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Down comforters, minibar, in-room safe, desk
Down comforters, minibar, in-room safe, desk
42-inch flat-screen TV with satellite channels, iPod dock

Guest reviews

4.4/5 Excellent
1,133 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

Free WiFi
Air Conditioning
Spa
Restaurant
Breakfast Available
Business Services

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitizer provided

Map

Explore the area

Popular LocationNanjing Road Shopping District4 min walk
Popular LocationPeople's Square12 min walk
Popular LocationShanghai Museum15 min walk
AirportShanghai (SHA-Hongqiao Intl.)14 min drive

Choose dates to view prices

  • Executive Room, 1 King Bed, Non Smoking

    4.3/5 guest room rating

    Room amenities

    • 409 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsExecutive Room, 1 King Bed, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking

    4.7/5 guest room rating

    Room amenities

    • 409 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, Non Smoking
  • Executive Suite, 1 Bedroom, Business Lounge Access (Sky Suite)

    5/5 guest room rating

    Room amenities

    • 1227 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsExecutive Suite, 1 Bedroom, Business Lounge Access (Sky Suite)
  • Executive Suite, 1 King Bed, Business Lounge Access, City View

    4.5/5 guest room rating

    Room amenities

    • 732 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsExecutive Suite, 1 King Bed, Business Lounge Access, City View
  • Room, 1 King Bed, Non Smoking, View (Skyline Room, High Floor)

    4.5/5 guest room rating

    Room amenities

    • 409 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking, View (Skyline Room, High Floor)
  • Family Suite, 1 Bedroom, Non Smoking

    4.7/5 guest room rating

    Room amenities

    • 732 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsFamily Suite, 1 Bedroom, Non Smoking
  • Room, 2 Double Beds, Non Smoking, View (Skyline Room, High Floor)

    4.6/5 guest room rating

    Room amenities

    • 452 sq ft
    • City view
    • Sleeps 2
    • 2 Double Beds
    More detailsRoom, 2 Double Beds, Non Smoking, View (Skyline Room, High Floor)
  • Executive Room, 1 Double Bed, Non Smoking

    5/5 guest room rating

    Room amenities

    • 517 sq ft
    • City view
    • Sleeps 2
    • 1 Double Bed
    More detailsExecutive Room, 1 Double Bed, Non Smoking
  • Deluxe Room, 2 Double Beds, Non Smoking

    4.7/5 guest room rating

    Room amenities

    • 431 sq ft
    • City view
    • Sleeps 2
    • 2 Double Beds
    More detailsDeluxe Room, 2 Double Beds, Non Smoking
  • Superior Room, 1 King Bed, Non Smoking

    5/5 guest room rating

    Room amenities

    • 431 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsSuperior Room, 1 King Bed, Non Smoking

About this area

Shanghai

Located in Downtown Shanghai neighborhood, Shanghai Marriott Hotel City Centre is connected to a shopping center. People's Square is a notable landmark, and travelers looking to shop may want to visit Nanjing Road Shopping District and The Bund. Check out an event or a game at Mercedes Benz Arena, and consider making time for Yu Garden, a top attraction not to be missed. Our guests love the hotel's convenience to public transportation: People's Square Station is 5 minutes by foot and Dashijie Station is 13 minutes.

Visit our Shanghai travel guide
Map
Popular Location

What's nearby

  • Nanjing Road Shopping District - 4 min walk
  • West Nanjing Road - 4 min walk
  • People's Square - 12 min walk
  • Shanghai Museum - 15 min walk
  • The Bund - 6 min drive

Getting around

  • Shanghai Railway Station - 5 min drive
  • People's Square Station - 5 min walk
  • Hongqiao Intl. Airport (SHA) - 14 min drive

Restaurants

  • Shanghai City Bistro — 1 min walk

About this property

Shanghai Marriott Hotel City Centre

Luxury hotel connected to a shopping center in Downtown Shanghai, walk to Nanjing Road Shopping District
A full-service spa, a restaurant, and a sauna are available at this smoke-free hotel. WiFi in public areas is free. Additionally, spa services, 24-hour room service, and conference space are onsite. All 720 soundproofed rooms provide free WiFi, free wired Internet, and iPod docks. For a bit of entertainment, flat-screen TVs come with satellite channels, and guests will also appreciate thoughtful touches like bathrobes and slippers.
Shanghai Marriott Hotel City Centre offers 720 air-conditioned accommodations with iPod docking stations and minibars. Beds feature down comforters. 42-inch flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard sanitization guidelines of Commitment to Clean (Marriott)

