Ratings based on 10 Verified Reviews

3.5 out of 5
70% of guests recommend
3.5 Room cleanliness
2.9 Service & staff
4.0 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Okay hotel with bedroom

Posted Oct 19, 2016
Overall okay experience with lots of space; however, the price and the service doesn't make it a excellent deal.
1 out of 5
by A verified traveler from Los Angeles, CA

Very Rude Night Front Desk Staff

Posted Jul 10, 2016
The reason I am rating this Oakwood a 1-star is because of the night front desk staff. She was extremely rude~I have never encountered a hotel staff this rude and I travel a lot for work and pleasure! For almost $250/night hotel, I wasn't expecting this terrible service. We got to the hotel late at night (almost midnight) to check in after a long flight. We're a family of 4 (2 kids of 11 and 16 years old). It is our first time in Shanghai so we had a few questions about the area but she said she doesn't speak English (and did not even try to help answer any of our concerns). We also had a flight to Beijing early morning, and we had to leave the hotel at 5 am. This same rude front desk staff was so upset because we had to wake her up to ask for help with a taxi to the airport. I will not stay here again~very disappointing for we stayed at other Oakwood in different Asian countries and the service was so much better than this one in Shanghai.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 23, 2016
Not bad, but a bit far (10-12 min walk) from MTR station
3 out of 5
by A verified traveler

Hotel good but far from centre

Posted Aug 14, 2015
Good hotel but far away from centre and hard to get taxi
3 out of 5
Recommended
for Business Travelers
by A verified traveler from philadelphia, pa

nice place to stay

Posted Jun 29, 2014
conveniently located, close to pudong and shops. free breakfast and wifi were nice even though the menu could be improved. kind hotel staff but spoke very little English.
2 out of 5
by A verified traveler from HK

很臭

Posted May 24, 2016
房內空調與環境很臭,開窗也無用,房費也不便宜,住飯店本該是舒服開心的事,但這間住來超級痛苦,整個很不舒服,好像去受罪的
5 out of 5
Recommended
for Everyone
by A verified traveler

快適なホテル

Posted May 6, 2016
ショッピングモール、駅ともに近く、快適に過ごせる。また、ダウンタウンにもアクセスが容易。 また上海に来た際は利用したいホテル。
4 out of 5
Recommended
for Families
by A verified traveler

Posted Nov 17, 2015
acoustic insulation is not good enough between bedrooms
5 out of 5
Recommended
for Everyone
by A verified traveler

ダウンタウンにもアクセス容易な好立地

Posted Aug 29, 2015
ダウンタウンから少し外れますが、タクシー利用で容易にダウンタウンに行くことができ、その立地から設備等に照らして比較的安く泊まることができる、良いホテルです。
4 out of 5
Recommended
for Everyone
by A verified traveler from 上海市

Posted Jul 6, 2015
市中心部にあり、動きやすい立地。 隣の劇場で上演している雑技団も非常によかった。 リビングルームが広々していてリラックスできる。