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Indoor pool
Indoor pool
Indoor pool
Minibar, in-room safe, desk, blackout drapes

Guest reviews

4.1/5 Very Good
998 reviews
Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air Conditioning
  • Spa
  • Restaurant

Map

Explore the area

Popular LocationShanghai Museum10 min walk
Popular LocationNanjing Road Shopping District12 min walk
Popular LocationPeople's Square13 min walk
AirportShanghai (PVG-Pudong Intl.)45 min drive

Choose dates to view prices

  • Two Bed-Room Suite A

    Room amenities

    • 1044 sq ft
    • City view
    • Sleeps 4
    • 1 Double Bed and 1 Twin Bed
    More detailsTwo Bed-Room Suite A
  • Suite, 3 Bedrooms

    Room amenities

    • 1410 sq ft
    • City view
    • Sleeps 5
    • 5 Twin Beds
    More detailsSuite, 3 Bedrooms
  • One-Bedroom Suite B

    Room amenities

    • 678 sq ft
    • City view
    • Sleeps 3
    • 2 Twin Beds
    More detailsOne-Bedroom Suite B
  • Two-Bedroom suite B

    Room amenities

    • 1109 sq ft
    • City view
    • Sleeps 4
    • 3 Twin Beds
    More detailsTwo-Bedroom suite B
  • One-Bedroom Suite A

    Room amenities

    • 678 sq ft
    • City view
    • Sleeps 3
    • 1 Double Bed
    More detailsOne-Bedroom Suite A
  • Selected 1 bedroom suite room

    Room amenities

    • 678 sq ft
    • City view
    • Sleeps 3
    • 1 Double Bed
    More detailsSelected 1 bedroom suite room
  • Selected 2 bedroom suite room

    Room amenities

    • 1044 sq ft
    • City view
    • Sleeps 4
    • 2 Queen Beds
    More detailsSelected 2 bedroom suite room
  • Selected 3 bedroom suite room

    Room amenities

    • 1410 sq ft
    • Sleeps 5
    • 2 Queen Beds and 1 Twin Bed
    More detailsSelected 3 bedroom suite room
  • Special Promotion

    Room amenities

    • Sleeps 2
    • 1 Double Bed
    More detailsSpecial Promotion
  • Elegant One Bedroom Apartment

    Room amenities

    • 678 sq ft
    • City view
    • Sleeps 2
    • 1 Double Bed
    More detailsElegant One Bedroom Apartment
  • Elegant Two Bedroom Apartment

    Room amenities

    • 1044 sq ft
    • City view
    • Sleeps 4
    • 2 Double Beds OR 1 Double Bed and 2 Twin Beds
    More detailsElegant Two Bedroom Apartment
  • Elegant Three Bedroom Apartment

    Room amenities

    • 1410 sq ft
    • City view
    • Sleeps 5
    • 2 Double Beds and 1 Twin Bed OR 5 Twin Beds
    More detailsElegant Three Bedroom Apartment
  • Twobed room-Eco plan without cleaning service

    Room amenities

    • 1044 sq ft
    • Sleeps 3
    • 1 Double Bed and 1 Large Twin Bed
    More detailsTwobed room-Eco plan without cleaning service
  • Double room-Eco plan without cleaning service

    Room amenities

    • 538 sq ft
    • Sleeps 3
    • 1 Double Bed
    More detailsDouble room-Eco plan without cleaning service

About this area

Shanghai

Located in Shanghai's Downtown Shanghai neighborhood, New Harbour Service Apartments is in the city center and near a metro station. People's Square and The Bund are notable landmarks, and travelers looking to shop may want to visit Nanjing Road Shopping District and Former French Concession. Check out an event or a game at Mercedes Benz Arena, and consider making time for Yu Garden, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing. Our guests appreciate the hotel's convenience to public transportation: Yuyuan Garden Station is 4 minutes by foot and Dashijie Station is 12 minutes.

Visit our Shanghai travel guide
Map
Popular Location

What's nearby

  • Shanghai Museum - 10 min walk
  • Nanjing Road Shopping District - 12 min walk
  • People's Square - 13 min walk
  • Yu Garden - 15 min walk
  • Xintiandi Style Shoppping Centre - 8 min drive

Getting around

  • Yuyuan Garden Station - 4 min walk
  • Shanghai South Railway Station - 13 min drive
  • Pudong Intl. Airport (PVG) - 45 min drive

Restaurants

  • Onsite dining venue – Serves breakfast, lunch, dinner, and light fare.

