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Get an overview of this hotelFamily-friendly Shanghai hotel in Jing'an, near Jing An Temple

Location

This family-friendly Shanghai hotel is located near the airport, within a 15-minute walk of Shanghai Centre and Jing An Temple. Jade Buddha Temple and French Concession are also within 2 mi (3 km).

Hotel Features

This hotel features 3 restaurants, an indoor pool, and an outdoor pool. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.

Room Amenities

All 610 individually decorated rooms provide free WiFi, free wired Internet, and 24-hour room service. Conveniences include sitting areas and refrigerators, and guests will appreciate thoughtful touches like bathrobes and slippers.

Renovations & Closures

The following facilities are closed seasonally each year. They will be closed from 24 December to 18 February:
  • Swimming pool
  • One of the swimming pools

Hotel Amenities

Hotel Amenities

In addition to an indoor pool and an outdoor pool, The Portman Ritz-Carlton, Shanghai provides a spa tub and a sauna. Dining is available at one of the hotel's 3 restaurants. The property also offers a grocery/convenience store. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. High-speed wired and wireless Internet access is complimentary.

Business amenities at this 5-star property consist of a business center, limo/town car service, and meeting rooms. Event facilities measuring 60666 square feet (5636 square meters) include a conference center. This luxury hotel also offers a children's pool, a fitness center, and a rooftop terrace. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. Limited onsite parking is available on a first-come, first-served basis (surcharge).

  • Indoor pool 
  • Outdoor pool 
  • Spa treatment room(s) 
  • Spa tub 
  • Steam room 
  • Sauna 
  • Breakfast available (surcharge) 
  • Limo or Town Car service available 
  • Airport transportation - pickup (surcharge) 
  • Business center 
  • Porter/bellhop 
  • 24-hour front desk 
  • Safe-deposit box at front desk 
  • Multilingual staff 
  • Total number of rooms - 610 
  • Hair salon 
  • ATM/banking 
  • Gift shops or newsstand 
  • Shopping on site 
  • Laundry facilities 
  • Dry cleaning/laundry service 
  • Barbecue grill(s) 
  • Elevator/lift 
  • Number of floors - 45 
  • Bar/lounge 
  • Wedding services 
  • Free newspapers in lobby 
  • Concierge services 
  • Conference space 
  • Fireplace in lobby 
  • Fitness facilities 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Grocery/convenience store 
  • Tours/ticket assistance 
  • Express check-in 
  • Luggage storage 
  • Garden 
  • Library 
  • Meeting rooms 13 
  • Parking (limited spaces) 
  • Rooftop terrace 
  • Poolside bar 
  • Number of restaurants - 3 
  • Conference space size (feet) - 60666 
  • Conference center 
  • Conference space size (meters) - 5636 
  • Self parking (surcharge) 
  • Number of buildings/towers - 1 
  • Spa services on site 
  • Children's pool 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Indoor pool  
  • Children's pool  
  • Free Wi-Fi  
  • Grocery/convenience store  
  • Laundry facilities  
  • In-room childcare (surcharge)  
  • Refrigerator  

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet

Parking

Self parking (surcharge), Parking (limited spaces)

Room Amenities

  • Premium bedding 
  • Separate sitting area 
  • Room service (24 hours) 
  • Blackout drapes/curtains 
  • Free newspaper 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Phone 
  • Refrigerator 
  • Minibar 
  • Free bottled water 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • In-room massage available 
  • Slippers 
  • Separate bathtub and shower 
  • Rainfall showerhead 
  • In-room childcare (surcharge) 
  • Iron/ironing board 
  • Television 
  • Desk 
  • In-room safe (laptop compatible) 
  • Satellite TV service 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Individually decorated 
  • Rollaway/extra beds (surcharge) 
  • Connecting/adjoining rooms available 

Where to Eat

Buffet breakfasts are available for a surcharge.

Portman's - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

Late night fare is available from 24-hour room service.

Nearby Things to Do

An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Fitness classes on site 
  • Pilates classes on site 
  • Racquetball/squash on site 
  • Yoga classes/instruction on site 

Spa Services

  • Manicures and pedicures 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time ends at noon

Check-in time starts at 2 PM

Special check-in instructions:

24-hour airport shuttle service is available. Contact the property in advance to get details.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 300 per night.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No cribs (infant beds) available

Parking height restrictions apply

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: CNY 270+ per person (approximately)
  • Airport shuttle fee: CNY 888 per vehicle
  • Self parking fee: CNY 180 per night
  • Rollaway bed fee: CNY 300 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Shanghai Portman
  • Shanghai Portman Ritz-Carlton
  • Shanghai Ritz-Carlton Portman
  • Portman Ritz-Carlton Shanghai Hotel
  • Portman Ritz-Carlton
  • Portman Ritz-Carlton Hotel
  • Portman Ritz-Carlton Hotel Shanghai
  • Portman Ritz-Carlton Shanghai
  • Portman Shanghai
  • Ritz-Carlton Portman
  • Ritz-Carlton Shanghai Portman

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Awards & Affiliations

  • The Portman Ritz-Carlton, Shanghai is listed in the 2015 Condé Nast Traveler Gold List of the world's best places to stay and the 2013 Travel + Leisure 500.

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