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Sheraton Shanghai Hongkou Hotel

Photo gallery for Sheraton Shanghai Hongkou Hotel

Featured Image
Indoor pool
Hypo-allergenic bedding, minibar, in-room safe, individually decorated
Hypo-allergenic bedding, minibar, in-room safe, individually decorated
View from Room

Overview of Sheraton Shanghai Hongkou Hotel

Sheraton Shanghai Hongkou Hotel

4.5 out of 5

4.2/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
No.59 Si Ping Road, Shanghai, Shanghai, 200080

Explore the area

  • Popular Location1933 Old Millfun15 min walk
  • Popular LocationHuangpu Park2 min drive
  • Popular LocationLu Xun Park and Memorial6 min drive
  • AirportShanghai (PVG-Pudong Intl.)32 min drive

Choose dates to view prices

About this area

Shanghai

Located in Shanghai, Sheraton Shanghai Hongkou Hotel is connected to a shopping center. Oriental Pearl Tower and Jing'an Temple are notable landmarks, and the area's natural beauty can be seen at Yu Garden. Looking to enjoy an event or a game while in town? See what's going on at Hongkou Football Stadium. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with ecotours.

What's nearby

  • 1933 Old Millfun - 15 min walk
  • Huangpu Park - 2 min drive
  • Lu Xun Park and Memorial - 6 min drive
  • Shanghai International Convention Centre - 12 min drive
  • The Bund - 12 min drive

Getting around

  • Hailun Road Station - 2 min walk
  • Shanghai Railway Station - 5 min drive
  • Pudong International Airport (PVG) - 32 min drive

Restaurants

  • Lobby Lounge — 1 min walk
  • Yue (Chinese Restaurant) — 1 min walk
  • La Itamexi — 8 min walk
  • Niushi — 15 min walk
  • Haidilao Hot Pot — 15 min walk

About this property

Sheraton Shanghai Hongkou Hotel

4.5-star luxury hotel connected to the convention center in Hong Kou
This smoke-free hotel features 3 restaurants, an indoor pool, and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/café, and a snack bar/deli are onsite. All 471 soundproofed rooms feature free WiFi and iPod docks. Guests can enjoy deep soaking tubs, and other standard amenities include 24-hour room service, wired Internet, and LCD TVs.
Sheraton Shanghai Hongkou Hotel offers 471 accommodations, which are accessible via exterior corridors and feature iPod docking stations and minibars. Each accommodation is individually decorated. A pillow menu is available. 42-inch LCD televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

8 spa tubs are on site along with an indoor pool. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi, Wired Internet (CNY 90 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6 AM–10 AM on weekdays and 6 AM–10:30 AM on weekends: CNY 228 for adults and CNY 114 for children
  • 3 restaurants and 1 coffee shop/café
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • 8 spa tubs
  • Aerobics classes
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English

Business services

  • Business center
  • Conference center (6458 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Roll-in shower
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 42-inch LCD TV
  • iPod dock
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free newspapers
  • Individually decorated
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Renovations and closures

The following facilities are closed on Lunar New Year:
  • Bar/lounge
  • Full-service spa

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 320.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 228 for adults and CNY 114 for children (approximately)
  • Fee for in-room wireless Internet: CNY 90 per day (rates may vary)
  • Fee for in-room wired Internet: CNY 90 per day (rates may vary)
  • Airport shuttle fee: CNY 680 per vehicle (one way)
  • Rollaway bed fee: CNY 320.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Shanghai Hongkou Hotel
Shanghai Hongkou Sheraton
Sheraton Hotel Shanghai Hongkou
Sheraton Shanghai Hongkou
Sheraton Shanghai Hongkou Hotel
Sheraton Shanghai Hongkou
Sheraton Shanghai Hongkou Hotel Hotel
Sheraton Shanghai Hongkou Hotel Shanghai
Sheraton Shanghai Hongkou Hotel Hotel Shanghai

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 125 out of 267 reviews
5 - Excellent 47%
Rating 4 - Good. 93 out of 267 reviews
4 - Good 35%
Rating 3 - Okay. 32 out of 267 reviews
3 - Okay 12%
Rating 2 - Poor. 8 out of 267 reviews
2 - Poor 3%
Rating 1 - Terrible. 9 out of 267 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.2/5

Staff & service

3.5/5

Amenities

4.2/5

Property conditions & facilities

3/5 Okay

Liked: Room comfort
Disliked: Cleanliness
overall is ok but its quite old
Stayed 3 nights in Dec 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love you
Very nice hotel convinient location, friendly staff
Stayed 1 night in Nov 2019

3/5 Okay

Business traveler
Liked: Cleanliness, property conditions & facilities
reception people excellent. desk where they tell you where to go what to see level of English of staff was poor dining room on second floor food (breakfast, lunch and dinner) below par. Poor quality and cooking left a lot to be desired. So much tasteless food. had one Chinese meal at conference (maybe catered by Chinese restaurant in hotel equally bad as restaurant on level two.
Stayed 1 night in Oct 2019

3/5 Okay

Business traveler
Liked: Cleanliness, staff & service, amenities
Please be aware: Massage on the ground floor is a big scum!!!
Stayed 5 nights in Oct 2019

5/5 Excellent

Stayed 1 night in Oct 2019