Nice Hotel but NOT 24-Hour Airport Shuttle
Posted Nov 12, 2016
The room was nice, reminded me of a Marriott hotel but it smelled of cigarette smoke despite it being a non-smoking room. The hotel itself is not non-smoking, just two floors so the smell does affect the non-smoking rooms which was not pleasant to a non-smoker, felt like I was choking. We picked this hotel as we liked the 24-hour airport shuttle since we had an early flight out of Pudong at 8:50 AM, but turns out Expedia has the wrong information and its not 24-hour service, it started at 6:00 AM. Fortunately we made our flight but for those who have an even earlier flight should book a taxi.
Comment from Hotel Management
Nov 14, 2016 by Guest Relationship Manager Fry, Hotel Management
Dear guest, thank you for sharing you opinion with us. We are glad that you are satisfied with our room. About the non-smoking room with smoker affect, could I get more information. About the wrong information in Expedia, we are tring to fix it. We hope you get a better experience next time.