health-affecting sewage stench from bathroom sink
Posted Oct 25, 2016
My parents and I are native Shanghainese who moved to California years ago, and we visit our hometown every year. My dad and I were extremely excited about staying in the Park Hotel due to its important history, but our room had incredible issues with sewage stench - I'm talking about an inescapable sewage stench that you could smell from every part of the room. I swear I can smell it even now. It was literally nauseating. I could not sleep.
It took talking to multiple people on multiple occasions to get a room switch. I commend the night manager for helping us out with an upgrade, and the day manager for offering his apologies. The service was professional, but unfortunately, the sewage smell rivaled country toilets and was a problem (though to a lesser extent) in the second room.
Not to be cruel, but we are very surprised that the Park Hotel is able to stay in business. There are good people working here but also glaring problems in the plumbing system that makes this hotel unlivable.