hotels
Comment from Hotel Management
Sep 12, 2015 by Fiona, Hotel Management
Dear Guest, Thank you very much for staying at Holiday Inn Shanghai Pudong. We look forward to welcoming you back to the hotel in the near future. Sincerely, Fiona Liu Marketing Communications Manager
3 out of 5
by A verified traveler

Posted Jun 27, 2015
The service quality of check in counter staff is too poor to be acceptable.
Comment from Hotel Management
Jul 8, 2015 by Fiona , Hotel Management
Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us at Holiday Inn Shanghai Pudong. We would like to take this opportunity to apologize for any inconvenience our service may have caused you. We’ve brought your comment to the attention of the concerned department. And we will also keep perfect training of our staff. We appreciate your feedback as this is our best resource for improving guest services. We look forward to welcoming you back to the hotel in the near future. Sincerely, Fiona Liu Marketing Communications Manager
2 out of 5
by A verified traveler

Shanghai

Posted Mar 24, 2015 on Hotels
there was a terrible smell outside the entrance, like a leaking sewer was under the building. The room was hot and I could not control the temperature - sweating - and could not open a window. Good and friendly service at breakfast, however. People were helpful and nice. Very tired and worn interior. Clean room however. Expensive for what you got.
Comment from Hotel Management
Jul 21, 2016 by Fiona, Hotel Management
当ホテルのレビューを投稿いただき誠にありがとうございました。当ホテルでのご滞在をお楽しみいただけたとのこと、大変嬉しく存じます。 当ホテルでは、お客様に満足いただけるご滞在を提供できるようスタッフ一同尽力しており、お客様からのフィードバックを貴重なご意見として参考にさせていただいております。またのご利用をお待ち申し上げております。 敬具
4 out of 5
by ATHOLL from Brisbane

Pudong business trip

Posted Mar 18, 2015 on Hotels
Good hotel for business stay. Paid extra for breakfast and room upgrade deal. Good value, happy to stay again
Comment from Hotel Management
Sep 8, 2016 by General Manager, Hotel Management
Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. We hope to have an opportunity to serve you again in the near future.
5 out of 5
by jae hyuk from It's Ok to stay biz Trip.

It's Ok to stay biz Trip.

Posted Mar 16, 2015 on Hotels
Easy to access Pudong Down Town and All Staff was freindly
Comment from Hotel Management
Nov 3, 2016 by General Manager, Hotel Management
Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. We hope to have an opportunity to serve you again in the near future.