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: CNY 80 per day
  • Electric car charging station

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:00 AM: CNY 248 per person
  • 1 restaurant
  • 24-hour room service

Things to do

  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English

Business services

  • 6 meeting rooms
  • Conference space (24455 square feet)

Spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Cable/satellite channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Children's slippers
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in from 4:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Renovations and closures

The following facilities are closed until further notice:
  • Bar/Lounge(s)
  • Fitness facilities
  • Sauna
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for CNY 300.0 per stay
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: CNY 248 per person (approximately)
  • Self parking fee: CNY 80 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: CNY 300.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property
Guests are provided with hand sanitizer
The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional breakfast fees may apply to extra persons.

We should mention

No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Marriott Hotel City Centre
Marriott Hotel Shanghai City Centre
Shanghai Marriott City Centre
Shanghai Marriott Hotel City Centre
Marriott City Centre
Shanghai Marriott City Centre
Shanghai Marriott Hotel City Centre Hotel
Shanghai Marriott Hotel City Centre Shanghai
Shanghai Marriott Hotel City Centre Hotel Shanghai

Frequently asked questions

Can I cancel my reservation for free at Shanghai Marriott Hotel City Centre and receive a full refund?
Yes, Shanghai Marriott Hotel City Centre offers free cancellation on select room rates, because flexibility matters! Please refer to Shanghai Marriott Hotel City Centre cancellation policy on our site for more details about any exclusions or requirements.
Is Shanghai Marriott Hotel City Centre pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self parking is available for CNY 80 per day.
What time is check-in at this hotel?
Check-in is from 4:00 PM–midnight. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at Shanghai Marriott Hotel City Centre?
Check-out is at noon. Late check-out is available for a fee (amount may vary, subject to availability).
Where is this property located?
Located in Downtown Shanghai, this luxury hotel is within a 15-minute walk of Nanjing Road Shopping District and People's Square. The Bund is 3.5 mi (5.6 km) away. People's Square Station is only a 5-minute walk and Dashijie Station is 13 minutes.

Guest reviews

Overall score and ratings for Shanghai Marriott Hotel City Centre

4.4
Excellent
5 - Excellent
695
4 - Good
322
3 - Okay
58
2 - Mediocre
34
1 - Poor
24
4.6
Cleanliness
4.4
Service and Staff
4.4
Amenities
4.5
Property condition

3/5

  • Liked: Cleanliness, property conditions & facilities
  • Disliked: Staff & service, amenities

I generally stay here when I go to downtown Shanghai. I enjoy the amenities, location and the service. I do understand that during this time, the circumstances are slightly different because everyone is concerned about COVID-19. However, modifications SHOULD NOT come at the sake of decent service. We were not told that the central AC would be off and they ran out of fans to cool us off in the rooms with no open windows. They delivered breakfast to us since the buffet was closed. For 2 people, they put everything together with no plates, cutlery or even sugar for the coffee. When I called to say that the bacon was missing, they returned with bacon slices stuffed in a coffee up. Usually a very good hotel... during this time, I wouldn’t suggest staying there until they correct the quality of service.

Stayed 1 night in Apr 2020

4/5 Good

  • Liked: Cleanliness, staff & service

Stayed 4 nights in Dec 2019

5/5 Excellent

  • Liked: Staff & service, amenities, property conditions & facilities

Central position near Peoples Square and the Metro

Stayed 3 nights in Jan 2020

5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 4 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Excellent service, great location

    This is a beautiful, if slightly outdated hotel. The staff all spoke excellent English and were extremely helpful. Our room was comfortable and clean, wifi was fast, and breakfast was amazing. We also used the gym and pool facilities. The pool (25m) was great for lap swimming, if a bit warm, the jacuzzi was large and comfortable, the gym equipment was new and up to date (lots of equipment available), and the lockers were clean. The location of the hotel is very convenient, next to the People's Square and Nanjing Rd.

    Stayed 2 nights in Jan 2020