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Reviews of Salvo Hotel Shanghai

4 out of 5
Salvo Hotel Shanghai
No 339 Guangdong Rd, Huangpu District, Shanghai, Shanghai

Reviews

7.8

Good

Rating 10 - Excellent. 255 out of 1000 reviews" "
Rating 8 - Good. 466 out of 1000 reviews" "
Rating 6 - Okay. 198 out of 1000 reviews" "
Rating 4 - Poor. 63 out of 1000 reviews" "
Rating 2 - Terrible. 18 out of 1000 reviews" "

8.0/10

Cleanliness

7.4/10

Staff & service

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Xiao Z.

Liked: Cleanliness, staff & service, room comfort
Great girl's trip!!!
Definitely a 5 star hotel with all the amenities. Really nice hotel and clean even though it is a little dated. Super great price. Stayed here for 3 nights with a friend while we were in Shanghai. Room was huge for the two of us and much better than what we had expected. Huge living room and king sized bed with a view of the Huangpu River and Pudong skyline with the Pearl Tower. There was complimentary water and toiletries everyday . Weather was rainey and foggy while we were there. The hotel also had two complimentary umbrellas in the closet for us to use while we were there. Location was close and near to the major attractions. Super close walk to transportation and the main roads. The bellman helped us get a taxi to the airport in the lobby. Good thing he did because I left my bag in the taxi when I got out and didn't get receipt. Luckily I called the hotel and the bellman knew which taxi company it was and was able to call the guy and have him come back to the airport with the bag intact. All in all, stay was great. 5 stars!!!

6/10 Okay

China business Traverler

Liked: Staff & service, room comfort
Business trip
The Hotel is an older hotel but very comfortable and the location is very good close to peoples square and line 2. the rooms were a little dated but clean and comfortable. the street it is located on has a bunch of coffeehouses little shops and convenience stores.

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, room comfort
Plenty of Bang for Your Buck
I was surprised at just how much I was able to get out of my nightly rate. It was practically a 3-room suite for the price of a cheap room on the Strip in Vegas.

8/10 Good

Hann Lin T.

Liked: Cleanliness, staff & service, room comfort
Business Trip
Checking in to the hotel was a breeze. It cost about $180 (approx USD29.00) to get from Pudong International Airport to the hotel. Location was fine. It's about a 15mins walk to WaiTan and about 25mins walk to the main shopping area around Xin Tian Di. If you can read Chinese, download their own Goggle Map called BaiDuDiTu and walking around is a breeze (with the exception of the hot weather now, of course). As most of my meetings are within the vicinity, there is no need for me to take their subway. I would prefer walking compared to squeezing in the subway. Room deco is old, but room is big. Maybe I choose a bigger room. There is a separate area for working desk and bed, with a sliding door. Hotel staff were fine. I usually didn't bother with the housekeeping to make up the room, and the housekeeping staff on the 10th floor (where I stayed) came over looking pretty concerned that I keep having the Do not Disturb switch on. I got to assure her that its ok and I don't require anything else except some FOC coffee and bottled drinks. Overall happy with my selection.

8/10 Good

rach

Liked: Cleanliness, room comfort
School/Vacation
Centrally located in Shanghai and a good value hotel for the price and location- not a lot of extra amenities- but as advertised :)

6/10 Okay

John Chu

Liked: Room comfort
Disliked: Staff & service
Good location but poor bell service
The stay was nice in terms of value for money. The only reservation was the bell service when I checked out. The bell manager was kind enough to find a taxi for me. However he did not assist me in carrying 2 luggage bags downstairs to the taxi. For a so-called 5-star hotel, such negligence is unforgivable.

8/10 Good

xiao Lin.

Liked: Cleanliness, room comfort
Comfortable stay
My friend and I were glad to find this hotel. The location was excellent and the hotel room had separate living room and bedroom, bigger than we thought. Though breakfast was not included, but there were many restaurant and food stores nearby.

6/10 Okay

JC95129

Business Trip
The hotel is worth of the money spent, a fair deal.

8/10 Good

China business Traverler

Liked: Cleanliness, staff & service, room comfort
Good Business trip
The location of this hotel was good , close to Peoples square and the subway line 2 and many shops on the street to nanging road

6/10 Okay

Leo Z.

