Ratings based on 65 Verified Reviews

4.6 out of 5
94% of guests recommend
4.8 Room cleanliness
4.4 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by Jean-Louis

Convenient Luxury Hotel

Posted Jan 2, 2017 on Hotels
On the whole Very very pleasant stay, beautiful location, staff very helpful and service minded on the low, Not possible to change prefixed high temperature in the room despite noticeable efforts by staff Not cheap compared to equivalent competitors
4 out of 5
Recommended
for Everyone
by A verified traveler from Berkeley, CA

Lovely park setting at the heart of Shanghai

Posted Dec 13, 2016
I only stayed one night but made full use of the lovely surroundIngs from enjoying a delicious coffee in my room with the window open to swimming and working out in the fitness center to walking the grounds to enjoying a mid morning tea in the sunny cafe. Wonderful place
1 out of 5
by A verified traveler

Smokey hotel

Posted Nov 21, 2016 on Hotels
Confused why there were locals in the hotel. Guy literally had his door open and smoking. Made the entire hall stink. Hotel staff did nothing
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent Hotel staff and great location

Posted Nov 13, 2016
Location: Centre of the RuiJin district. Shopping opportunities and great food options
A lovely setting in the middle of Shanghai, great to see some of these old building have survived the expansion of the city. Hotel staff were fantastic and friendly. Facilities were good and restaurant was nice
3 out of 5
by A verified traveler from Hong Kong

Good Hotel with bad management

Posted Oct 25, 2016
Location: Location is a bit off the city centre and it is hard to get a taxi
Staff do not have proper training. They do not maintain order resulting chaos when we were checking out(people jumped line).The breasfat area is not properly organised and food are placed in an disorganised manner.
5 out of 5
by Toby

This traveler left a rating score only Posted Jul 13, 2016 on Hotels
5 out of 5
by A verified traveler

5

Posted May 23, 2016 on Hotels
it was nice to stay comfortable and very good service. every workers are very kind and gentle.
5 out of 5
by Michael from Ft. Worth, TX

Fantastic hotel in a great location in Shanghai

Posted Mar 28, 2016 on Hotels
Truly a beautiful hotel. The grounds are spectacular, and the surrounding neighborhood is very safe, with plenty of parks, shopping, etc. The breakfast/dinner buffets have a wide variety of excellent food, but very pricey. I would recommend looking into adding on the "club" access for happy hour.
5 out of 5
by Thomas from Hong Kong

A stealth hotel in a nice neighbourhood

Posted Jan 31, 2016 on Hotels
The hotel is located in a quiet place surrounded by various tourists attractions. The hotel itself has very nice facilities. The Chinese restaurant is a good place to have supper when you don't want to go out. The tables by the window is nice but a little chilly in winter time.
5 out of 5
by Minda from San Francisco

Experience the old Shanghai with comfort!

Posted May 7, 2015 on Hotels
The location and environment of this classic hotel is unbeatable. Sitting in a beautiful garden in the center of old French concession district, it is great to experience the new and old SHANGHAI together with all the modern amenities.