Ratings based on 99 Verified Reviews

4.3 out of 5
83% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from ft. lauderdale fl

business hotel near expo

Posted Nov 15, 2017
very nice repeat week stay.staff great. rates reasonable..location residential and commercial, not touristic at all. metro sorta distant. foodonly fair..no social scene in or nearby except small mall
Comment from Hotel Management
Nov 16, 2017 by Ella Huang, Hotel Management
Dear Guest, Thank you for staying at the Renaissance Shanghai Pudong Hotel and taking time to share your valued comments with us on your last stay. We are very glad that our Navigator team provided high quality services for you.Guest satisfaction is our number one goal and there is nothing better than achieving that! As you mentioned, our hotel is easy access to the attractions, commercial building and exhibition center with Metro Line 9 and Line 2 with 10-15 mins walking distances. As always, it is a pleasure to have you stay with us and we look forward to welcome you back soon. Warm regards, Ella Huang Marketing Communications Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel with great breakfast.

Posted Oct 8, 2017
Pros: Breakfast buffet is exellent.
Cons: Some staff is not enough speak english.
Location: About 1 Km from the subway station. It is little fat to walk.
Good, comfort, clean and big room for two. Wonderful breakfast and great chinese restaurant.
Comment from Hotel Management
Oct 11, 2017 by Ella Huang, Hotel Management
Dear Guest, Thank you for staying with us at Renaissance Shanghai Pudong Hotel. It is great to hear that you were satisfied with our breakfast which we are very proud of. If you come back next time, you could try to dine at Renaissance Brasserie, Reizenya Japanese Recipe or Wan Li Restaurant they are all delicious. On the other hand, we will enhance our training in English to our associations to meet the request by our customers and to provide them high level service as well. We hope to see you again in Shanghai and believe you will again have a fantastic experience at our hotel. Warm regards, Ella Huang Marketing Communications Manager
4 out of 5
by A verified traveler

Posted Sep 17, 2017 on Hotels
Comment from Hotel Management
Sep 26, 2017
Dear Guest, Thank you for staying with us at the Renaissance Shanghai Pudong Hotel. Guest satisfaction is our number one goal and there is nothing better than achieving that! We hope that our fabulous dining and outstanding service met all your expectations during your stay! We will continue to maintain our standards to enhance the overall experience of our valuable guests. On the one hand, our hotel's location is quite good and easy access to the attractions, commercial building and exhibition center with Metro Line 9 and Line 2 with 10-15 mins walking distances. We are looking forward to your next time's visiting and find more new fresh and wonderful thing in Shanghai! Warm regards, Ella Huang Marketing Communications Manager
5 out of 5
by Vera

Posted Sep 4, 2017 on Hotels
Comment from Hotel Management
Sep 6, 2017
Dear Guest, Thank you very much for choosing stay in Renaissance Shanghai Pudong Hotel. We are really glad to know that you enjoyed your stay. Guest satisfaction is our number one goal and there is nothing better than achieving that! Our location is is quite good and easy access to the attractions, commercial building and exhibition center with Metro Line 9 and Line 2 with 10-15 mins walking distances. We look forward to welcoming you back to our hotel. Warm regards, Ella Huang Marketing Communications Manager
5 out of 5
by Aaron

Great hotel to unwind in.

Posted Jul 7, 2017 on Hotels
Simply as good as it gets with regard to a hotel stay. Everything worked as it was supposed to: pool (great), hot tub was actually hot, room cold, spa, sauna, etc., all as they should be; the breakfast was very good as well. It was the people, however, that made the stay; the people were there for us when we needed for everything - hotel related or not. Great place, great people.
Comment from Hotel Management
Jul 10, 2017
Dear Aaron, Thank you for staying with us at the Renaissance Shanghai Pudong Hotel. We are glad to know that you satisfied with our rooms, restaurants and service. That will be great encouragement for our associations.Thanks also for your positive comments about our breakfast which we are very proud of. If you come back next time, you could try to dine at Renaissance Brasserie, Reizenya Japanese Recipe or Wan Li Restaurant they are all delicious. Our hotel is very close to Century Park, Metro Station Line 2 and Line 9, so it is easy to get to Puxi side or anywhere you want to go. We hope to see you again in Shanghai and believe you will again have a fantastic experience at our hotel. Warm regards, Ella Huang Marcom Manager
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Business Trip

