Ratings based on 109 Verified Reviews

4.6 out of 5
94% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel for Shanghai expo

Posted Mar 28, 2017
Nice place to stay for expo You do t have to leave far from this hotel to get anything you need during the show. Food great. Gun great
Comment from Hotel Management
Mar 29, 2017 by GUEST Relations manager, Hotel Management
On behalf of the hotel management of Kerry Hotel, Pudong, Shanghai. I would like to thank you for your long stay and valuable time in providing your comments on Expedia. It is uplifting to learn that you had a fabulous stay and enjoyed our facilities and food. We sincerely look forward to welcoming you back in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Convenient to convention hall.

Posted Mar 26, 2017
Great hotel for Westerners. Good restaurants and shopping nearby.
Comment from Hotel Management
Mar 27, 2017 by GUEST Relations manager, Hotel Management
Thank you for your positive comments. Kindly rest assured that we will share your generous recommendations with our colleagues, who will be very motivated. We look forward to welcoming you back very soon.
5 out of 5
Recommended
for Families
by A verified traveler

Weekend away with kids

Posted Feb 8, 2017
Kids loved the adventure zone and the swimming pool. Brunch at "The Meat" was amazing!
Comment from Hotel Management
Mar 1, 2017 by Public Relations Manager, Hotel Management
Dear guest, Thank you for staying at Kerry Hotel Pudong, Shanghai. We are delighted to see you are satisfied with our facilities and food. Hope to see you soon!
5 out of 5
by A verified traveler

Amazing hotel in an excellent location

Posted Oct 31, 2016 on Hotels
Best hotel ever. Get the club room, you won't be disappointed! Includes breakfast, lunch, dinner and drinks. Stayed for three nights and it felt like home with new family.
5 out of 5
Recommended
for Everyone
by A verified traveler from M

Best hotel in China so far for me

Posted Oct 13, 2016
Pros: The very attentive staff.
Cons: Offering a built in VPN on their Wi-Fi would have been icing on the cake.
Location: Next door to the SNIEC - Shanghai New International Expo Centre
I stayed here because of a trade show at the exhibition center next door. I liked absolutely everything about this hotel and especially the very attentive and helpful staff whose English is very good. I will definitely stay here again when attending another exhibition next door.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 7, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Best in Shanghai

Posted Sep 23, 2016
Love this hotel, best in Shanghai ! Staff are great, great restaurants,
Comment from Hotel Management
Oct 12, 2016 by PR Manager , Hotel Management
Thank you very much for sharing your experience with us. It is uplifting to learn that you had a fabulous stay and enjoyed our facilities and services. We sincerely look forward to welcoming you back in the near future. Best regards,
5 out of 5
by A verified traveler from Auckland

Good hotel, very western.

Posted Sep 13, 2016 on Hotels
Conference nearby.
Comment from Hotel Management
Oct 12, 2016 by General Manager, Hotel Management
We’re very happy to hear that you had enjoyable stay and you’ve enjoyed our amazing central location. We truly wish to have you come back again very soon.
1 out of 5
by Narendra from Patna

Posted Aug 8, 2016 on Hotels
Ibooked garden view room but they had given partly garden view room. i had booking there for 3 person but they had charged 350 Chinese yuan after argument they said you have to talk with your travel agent. kindly check this matter and revert me.
5 out of 5
by Daniel

This traveler left a rating score only Posted Jul 12, 2016 on Hotels