BE CAREFUL WITH THE FREE SHUTTLE
Posted Sep 19, 2016
Very typical nice, clean, "fancy" hotel in China.
Biggest issue is the hotel shuttle. If you don't speak Chinese, it might be very difficult for you to know where to go to be picked up.
They don't have a counter any more at the airport. Since I do speak Chinese, it wasn't so bad, BUT... once I called to ask how to get the shuttle, they told me I would have to wait TWO HOURS.
Not very professional...
Comment from Hotel Management
Sep 20, 2016 by Ace-Guest Service Manager, Hotel Management
Dear Guest:Thank you so much for your valuable comments!We are truly sorry for the inconvenience that was caused by our shuttle service,and we will take coressponding measures to improve that.And hope we can give you a better experience for your next stay.Wish you all the best!