Liked: Cleanliness, staff & service
Good but not good enough
Good location, good room, good service. But have to wait around 30 mins to get hot water for shower, which surprised me. So don't take off your clothes in advance.

4/10 Poor

Gao Lan Ting

Liked: Staff & service, room comfort
Disliked: Cleanliness
Good location but very dirty bathroom.
I really like that we were in the middle of the french concession and we were able to walk to people square and many other cool places in shanghai, but I wouldn't stay there again.

8/10 Good

Neddy

Liked: Cleanliness, staff & service, room comfort
Very good stay
Well situated. Better hotel than I had actually expected. Didn't really have much contact with any of the staff, but everything was fine.

10/10 Excellent

wytraveler

Liked: Cleanliness, staff & service, room comfort
good stay
great location. will stay here again when come to Shanghai.

8/10 Good

FJ Hillbilly

Liked: Cleanliness, staff & service, room comfort
good value
it is relatively close to the airport but still requires taxi and Meglev. Otherwise it is very good.

8/10 Good

ling, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good.
Good. Close to downtown . I will book it hotel again if I go to Shanghai again

8/10 Good

Mike, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel close to the Bund
We booked for 2 nights which included breakfast, the room was huge, king size bed in one area, sitting room in the middle and a bathroom which included a spa bath and power shower. View of the Bund and Pudong from the window. Great hotel, reasonable priced in a really good location.

8/10 Good

michael, sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very friendly staff
We stayed for 3 nights in an 50 sqm room. Very friendly staff that let us check out at 3pm instead of the usual 12am. Very quiet and convenient to everything.

6/10 Okay

GP, New Zealand

Liked: Cleanliness, staff & service, room comfort
Accessible to Bund
All good including comfort and price Breakfast presentation/service standards in similar hotels competitive

8/10 Good

Paul A

Liked: Cleanliness, room comfort
Business
Great value. Handy to Metro and shopping. Lots of food options. Only down is no Wi Fi in room only in lobby.

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
Good location, so so quality
We stayed in this hotel for 10 days during our Shanghai trip due to its convenient location in downtown. First room assigned was a disappointment, broken toilet and bad AC unit, requested a room change. The hotel itself can not be qualified as a four star hotel, maybe a three star. The last day, we forget our perfume in the bathroom when we checked out. Two days later, when we called the hotel housekeep, they told us no perfume was found in the room when housekeeper did the clean up, which was quite unbelievable as it was left in the bathroom over the sink, so remember to pack everything when you leave and do not expect to find the things you left behind.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Nice central location. Midway between Nanjing Road and YuYuan Garden, midway between Bund and Peoples Square. Not very close to any particular Metro Station. Hotel is a little old, but decently maintained. Staff helpfulness varies with individual, but mostly good. Room is suite-like long and narrow. Fantastic big picture window view of the Bund. Breakfast is only so so. Even the Chinese food items are marginal. If we wanted to stay in the same neighborood, would use it again.

4/10 Poor

Uktraveller, North west

Liked: Property conditions & facilities
Disliked: Staff & service
Great location, not so good hotel
We read online that the hotel was 5*, and when we first arrived and were greeted with a scruffy bell porter with ink stains on his uniform, it didn't a great first impression. For the 4 days we were the staff were consistently rude and unhelpful, more bothered about their iphone games rather than their front desk customer service skills! Another big draw back was the limited wifi to just the lobby, this was a pain when we were trying to plan out days ahead. The "western" breakfast was also limited to croissants and toast, and when we arrived one morning with 30 minutes spare , the staff refused to replenish them..we ended up giving the rice,noodles, corn on the cob or sweet potato a miss and went to the MCd's down the road. The gym was also a joke, the treadmill or cross trainer didn't work and it was in a converted bedroom complete with old bed and office furniture piled up! The roof top bar could be amazing, like both hyatt bars in the city, but it wasn't, defiantly not worth the lift ride! On a better note , the location and price were great!

