Ratings based on 938 Verified Reviews

4.3 out of 5
90% of guests recommend
4.6 Room cleanliness
4.2 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Salt Lake City, UT

Nice hotel, close to Disney Shanghai.

Posted Apr 22, 2017
Nice hotel for the price. It looks like it's in a bad part of town, but it's just typical China outside of.the wealthy and tourist areas. We rented bicycles and road around the area to have an experience that wasn't touristy.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 10, 2017
Location: This "airport" hotel is about 15 minutes away from the airport and there is nothing to do in the area around the airport.
besides a mixup on the shuttle bus on the way in, the hotel is modern and clean.
3 out of 5
by A verified traveler

Its alright

Posted Apr 1, 2017
Staff was good, stay was good... Ok location, kinda a drive from pvg
Comment from Hotel Management
Apr 10, 2017 by Frank Wang, Hotel Management
Dear guest, Thank you for taking time out of your busy schedule to share your experience with us. Hotel location, convenient transportation, adjacent to Shanghai Pudong International Airport and Shanghai Disney Park, Pudong airport to provide daily shuttle service and Disney shuttle service, at the same time near the rail line 2 Chuansha station, also near the modern commercial plaza and Bailian shopping center shopping and entertainment mall, we sincerely hope that you can feel our warm and thoughtful service to stay. Sincerely look forward to your visit again! Guest relations manager:Frank Wang
4 out of 5
Recommended
for Everyone
by A verified traveler from Baltimore, MD

Nice hotel, close to Pudong Airport.

Posted Mar 29, 2017
The free shuttle to the airport was appreciated. A staff member rode along with us to make sure we got to the correct terminal at Pudong. The room was quite spacious, especially the bathroom which was gorgeous and modern. For example, there was a tv mounted in the wall at the foot of the tub, a glass shower, and an electronically-controlled in-class privacy screen between the tub area and the sleeping area. Definitely a Wow-factor bathroom! We had some difficulties communicating with the front desk and concierge staff. They made tremendous effort to speak English but it was a challenge most of the time. The breakfast buffet was quite nice, typical of the other hotel buffets we enjoyed while in China. We would definitely stay at this hotel again.
Comment from Hotel Management
Apr 10, 2017 by Frank Wang, Hotel Management
Dear guest, Thank you for taking time out of your busy schedule to share your experience with us. Hotel location, convenient transportation, adjacent to Shanghai Pudong International Airport and Shanghai Disney Park, Pudong airport to provide daily shuttle service and Disney shuttle service, at the same time near the rail line 2 Chuansha station, also near the modern commercial plaza and Bailian shopping center shopping and entertainment mall, we sincerely hope that you can feel our warm and thoughtful service to stay. Sincerely look forward to your visit again! Guest relations manager:Frank Wang
4 out of 5
Recommended
for Everyone
by A verified traveler from Guayaquil

Nice hotel

Posted Mar 29, 2017
Pros: Food and room are pretty comfortable
Cons: Offer a better spa experience
Location: Not sure what is available nearby
Hotel overall is pretty nice. They offer good food and amenities.
Comment from Hotel Management
Apr 10, 2017 by Frank Wang, Hotel Management
Dear guest, Thank you for taking time out of your busy schedule to share your experience with us. Hotel location, convenient transportation, adjacent to Shanghai Pudong International Airport and Shanghai Disney Park, Pudong airport to provide daily shuttle service and Disney shuttle service, at the same time near the rail line 2 Chuansha station, also near the modern commercial plaza and Bailian shopping center shopping and entertainment mall, we sincerely hope that you can feel our warm and thoughtful service to stay. Sincerely look forward to your visit again! Guest relations manager:Frank Wang
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Very nice hotel near the airport

