Ratings based on 372 Verified Reviews

4.1 out of 5
97% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from New Delhi, India

Great Hotel very close to City Centre and Metro

Posted Apr 30, 2017
The hotel stay was a great experience and would highly recommend for all tourists visiting Shanghai to attend the exhibition at Expo centre. The hotel is very centrally located and walking distance from the Metro stations. Nice warm place, wish to stay at the same place during my next visit to Shanghai. Thanks
5 out of 5
by Arthur

This traveler left a rating score only Posted Mar 13, 2017 on Hotels
4 out of 5
by Michael

no late check out for night flight passengers

Posted Mar 10, 2017 on Hotels
I actually booked there again as Pine city hotel was not offering doubled bedrooms which is nearer to my relatives. I tried to have a free night porridge the night I arrived but to no avail. room service was up to 10.30 pm I asked for it around 11.15pm some flexibility can help and is called customer service. frontliner should improve there communication skill, helpful but language barriers. but i really appreciated the young man on the lobby part always trying his best and looking for a way to help. even tried to order Pizza for me on his phone. as a double room rate expect that slippers are replaced by pair which was not the case this time. concerning tea and coffee some additional milk would be appreciated. I again could not have a later check out until 15.30 from the duty manger in service,as my flight is at 22.30. i do believe for a hotel with these rates at least a free shuttle should be given to or from the airport , i had it with regal hotel in hk, and very good and even for late check out. i wanted to join in the wechat frequent customers but it is only in chinese and not very clear. missing for the rate, at least a free meal, a free shuttle and late check-out which some CCinn gives.
4 out of 5
by A verified traveler

convenient hotel

Posted Nov 24, 2016 on Hotels
nice
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 29, 2016 on Hotels
4 out of 5
by A verified traveler

reasonably price hotel especially for long term st

Posted Oct 26, 2016 on Hotels
out of the Shanghai beaten tracks
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 25, 2016 on Hotels
3 out of 5
by A verified traveler from Hong Kong

OK if you are looking for a "value" stay.

Posted Sep 11, 2016 on Hotels
The hotel was quite "local" in that there were only a few staff who spoke English. There were also some "oddities" like no fridge in room and only tea to use with the kettle - no coffee. In terms of value I would stay again but it would not take much for the staff to make this hotel a truly "international" one.
1 out of 5
by A verified traveler from Phoenix, az

Posted May 30, 2016 on Orbitz
Stay there for 2 night, do not want to come back.
3 out of 5
by Virginia

Not worth the rating. Give this hotel a pass.

Posted May 23, 2016 on Hotels
WIFI drops. Difficult to get on; front desk staffs NOT helpful. Didn't want to expend any extra effort. Not worth the rating.