8/10 Good

Allan, Port Adelaide

Liked: Cleanliness, property conditions & facilities, room comfort
Salvo Hotel
Proximity to The Bund was good.View from 17th floor (rm1724) was excellent; we could see ships on the river.and the lights from television tower as the whole area lit up at night. Only tried chinese restaurant and food was good, but so was almost all food in small nearby restaurants. The one thing that spoilt our trip was the lack of knowledge of the concierge; we asked previously about the Shanghai airport (sha) and showed him our flight details to verify. Despite this, he told taxi to take us to Pudong Airport (pud). We were stranded at the wrong airport with probably not enough time to reach the correct one and very little Yuan left; taxis seem to only take cash,. For its position and comfort I could recommend this hotel, but stay on level 17 or above and ask for a view towards the Bund - Just do not trust concierge , or arrange transfers through travel agent.

6/10 Okay

QQN, Shanghai

Disliked: Staff & service
Good price for hotel near the bund
This hotel is just like other Chinese local hotel. Even it's a 4 star hotel, the service and room condition is only ok. The room is in a good size, however, if you look into detail, there are so many things need to be improved. A lot of things are falling apart and I am not surprised as it's typical Chinese quality. Like the shower, the handle of the drawer and etc. In addition, the front desk staffs are bad mannered. Overall, considering the price and location. I think it's a good value.

8/10 Good

AIncog

Liked: Cleanliness, staff & service, room comfort
Nice hotel
Our room was a suite and we liked it a lot. It wasn't overly large, but the living area was comfy and we spent several late nights hanging out there watching the news. The hotel is basically devoid of amenities. It has a meager supply of exercise equipment that they call a gym. More importantly, the location was pretty good. Walk 10 minutes due east and you get to the Bund and a great view of the Pearl Tower. Walk 10 minutes due north and you get to Nanjing shopping street (and the Metro- lines 2 and 10). Another 10 minutes due south and you are at the metro, line 8 and the Old Town (Yuyuan Garden).

8/10 Good

Ivory, Australia

Liked: Cleanliness, property conditions & facilities, room comfort
A Satisfying and Convenient Stay.
My mother and I stayed in Shanghai for three weeks, and happily spent all three of them at the Business Suite (Twin Room) Salvo Hotel. The staff were cordial (if not overly friendly- this is the Chinese way) and premises were clean and conventional, with the most comfortable single bed/pillow that I've ever had. Needless to say, thanks to the fact that we were on the 22nd floor (and kept the windows shut- the airconditioner is effective, you won't need to open them) we were well-rested each night. The room itself was functional; it had all necessary stationery tools and was kept very clean by the friendly staff lady. My mother speaks Chinese, so she actually had a good conversation with her - the cleaner mentioned that next year the hotel is going to refurbish some of its rooms, so the dim lighting in the living room area will probably be adjusted and the old-looking floor renewed. Food-wise, you won't need to dine at the hotel unless it's truly a shocking day rain-wise, which happened on three occasions when we were there in July. Firstly, I must say that breakfast is truly not worth its' price: most of the food is Chinese (even though it was advertised as being part western) and the quality isn't consistent. However, lunch and especially dinner were at an acceptable price and if you don't want to explore the amazing food at a ten-minute walk at the Yuyuan Gardens, Nanjing Road or the Bund, it is fine. I would definitely return and highly recommend it.
Response from gigi on Feb 7, 2015
Dear valuable guest, We appreciate you taking the time to review our hotel and giving a great input of our product offer to other reviewers. We are very pleased to read your satisfaction on our room cleanliness which added to our primary location has made your stay more enjoyable. I do hope that we can welcome you back again on your next trip to Shanghai .Keep everything goes well.

8/10 Good

Solo Traveler, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
The hotel is in a good area. It is a 10 minute walk to the Bund and near other tourist attractions. The room was large and comfortable and the breakfast was good.
Response from gigi on Oct 11, 2014
Dear guest, Thank you for taking the time to share your kind review. We are very pleased you enjoyed your recent stay with us and hope to welcome you back very soon. Keep everything goes well.

