Poor service. Long check out times. WIFE poor.
Comment from Hotel Management
Oct 19, 2016 by General Manager, Hotel Management
Thank you for your feedback, and we are sorry for the check-out experience you encountered, and our Front Desk team members will work harder for improvement. As for the Wi-Fi, may I know your room number, so our IT colleague could have a further check as we have upgraded the system, which should help enhance the in-room Wi-Fi experience.
We look forward to welcoming you back and feel our improvement.
Director of PR & Communications