About this property

New Harbour Service Apartments

3.5-star Shanghai hotel in Downtown Shanghai, near Nanjing Road Shopping District
Along with a restaurant, this smoke-free hotel has an indoor pool and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/café, and a sauna are onsite. All 255 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and LCD TVs with satellite channels. Minibars, room service, and free bottled water are among the other amenities available to guests.
New Harbour Service Apartments offers 255 accommodations with minibars and laptop-compatible safes. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. LCD televisions come with satellite channels. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10 AM: CNY 88 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Indoor pool
  • Sauna
  • Spa services
  • Steam room

Family friendly

  • Dry cleaning service
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • ATM/banking services
  • Elevator
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Japanese

Business services

  • 1 meeting room
  • Business center
  • Conference space (40 square feet)

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Microwave
  • Minibar
  • Refrigerator

More

  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Slippers

Policies

Check-in

Check-in from 2 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
Guests may be subject to health screenings for COVID-19 at the property.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
It is property policy that all guests must wear a face mask within public areas of the property.
Due to COVID-19, this property’s food and beverage options may be limited pursuant to local regulations

Renovations and closures

The following facilities are closed until further notice:
  • Hot springs
  • Sauna
  • Spa tub
  • Swimming pool
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 150.0 per day
Cribs (infant beds) are available for CNY 50.0 per day

Property payment types

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 88 per person (approximately)
  • Airport shuttle fee: CNY 400 per person (one-way)
  • Airport shuttle fee per child: CNY 400 (one-way)
  • Crib (infant bed) fee: CNY 50.0 per day
  • Rollaway bed fee: CNY 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Parcel deliveries will be accepted only for guests in house or checking in on the day of receipt. Any deliveries received before or after a guest's stay will be returned. The property cannot be held responsible for lost or damaged goods.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 11 AM to 8:30 PM
Only registered guests are allowed in the guestrooms

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Harbour Service
New Harbour Apartments
New Harbour Service
New Harbour Service Apartments
New Harbour Service Apartments Shanghai
New Harbour Service Shanghai
New Harbour Serviced Apartments Hotel Shanghai
New Harbour Serviced Apartments Shanghai
New Harbour Service Apartments Hotel
New Harbour Service Apartments Shanghai
New Harbour Service Apartments Hotel Shanghai

Frequently asked questions

Can I cancel my reservation for free at New Harbour Service Apartments and receive a full refund?
Yes, New Harbour Service Apartments offers free cancellation on select room rates, because flexibility matters! Please refer to New Harbour Service Apartments cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at New Harbour Service Apartments?
As of Jul 7, 2020, prices found for a 1-night stay for 2 adults at New Harbour Service Apartments on Jul 10, 2020 start from $36, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does New Harbour Service Apartments have a pool?
Yes, this property has an indoor pool. Pool access is from 11 AM–8:30 PM.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
Self parking is free at this property.
What time is check-in at this property?
Check-in is from 2 PM–midnight. Late check-in is available during limited hours.
What time is check-out at this hotel?
Check-out is at noon.
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of CNY 400 per person, one-way, applies.
Where is New Harbour Service Apartments located?
Located in Downtown Shanghai, this hotel is within a 15-minute walk of Old Chinese City, Nanjing Road Shopping District, and People's Square. The Bund and Yu Garden are also within 15 minutes. Yuyuan Garden Station is only a 4-minute walk and Dashijie Station is 12 minutes.

Guest reviews

Overall score and ratings for New Harbour Service Apartments

4.1
Very Good
5 - Excellent
338
4 - Good
499
3 - Okay
116
2 - Mediocre
34
1 - Poor
11
4.1
Cleanliness
3.9
Service and Staff
3.9
Amenities
3.9
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The room was terrific. Our beds were very comfortable and the breakfast had a good variety of food. The stafff were pretty helpful. We were surprised the pool and sauna were shut in Mondays and the would have liked the pool and sauna hours to commence earlier in the morning

Stayed 5 nights in Jan 2020

3/5

  • Liked: Cleanliness, staff & service

Staffs are super nice but property needs some updates

Stayed 4 nights in Dec 2019

5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 4 nights in Dec 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 13 nights in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 3 nights in Dec 2019