Ratings based on 196 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
91% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from United Kingdom

A polished hotel, worthy of its 5-star ranking

Posted Oct 15, 2016
Location: The hotel is situated within walking distance to the Xujiahui shopping district and its not too far from Shanghai Hongqiao Airport.
My wife and I arrived late at night following a late night internal flight. We arrived well after 1am and were greeted by staff with excellent manners. Our check-in process was swift and we were offered a free upgrade to the Club Room. Our room was very clean and comfortable with a large king bed. The bathroom, shower and toilet were also very clean and well equipped. Water pressure and temperature were excellent. The room service is excellent. We ordered our food around 2am and it was swiftly delivered within around 20 minutes. The food was great. From our window, we could see Shanghai Tower and JinMao Tower (skyscrapers in Lujiazui) in the distance. The hotel is situated within walking distance to the Xujiahui shopping district and its not too far from Shanghai Hongqiao Airport. At around 1am, we paid just under 100 RMB for the taxi. One small recommendation I would like to make is for corner of the room (the other side of the pillar) to have a night light installed. The corner appears quite dark when there's minimal lighting in the room. It may discomfort some. Other than that, if you're a business traveler or a couple wishing to treat yourself, this place is a treat.
4 out of 5
by A verified traveler from Hong Kong

Great for sports

Posted Oct 15, 2016
Well facilitates for tennis players. Well services.
5 out of 5
by A verified traveler from Fukuoka

交通が便利、ナイトライフも充実

Posted Sep 4, 2016
Pros: ロケーションが非常にいい
Cons: チェックインの際、2人のスタッフがいたが、1人は特に何もしていなさそうだったが10分近く待った。
Location: 地下鉄で1駅の徐家汇まで行くと大型のショッピングモールやスーパーがある
ロケーションは非常に良い、衡山路の地下鉄駅まで徒歩5分、交通が非常に便利。近くにはBARが多く、ナイトライフも楽しめます。ホテルは清潔で快適ですが、チェックインの時にやや時間がかかった。
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 2, 2016 on Hotels
5 out of 5
by Yin chung from 香港

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Posted Aug 29, 2016 on Hotels
貼心服務
3 out of 5
by A verified traveler

街中で静か

Posted Aug 28, 2016
朝食が1人分だけ無料だったが、もう1人分は有料。しかも高かった。対応は、良かった。部屋からの眺めも良かった。
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 19, 2016 on Hotels
4 out of 5
by A verified traveler from 上海市

静かなホテル。

Posted Aug 16, 2016
長年居住していた上海に久しぶりに家族とゆったりとした夏休みを過ごすため訪れました。上海はアジアで有数な観光地で観たい場所や行きたいレストランが沢山あります。ホテルは市内の中心部に位置し欧米人の居住エリアです。難点は交通が不便でチョットした日本食は皆無です。ホテルの設備、スタッフの対応は良いです。朝食は割高なため毎日ブランチにしました。観光スポットを時間で踏破する方々には利便性で不向きかも知れませんね。
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 13, 2016 on Hotels
4 out of 5
by A verified traveler from Singapore

Convenient hotel in town area

Posted Aug 12, 2016
This hotel is near to Metro train station within a walking distance which is very convenient. There are some good restaurant, cafe and bar nearby which are very convenient. The staff of the hotel is polite and friendly. I may choose this hotel again when going to Shanghai next time.