Posted Apr 25, 2014 on Hotels
Firstly hotels.com customer service is atrocious; they don't respond to emails. I stayed at Rayfont for one week and was overall satisfied. There is a large, decent bathroom, big TV with 24 hour English movies, daily housekeeping, very good service from the front desk and concierge. I didn't really like the area as its quite commercial, lacks character and there are no supermarkets nearby. The room is pretty small so I have rated comfort level low. The 2 greatest drawbacks were: 1. It claims to have a 'kitchen'. This is a ridiculous statement as there was one working hotplate, a sink and a tiny fridge HALF the size of a bar fridge. 2. The internet stopped working 2 days before I left. I was asking for it to be fixed constantly but no one ever came. It was distressing and ruined my last 2 days.