Posted Jun 27, 2017
Pros: Staff, location, cleanliness, amenities
First Class! From the moment we arrived we were greeted with a smile. All the staff were very help and no request was too small. Thoroughly recommend for any business trip! Will definitely be back again
Comment from Hotel Management
Jun 29, 2017 by Ella Huang, Hotel Management
Dear Anonymous, Thank you for staying with us at the Renaissance Shanghai Pudong Hotel and for taking the time to leave such a nice comment about us! I am very glad that our employees provided high quality service for you and made your stay memorable. For your next stay, we suggest you try the variety of cuisines available at our hotel and if you want to dine out, our Navigators will have the latest tips on hand for you to discover Shanghai. We are looking forward to your next stay and join us to have a great discover journey! Warm regards, Ella Huang Marcom Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean and relaxing

Posted May 23, 2017
Pros: Clean, quiet, great breakfast. Courteous staff.
Cons: The area is a bit skimpy on other places to eat. Plan to take a taxi for more food variety.
Location: It's Pudong. Good for passing through to/from the airport or if you have business nearby. Not a central tourist area if you want to see Shanghai.
Every time we need a hotel and there is a discount we always enjoy the Renaissance. Always clean with top notch service. Rooms are comfortable and quiet. Breakfast is great but not quite worth it if you have to pay extra. Get a rate with breakfast included. I only stay when there is a special at the hotel. If not, I stay elsewhere. but that's just to save money. We stayed here this time after getting off a flight and needed to take the train the next day. Stayed at Renaissance several times in Shanghai and each has been a great experience.
Comment from Hotel Management
May 28, 2017 by Ella Huang, Hotel Management
Dear customer, Thank you for staying at the Renaissance Shanghai Pudong Hotel and taking time to share your valued comments with us on your last stay. We are really glad to know that you enjoyed your stay. Guest satisfaction is our number one goal and there is nothing better than achieving that! We are happy that our fabulous dining and outstanding service met all your expectations during your stay! We will continue to maintain our standards to enhance the overall experience of our valuable guests. As you mentioned about the other dining, our Navigator team will be happy to assist you to discover some new intriguing dining options.We look forward to hosting you soon.
5 out of 5
by Kuang-Po

Posted May 2, 2017 on Hotels
Comment from Hotel Management
May 5, 2017
Dear Kuang-Po, Thank you for staying at the Renaissance Shanghai Pudong Hotel and taking time to share your valued comments with us on your last stay. Thank you for staying with us at the Renaissance Shanghai Pudong Hotel.I appreciate that you took the time to post such a positive review. We are very glad that our Navigator team provided high quality services for you. You have a good time at our hotel. We look forward to welcome you again on your next stay. Warm regards, Ella Huang Marcom Manager
4 out of 5
by Simon

brilliant hotel

Posted Apr 28, 2017 on Hotels
brilliant hotel
Comment from Hotel Management
May 2, 2017
Dear Simon, Thank you for staying with us at the Renaissance Shanghai Pudong Hotel and for taking the time to leave such a nice comment about us! We are really glad to know that you enjoyed your stay. Guest satisfaction is our number one goal and there is nothing better than achieving that! We will continue to maintain our standards to enhance the overall experience of our valuable guests. We look forward to hosting you soon. Warm regards, Ella Huang Marcom Manager
5 out of 5
by Errol

Good place for a business traveler

Posted Apr 24, 2017 on Hotels
This is a great hotel. The service is polite and friendly towards business travelers. The people at the front desk are proficient in English which is great for a person like myself with limited Chinese language proficiency. The hotel is clean and the nice. I ordered room service and the food was great and delivered promptly. There are some decent restaurants within walking distance. Probably 10 minutes away.
Comment from Hotel Management
Apr 27, 2017
Dear custormer, We are really glad to know that you enjoyed your stay. Guest satisfaction is our number one goal and there is nothing better than achieving that! We are happy that you were impressed by our outstanding service! We will continue to maintain our standards to enhance the overall experience of our valuable guests. We look forward to hosting you soon. Warm regards, Ella Huang Marcom Manager