Posted Mar 27, 2017
This is a very nice hotel, especially for the price. It's really close to the airport, which is convenient. Unfortunately, it's not very close to most of the popular tourist attractions in Shanghai (The Bund, The Pudong, Yu Garden, Nanjing Road, etc.) The hotel has two restaurants. One is a buffet, which serves a pretty good breakfast and dinner. The other is a Japanese restaurant, which I highly recommend.
Comment from Hotel Management
Apr 10, 2017 by Frank Wang, Hotel Management
Dear guest, Thank you for taking time out of your busy schedule to share your experience with us. Hotel location, convenient transportation, adjacent to Shanghai Pudong International Airport and Shanghai Disney Park, Pudong airport to provide daily shuttle service and Disney shuttle service, at the same time near the rail line 2 Chuansha station, also near the modern commercial plaza and Bailian shopping center shopping and entertainment mall, we sincerely hope that you can feel our warm and thoughtful service to stay. Sincerely look forward to your visit again! Guest relations manager:Frank Wang
3 out of 5
Recommended
for Everyone
by A verified traveler from Dallas

Close to Shanghai Airport

Posted Mar 27, 2017
Pros: Room is nice
Cons: Spa needs personnel. Heat is not working in the spa or my room
Location: Shanghai airport
The hotel is nice. The rooms are very comfortable. The worst part of the hotel is the Spa. I usually get great foot massages in China. This staff at this spa is rude. They also don't have enough people. Went with my business partner and the whole massage staff consisted of 1 masseuse and one receptionist. This trip the heated didn't work in my room.
Comment from Hotel Management
Apr 10, 2017 by Frank Wang, Hotel Management
Dear guest, thank you for choosing our hotel, for the service problems you mentioned SPA our management has been involved in communication with their managers, follow-up must strengthen the training of the staff to give you apologize for the inconvenience caused, we sincerely hope that you can stay in our hotel again, look forward to seeing you again visit
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 22, 2017
have free shuttle bus to Disneyland. Really clean. Room searvice is quite tasty too. It was a great experience.
Comment from Hotel Management
Apr 10, 2017 by frank wang, Hotel Management
Dear guest, Thank you for taking time out of your busy schedule to share your experience with us. Hotel location, convenient transportation, adjacent to Shanghai Pudong International Airport and Shanghai Disney Park, Pudong airport to provide daily shuttle service and Disney shuttle service, at the same time near the rail line 2 Chuansha station, also near the modern commercial plaza and Bailian shopping center shopping and entertainment mall, we sincerely hope that you can feel our warm and thoughtful service to stay. Sincerely look forward to your visit again! Guest relations manager.Frank Wang
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago, IL

Excellent staff and facility

Posted Mar 17, 2017
This is definitely a 5 star hotel. The rooms are gorgeous. The staff is willing to go the extra mile to help you out. I wish I could have stayed here longer than one night. This hotel is definitely worth your money.
Comment from Hotel Management
Apr 10, 2017 by Frank Wang, Hotel Management
Dear guest, Thank you for taking time out of your busy schedule to share your experience with us. Hotel location, convenient transportation, adjacent to Shanghai Pudong International Airport and Shanghai Disney Park, Pudong airport to provide daily shuttle service and Disney shuttle service, at the same time near the rail line 2 Chuansha station, also near the modern commercial plaza and Bailian shopping center shopping and entertainment mall, we sincerely hope that you can feel our warm and thoughtful service to stay. Sincerely look forward to your visit again! Guest relations manager:Frank Wang
3 out of 5
Recommended
for Business Travelers
by A verified traveler from Richmond, BC

Nice hotel if you want to stay near airport

Posted Mar 16, 2017
We stay only one night, workers were very friendly. We had diner in the hotel restaurant, food was very good .
Comment from Hotel Management
Apr 10, 2017 by Frank Wang, Hotel Management
Dear guest, Thank you for taking time out of your busy schedule to share your experience with us. Hotel location, convenient transportation, adjacent to Shanghai Pudong International Airport and Shanghai Disney Park, Pudong airport to provide daily shuttle service and Disney shuttle service, at the same time near the rail line 2 Chuansha station, also near the modern commercial plaza and Bailian shopping center shopping and entertainment mall, we sincerely hope that you can feel our warm and thoughtful service to stay. Sincerely look forward to your visit again! Guest relations manager:Frank Wang