Featured Image Lobby Lobby Lobby Sitting Area Guestroom Guestroom Guestroom Guestroom Living Area Living Room In-Room Amenity Bathroom Bathroom Sink Indoor Pool Fitness Facility Gym Treatment Room Dining Restaurant Restaurant Restaurant Restaurant Restaurant Restaurant Restaurant Restaurant Restaurant Restaurant Restaurant Restaurant Couples Dining Ballroom Banquet Hall Banquet Hall Meeting Facility Meeting Facility Business Center Business Center Hotel Front Street View Street View City View
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Room type

Deluxe Room

Max Occupancy: 2 guests (up to 1 child)

Junior Suite

Max Occupancy: 2 guests (up to 1 child)

Club Executive

Max Occupancy: 2 guests (up to 1 child)

Executive Suite

Max Occupancy: 2 guests (up to 1 child)

Get an overview of this hotelFamily-friendly Shanghai hotel in Puxi, near The Bund

Location

This family-friendly Shanghai hotel is located on the riverwalk, within 1 mi (2 km) of Duolun Road, Lu Xun Park and Memorial, and Shanghai Postal Museum. The Bund and Pudong Riverside Promenade and Park are also within 2 mi (3 km).

Hotel Features

This smoke-free hotel features 3 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a coffee shop/café are onsite.

Room Amenities

All 471 soundproofed rooms feature WiFi and iPod docks. Guests can enjoy deep soaking tubs, and other standard amenities include sofa beds, sitting areas, and 24-hour room service. Weekly housekeeping is available.

Hotel Amenities

Hotel Amenities

Sheraton Shanghai Hongkou Hotel features a full-service spa, 8 spa tubs, an indoor pool, and a health club. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. High-speed wireless Internet access is complimentary.

Business amenities at this 4.5-star property consist of a business center, limo/town car service, and meeting rooms. Event facilities measuring 6458 square feet (600 square meters) include a conference center and conference space. This luxury hotel also offers a sauna, a steam room, and spa services. For a surcharge, a roundtrip airport shuttle (available 24 hours) is offered to guests.

Sheraton Shanghai Hongkou Hotel is a smoke-free property.

  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • ATM/banking 
  • Babysitting or childcare 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Business center 
  • Coffee shop or café 
  • Coffee/tea in lobby 
  • Free newspapers in lobby 
  • Conference center 
  • Conference space 
  • Conference space size (feet) - 6458 
  • Conference space size (meters) - 600 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Free WiFi 
  • Full-service spa 
  • Gift shops or newsstand 
  • Health club 
  • Indoor pool 
  • Limo or Town Car service available 
  • Luggage storage 
  • Meeting rooms 
  • Multilingual staff 
  • Number of buildings/towers - 1 
  • Number of floors - 37 
  • Number of meeting rooms - 10 
  • Number of restaurants - 3 
  • Number of spa tubs - 8 
  • Porter/bellhop 
  • Safe-deposit box at front desk 
  • Sauna 
  • Shopping on site 
  • Smoke-free property 
  • Spa services on site 
  • Spa treatment room(s) 
  • Steam room 
  • Television in lobby 
  • Total number of rooms - 471 
  • Tours/ticket assistance 
  • Wedding services 
  • Year Built 2010 
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Family Friendly Amenities

  • Babysitting or childcare  
  • Free Wi-Fi  
  • Indoor pool  
  • Refrigerator  
  • Rollaway/extra beds available  
  • Sofa bed  
  • Soundproofed rooms  

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access ( 90 CNY per day )

Available in some public areas: Free WiFi

Room Amenities

  • Access via exterior corridors 
  • Air conditioning 
  • Bathrobes 
  • Bidet 
  • Blackout drapes/curtains 
  • Climate control 
  • Coffee/tea maker 
  • Free bottled water 
  • Free newspaper 
  • Free toiletries 
  • Cribs/infant beds available 
  • Deep soaking bathtub 
  • Designer toiletries 
  • Desk 
  • Hair dryer 
  • Hypo-allergenic bedding available 
  • In-room safe (laptop compatible) 
  • Individually decorated 
  • iPod docking station 
  • Iron/ironing board 
  • LCD TV 
  • Minibar 
  • Phone 
  • Pillow menu 
  • Private bathroom 
  • Rainfall showerhead 
  • Refrigerator 
  • Rollaway/extra beds available 
  • Room service (24 hours) 
  • Satellite TV service 
  • Separate bathtub and shower 
  • Separate sitting area 
  • Slippers 
  • Sofa bed 
  • Soundproofed rooms 
  • Weekly housekeeping provided 
  • Wired high-speed Internet access (surcharge) 
  • WiFi (surcharge) 
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Where to Eat

Feast - Onsite buffet restaurant.

Yue (Chinese Restaurant) - This restaurant serves lunch and dinner.

Miyabi (Japanese) - This restaurant serves dinner only. Guests can enjoy drinks at the bar.

24-hour room service is available.

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Nearby Things to Do

8 spa tubs are on site along with an indoor pool. Other recreational amenities include a health club, a sauna, and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Aerobics on site 
  • Yoga classes/instruction on site 
  • Ecotours nearby 
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Spa Services

TouchSpa has 6 treatment rooms. Services include massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

  • Body treatments 
  • Facial treatments 
  • Number of treatment rooms 6 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Massages 

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • Accessible path of travel 
  • Accessible parking 
  • In-room accessibility 
  • Roll-in shower 
  • Braille or raised signage 

Hotel Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age is 16

Check-out

Check-out time is Noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 320.00 per night.
  • Cribs (infant beds) are available.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No pets or service animals allowed

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Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: CNY 216 per person (approximately)
  • Fee for in-room high-speed Internet (wired): CNY 90 per day (rates may vary)
  • Airport shuttle fee: CNY 680 per vehicle (one way)
  • Rollaway bed fee: CNY 320.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. No pets and no service animals are allowed at this property.

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