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Staff & service
Located in a central location
The staff was not too nice or willing to help. The bathroom in my room was not clean (spots on the toilet), when I asked to switch rooms the staff at the reception agreed immediately but was not too nice about it. In the new room I got the bathroom was not clean as well, and because it was late and I was exhuasted I just cleaned it myself. The internet connection was also terrible, but I heard that it's a common problem. Other than that everything was fine.
Response from gigi on Feb 7, 2015
Thank you for choosing to stay in our Salvo Hotel in shanghai,let each customer satisfaction is our goal, we will do best for every guest.Keep everything goes well.

6/10 Okay

Dubliner, Dublin

Liked: Cleanliness, property conditions & facilities, room comfort
Pretty good hotel
Good location Chinese style room - if you like that sort of thing Good breakfast

10/10 Excellent

jerry, new york

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice and convenient to nanjing rd, the bund
very nice and convenient to nanjing rd, the bund. ........................
Response from gigi on Feb 7, 2015
Dear valuable guest, Thank you for taking the time to share your kind review. We are very pleased you enjoyed your recent stay with us and hope to welcome you back very soon. Keep everything goes well.

10/10 Excellent

Misty, Jamaica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very comfortable with all the amenities
Very little English, not willing to bend the rules to accomodate. MY flight was overbooked so could not arrive until the following day after the booking day. I wold have extended my stay but I lost the day. A great hotel otherwise.
Response from gigi on Sep 6, 2014
hank you for choosing to stay in our Salvo Hotel in shanghai,let each customer satisfaction is our goal, we will do best for every guest.Keep everything goes well.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
3 days stay at Salvo hotel
At times having problem to access my email. The system is unstable. I check with the front staff and they too told me the same thing.
Response from gigi on Jan 3, 2015
Dear valuable guest, Thank you for taking the time to share your kind review. We are very pleased you enjoyed your recent stay with us and hope to welcome you back very soon. Keep everything goes well.

6/10 Okay

Skylar, Vale, Colo

Disliked: Property conditions & facilities
Hotel very close to the famous Bund
The room was spacious but obviously dated and for some reason the lighting was very dim, especially in the bathroom.

6/10 Okay

Verified traveler

Average hotel
Hotel is too far from metro, walking distance 15-20 minutes and not pleasant walk. Towels are very smelly, like dirt, had to request each day to replacement but it was not good as well. Breakfast was good but boring. Otherwise not bad for the price.

6/10 Okay

Christina, manosque

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel on main road
The hotel staff only spoke broken English didn't no what I was saying had to get my friend to translate. The gym facilite poorly 5 gym equipment only in 1 room no1 in room to supervise you. Room cleanliness bad had to complain about bed sheets not changed cracks on bed. Would not recommended it no way 4.1 out of 5 I say 2 out of 5

8/10 Good

Eages

Liked: Cleanliness
Business in Shanghai
The Salvo is perfectly placed in downtown Shanghai for business and pleasure. East Nanjing Road is the main shopping strip and has excellent range of stores. The Hotel is great value if you are on a budget. The wifi is good not great.

10/10 Excellent

Kee, Sydney

Liked: Cleanliness, property conditions & facilities, room comfort
My Stay
Total stay is 5 nights. Pluses - Location, walking distance to the Bund and Nanking Shopping street. Room is clean and spacious. Minuses - Counter staffs speak limited English thus unable to help much in anything. No Wifi in room.

8/10 Good

Eages

Liked: Cleanliness, staff & service, room comfort
Business trip
We stayed at the Salvo hotel for two weeks and find the location is excellent for business and pleasure. We can walk to the bund area along the waterfront. Excellent shopping location for East Nanjing Road. There is a Metro station within 10 mins walk from the hotel. The metro is easy to use and the best way to get around Shanghai. The value of the Salvo is the best we have found in Shanghai. Wifi is slow but we could still do our business and download our art files etc. Overall excellent value.

10/10 Excellent

Trish, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved the Salvo Hotel. It's very close to the Bund, Nanjing Road and subway station. I had a spacious room on the 10th floor that was clean & comfortable. The separate bathtub was indeed a luxury for me after living in a Chinese dorm with only a shower. Room service was quick. My first morning I ordered the continental breakfast and it was wonderful-- pot of brewed coffee with warm milk, toast, and a variety of fruit. I don't know what happened the 2nd morning as I ordered the same exact thing and the result was sub-par compared to the day before and not worth the 68¥, which precluded me from ordering anything on the 3rd morning. So I might advise to skip the continental breakfast as you never know what you're going to get. The toiletries in China are different priority than American toiletries-- there are unlimited combs and toothbrushes/ toothpaste, but not much lotion, soap, and conditioner. The staff was very helpful to accommodate my needs and communicating in English wasn't too bad. Definitely will stay there again on my next trip to Shanghai!

