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Sheraton Shanghai Hongkou Hotel

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Indoor pool
Executive Suite | Hypo-allergenic bedding, minibar, in-room safe, individually decorated
Hypo-allergenic bedding, minibar, in-room safe, individually decorated
View from room

Overview of Sheraton Shanghai Hongkou Hotel

Sheraton Shanghai Hongkou Hotel

4.5 star property

4.2/5 Very Good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
Map
No.59 Si Ping Road, Shanghai, Shanghai, 200080

Explore the area

  • Popular Location1933 Old Millfun14 min walk
  • Popular LocationShanghai International Convention Centre10 min drive
  • Popular LocationThe Bund10 min drive
  • AirportShanghai (PVG-Pudong Intl.)32 min drive

Room options

About this area

Shanghai

Located on the riverwalk, Sheraton Shanghai Hongkou Hotel is in Hongkou District neighborhood and is connected to a shopping center. Check out an event or a game at Hongkou Football Stadium, and consider making time for Yu Garden, a top attraction not to be missed. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with ecotours.

What's nearby

  • 1933 Old Millfun - 14 min walk
  • Hongkou Football Stadium - 4 min drive
  • Shanghai International Convention Centre - 10 min drive
  • The Bund - 10 min drive
  • Nanjing Road Shopping District - 11 min drive

Getting around

  • Hailun Road Station - 2 min walk
  • Shanghai Railway Station - 5 min drive
  • Shanghai Pudong Intl. Airport (PVG) - 32 min drive

Restaurants

  • La Itamexi - 8 min walk
  • Wagas - 11 min walk
  • Niushi - 15 min walk
  • Haidilao Hot Pot - 15 min walk
  • 万寿斋 - 15 min walk

About this property

Sheraton Shanghai Hongkou Hotel

4.5-star luxury hotel in the heart of Hongkou District
Consider a stay at Sheraton Shanghai Hongkou Hotel and take advantage of a roundtrip airport shuttle, shopping on site, and a coffee shop/cafe. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage.Be sure to enjoy a meal at any of the 3 onsite restaurants. Yoga classes and aerobics classes are offered at the health club; Sheraton Shanghai Hongkou Hotel also has dry cleaning/laundry services, a bar, and a business center. In addition to 8 hot tubs, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self parking
  • Buffet breakfast (surcharge), limo/town car service, and a banquet hall
  • A front desk safe, tour/ticket assistance, and free newspapers
  • Guest reviews give good marks for the helpful staff and proximity to shopping
Room features
All 471 individually decorated rooms offer comforts such as 24-hour room service and pillow menus, in addition to thoughtful touches like laptop-compatible safes and air conditioning. Guests reviews speak well of the comfortable rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with rainfall showers and designer toiletries
  • 42-inch LCD TVs with satellite channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global), GBAC STAR Facility Accreditation (global expert), and WELL Health-Safety Rating (IWBI)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 72 hours prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi, Wired Internet (CNY 90 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6 AM–10 AM on weekdays and 6 AM–10:30 AM on weekends: CNY 228 for adults and CNY 114 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Lobby Lounge
  • Yue (Chinese Restaurant)
  • Miyabi (Japanese)

Things to do

  • 24-hour fitness center
  • 8 spa tubs
  • Aerobics classes
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (6458 square feet of space)
  • Meeting rooms

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Roll-in shower
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 42-inch LCD TV
  • iPod dock
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free newspapers
  • Individually decorated
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing

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Policies

Check-in

87% of travelers were happy with check-in
Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 72 hours prior to check-in
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Renovations and closures

The following facilities are closed on Lunar New Year:
  • Bar/lounge
  • Full-service spa

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 320.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: CNY 228 for adults and CNY 114 for children (approximately)
  • Fee for in-room wired Internet: CNY 90 per day (rates may vary)
  • Airport shuttle fee: CNY 680 per vehicle (one way)
  • Rollaway bed fee: CNY 320.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Shanghai Hongkou Hotel
Shanghai Hongkou Sheraton
Sheraton Hotel Shanghai Hongkou
Sheraton Shanghai Hongkou
Sheraton Shanghai Hongkou Hotel
Sheraton Shanghai Hongkou
Sheraton Shanghai Hongkou Hotel Hotel
Sheraton Shanghai Hongkou Hotel Shanghai
Sheraton Shanghai Hongkou Hotel Hotel Shanghai

Frequently asked questions

Does Sheraton Shanghai Hongkou Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–11:00 PM.

How much does it cost to stay at Sheraton Shanghai Hongkou Hotel?

As of Oct 2, 2022, prices found for a 1-night stay for 2 adults at Sheraton Shanghai Hongkou Hotel on Oct 5, 2022 start from $87.13, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Shanghai Hongkou Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sheraton Shanghai Hongkou Hotel?

Self parking is free at this property.

What time is check-in at Sheraton Shanghai Hongkou Hotel?

Check-in is from 2:00 PM - anytime.

What time is check-out at Sheraton Shanghai Hongkou Hotel?

Check-out is at noon.

Does Sheraton Shanghai Hongkou Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of CNY 680 per vehicle applies.

Where is Sheraton Shanghai Hongkou Hotel located?

Located in Hongkou District, this luxury hotel is within 3 mi (5 km) of Hongkou Football Stadium, Oriental Pearl Tower, and Shanghai Museum. Yu Garden and Jing'an Temple are also within 6 mi (10 km). Hailun Road Station is only a 2-minute walk and North Sichuan Road Station is 11 minutes.

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 125 out of 268 reviews
5 - Excellent 47%
Rating 4 - Good. 94 out of 268 reviews
4 - Good 35%
Rating 3 - Okay. 32 out of 268 reviews
3 - Okay 12%
Rating 2 - Poor. 8 out of 268 reviews
2 - Poor 3%
Rating 1 - Terrible. 9 out of 268 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.2/5

Staff & service

3.5/5

Amenities

4.2/5

Property conditions & facilities

4.0/5

Eco-friendliness

3/5 Okay

TAN
Liked: Room comfort
Disliked: Cleanliness
overall is ok but its quite old
Stayed 3 nights in Dec 2019

5/5 Excellent

Po Wah
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love you
Very nice hotel convinient location, friendly staff
Stayed 1 night in Nov 2019

3/5 Okay

fredlazin, new york city
Business traveler
Liked: Cleanliness, property conditions & facilities
reception people excellent. desk where they tell you where to go what to see level of English of staff was poor dining room on second floor food (breakfast, lunch and dinner) below par. Poor quality and cooking left a lot to be desired. So much tasteless food. had one Chinese meal at conference (maybe catered by Chinese restaurant in hotel equally bad as restaurant on level two.
Stayed 1 night in Oct 2019

3/5 Okay

Verified traveler
Business traveler
Liked: Cleanliness, staff & service, amenities
Please be aware: Massage on the ground floor is a big scum!!!
Stayed 5 nights in Oct 2019

5/5 Excellent

Chung
Stayed 1 night in Oct 2019

3/5 Okay

Verified traveler
Business traveler
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Nothing unique about this hotel, staff are poor in english especially in the F&B outlets but they are all friendly.
Stayed 2 nights in Sep 2019

5/5 Excellent

Verified traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2019