Ratings based on 428 Verified Reviews

4.1 out of 5
85% of guests recommend
4.5 Room cleanliness
3.9 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Business Travelers
by Jon L

Business Trip

Posted May 20, 2015 on Orbitz
Hotel was good, staff was friendly and helpful. Hotel is very nice, but the surrounding area is just average. If you want to see real China, then it's great.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 11, 2015 on Hotels
4 out of 5
Recommended
for Business Travelers
by WMXU

good hotel

Posted Mar 4, 2015 on HotelClub
good location,service not too bad and new facilities
3 out of 5
by Mark from Hong Kong

Desert Heat Room.

Posted Feb 14, 2015 on Hotels
The hotel is nicely equipped, however, as is the case in Shanghai, you couldn't control the room temp. The room was a constant 28C, which made it incredibly uncomfortable to sleep. Additionally, the breakfast buffet was extremely poor quality with limited choices. Stay elsewhere.
4 out of 5
by Peter from Hongkong.

Great Shanghai hotel

Posted Feb 2, 2015 on Hotels
Nikko Shanghai Hotel is a great business hotel and at a great location. The condition of the hotel need to be upgraded, especially the drainage of the bathroom. Seems like the hotel just hired a lot of new staff, service is slightly below par and this could be due to new staffing. Overall great clean and comfortable hotel.
5 out of 5
by A verified traveler

Great Hotel in Shanghai

Posted Jan 31, 2015 on Hotels
The room was very clean and comfortable and I would recommend this hotel for both long and short stay. However, the tourism attractions are a couple stations away.
5 out of 5
Recommended
for Everyone
by A verified traveler

best hotel ever

Posted Dec 31, 2014
i've never seen such a beautiful huge hotel.there are some japanese restaurant around hotel as well
4 out of 5
by Peter from BC

Nikko is great but need to look into maintenance.

Posted Dec 14, 2014 on Hotels
The hotel has always been one of my favourite business hotels in Asia. However, hotel management needs to commence looking into the maintenance of the hotel, especially the bathroom and water drainage. Notice lots of new trainee staff, hopefully the training section will be quick and smooth, during check out, the trainee certainly was new, did not really know what to do. Overall, it is still a good stay.
4 out of 5
Recommended
for Business Travelers
by RFYEE

Nice but little expensive

Posted Nov 24, 2014 on HotelClub
Very neat hotel. Only problem is the pool being too small and open quite late in the morning. Not recommand for people for like to do morning swim. Breakfast variety is good. Internet speed is good.
5 out of 5
Recommended
for Business Travelers
by t.masa0928

Owesome hotel

Posted Nov 9, 2014 on Orbitz
Good location good price. I really liked a gym and swimming pool here.