6/10 Okay

chelsea, Montreal

Liked: Cleanliness, property conditions & facilities
Traditional elegance in decent location
Wifi does not work in the room no matter what they say. I found myself in the lobby more than I was in my room. Rooms are quite large and you're probably 15 mins tops from The Bund and Subway.

8/10 Good

Verified traveler

Liked: Room comfort

8/10 Good

Kee, Sydney

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
My Experience
Counter staffs are not helpful, none can speak English nor understand it. If you do not speak Chinese you are going to have a hard time getting help. Saying thank you is not in their vocabulary.

10/10 Excellent

Peter, Orange Park

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth every $$$
Great location but hard to find at first. Great value for the room rates. Excellent food and service. Friendly staff.
Response from gigi on Jul 26, 2014
Dear valuable guest, Thank you for taking the time to share your kind review. We are very pleased you enjoyed your recent stay with us and hope to welcome you back very soon. Keep everything goes well.

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Convenient
Convenient hotel and good value. Service average. Restaurant food good value
Response from gigi on Nov 22, 2014
Dear valuable guest, We appreciate you taking the time to review our hotel and giving a great input of our product offer to other reviewers. We are very pleased to read your satisfaction on our room cleanliness which added to our primary location has made your stay more enjoyable. I do hope that we can welcome you back again on your next trip to Shanghai .Keep everything goes well.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty good location. Close to the harbor, Shanghai Museum, Shops in Nanjing Rd.

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Better than average
Problem with sheer draining and rooms very dark. Otherwise all good. Staff very helpful. Restaraunt a very good food.

8/10 Good

John Chu

Liked: Cleanliness
Average Hotel in Good Location
The hotel is 4 blocks away from the Nanjing East Road Subway Station, making it easy access to other section of Shanghai. It is also easy to go to nearby attractions on foot. My room was spacious while the setup of the bath rood was strange. Most of room was occupied by a Jacuzzi which I did not enjoy at all. There was not enough room for me to take a shower comfortably. Overall it was a good stay with value for money.

6/10 Okay

Zi Ying, Singapore

Slavo Hotel Shanghai
Walking distance to The Bund and East Nanjing Road. Perfect location and juxtaposition of extravagant city skyscrapers and humble civilian life.

8/10 Good

jaga, San francisco

good location, good breakfast
I stayed 2 times in this hotel. Location is perfect, close to many attraction. Breakfast was excellent. in my first stay, I got 11th floor buisness suite, the view was not so great but room was clean. in my second stay, I got 19th floor in west side(buisness suite). View was perfect but windows are so dirty, photos did not came out good, caprpet was so dirty & ugly.
Response from gigi on Nov 15, 2014
Dear valuable guest, We appreciate you taking the time to review our hotel and giving a great input of our product offer to other reviewers. We are very pleased to read your satisfaction on our room cleanliness which added to our primary location has made your stay more enjoyable. I do hope that we can welcome you back again on your next trip to Shanghai .Keep everything goes well.

6/10 Okay

jnw, SF bay area, California

Disliked: Property conditions & facilities
Good location, not the best facilities
Great location on the Bund - lots of things (Bund, the metro, little shops, Yuyuan Garden, Nanjing Road, etc.) within walking distance. We stayed in a business king room and it was quite large - had a living room separate from the bedroom. The shower drain however was clogged and would flood pretty much immediately after turning on the water. Room didn't exactly feel clean, either. We stayed at 3 other hotels around Shanghai and the Salvo had the worst food. The lady at the 31st floor executive check-in didn't really speak English (compared to the other front-desk staff at the other hotels) and was kind of rude. Handed us meal tickets short a day and didn't apologize when we realized and came in a day later for them. In short, great location but facilities leave much to be desired.