Ratings based on 12 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
83% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

너무 깔끔하고 위치가 너무 좋았어요 ㅋㅋ

Posted Mar 21, 2016
Pros: 체크인이 빠르네요
Cons: 근처에 갈곳이 없어요
Location: 그닥 없는거 ㅇ같아요
너무 깔끔하고 위치가 너무 좋았어요 ㅋㅋ 만족합니다. 다른분들에게도 추천합니다.ㅋㅋㅋㅋㅋㅋㅋㅋㅋㅋㅋㅋㅋ
Comment from Hotel Management
Mar 25, 2016 by Lydia, Hotel Management
Dear Guest, Thank you very much for your review highlighting your positive experience during your recent stay at the Sofitel Shanghai Sheshan Oriental. I am very pleased to learn that you enjoyed your stay with us. Thank you for your kind comment, your satisfaction is always our pursuit. Once again, thank you for taking the time to write and share your experience with us. We hope we have the pleasure of welcoming you back to Sheshan soon. Best Regards, Lydia Shen Guest Experience Manager
4 out of 5
by A verified traveler from 上海

地下鉄で行けるリゾートホテル

Posted Sep 24, 2015
平日に休みが取れたので行って見ました。上海中心部から地下鉄九号線で約30分くらい、あっという間に余山です。駅前は何もないですがタクシーで約5分、そこは周りとは別世界のリゾートホテルでした。白い砂浜のビーチプール、一階の部屋の前にはすぐに飛び込めるプールが延々と続いています。プールで泳いで戻ってくる時部屋がわからなくなりそうですね。笑
Comment from Hotel Management
Oct 29, 2015 by Lydia, Hotel Management
Dear guest, Thank you very much for your review highlighting your positive experience during your recent stay at the Sofitel Shanghai Sheshan Oriental. I am very pleased to learn that you enjoyed your stay with us. Thank you for your kind comment, your satisfaction is always our pursuit. Once again, thank you for taking the time to write and share your experience with us. We hope we have the pleasure of welcoming you back to Sheshan soon. Best Regards, Lydia Shen Guest Experience Manager
5 out of 5
by A verified traveler

club lounge special treatment on my bday

Posted Jul 20, 2015
Lydia in club lounge management went out of her waY to make sure our celebratory birthday starvation was very memorable. Staff were all terrific and made it a birthday to remember. We have gone back for this annual weekend family retreat 3 years in a row now and the staff always does a great job. Hotel facilities are showing some wear and tear. Our room was moderately clean (carpets were quite dirty, some trash left between bed and nightstand).
Comment from Hotel Management
Oct 29, 2015 by Lydia, Hotel Management
Dear Anonymous, Thank you very much for your review highlighting your positive experience during your recent stay at the Sofitel Shanghai Sheshan Oriental. I am very pleased to learn that you enjoyed your stay with us. Thank you for your kind comment, your satisfaction is always our pursuit. Once again, thank you for taking the time to write and share your experience with us. We hope we have the pleasure of welcoming you back to Sheshan soon. Best Regards,
5 out of 5
by A verified traveler

良かったです。

Posted Nov 16, 2014
WGC HSBCチャンピオンズの観戦で宿泊しました。シャーシャンゴルフクラブへの送迎が有り非常に助かりました。スタッフの対応は良かったです。
Comment from Hotel Management
Oct 31, 2015 by Lydia, Hotel Management
Dear Guest, Thank you very much for your review highlighting your experience during your recent stay at the Sofitel Shanghai Sheshan Oriental. I am very pleased to learn that you enjoyed your stay with us. Thank you for your kind comment, your satisfaction is always our pursuit. Once again, thank you for taking the time to write and share your experience with us. We hope we have the pleasure of welcoming you back to Sheshan soon. Best Regards, Lydia Shen Guest Experience Manager H6329-GM1@SOFITEL.COM
3 out of 5
by A verified traveler

Some good, some bad

Posted Jul 16, 2014
Pros: The pool and (most of) the food
Cons: Staff levels, staff attentiveness and the physical building needs work
It was an interesting hotel stay - the hotel itself is well past needing a refurbish but the rooms were comfortable and spacious. Most disappointing was the staffing levels which seemed low and most staff seemed either overworked or dis-interested. Redeeming features were that (apart from one dinner in the Mediterranean restaurant the food at the other restaurants was very good - the beach / pool is also well done and provided a great space for relaxation.
5 out of 5
by A verified traveler from Australian living in Shanghai

Great pool

Posted Jul 13, 2014
Great for a family weekend getaway from Shanghai centre
5 out of 5
by A verified traveler

上海の喧騒を離れてゆっくりするなら

Posted Feb 27, 2013
上海市内からバスや地下鉄でも行ける距離であるにも 関わらず 上海の喧騒とは無縁のロケーションです 部屋は清潔でバスルームも深いバスタブ レインフォレスト シャワーもある最新タイプ ホテルスタッフもキビキビとなおかつフレンドリーな 対応です
5 out of 5
by A verified traveler from Shanghai

Great Hotel

Posted Jun 26, 2012
Pros: Friendly, helpful staff.
Cons: The "spa" was not at all nice. Obviously privately owned and operated.
Location: In the middle of nowhere so very quiet.
Very helpful and friendly staff willing to go the extra mile to make our stay the very best it could be.
4 out of 5
by Ken

Great hotel but nothing out of Hotel.

Posted Jun 5, 2012
Pros: Good staff, beatiful pools.
Cons: Due to pool, children wakes up so early and runing and playing in front of rooms.
I enjoyed the hotel but it's very inconvenient when I want to do some outside. No restaurant, no convenience store outside. If you have a car, you can get everything. But even Taxi is not got easily, you need to wait 20min for taxi arrival after you ask Hotel staff. Actually very nice hotel, Every staff are very kindness and well conversation in English. I can be very relax at whole my stay.
5 out of 5
by A verified traveler

Sofitel is always a good choice for the money

Posted Apr 1, 2012
Location: Totally out of the way for a tourist visit to Shanghai. Do not book at this hotel unless you have business in the area
Very nice place to stay and a good value for thd money, if you have business in the area or don't mind staying out in the middle of nowhere