Get an overview of this hotelFamily-friendly Shanghai hotel in Jing'an, near Jing An Temple


This family-friendly Shanghai hotel is located near the airport, within a 15-minute walk of Shanghai Centre and Jing An Temple. Jade Buddha Temple and French Concession are also within 2 mi (3 km).

Hotel Features

Along with 5 restaurants, this hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, an outdoor pool, 3 bars/lounges, and a fitness center are onsite.

Room Amenities

All 610 rooms provide free WiFi and free wired Internet, TVs with satellite channels, and conveniences like sitting areas and refrigerators. Guests will also find 24-hour room service, minibars, and premium bedding.

Renovations & Closures

The following facilities are closed seasonally each year. They will be closed from 24 December to 18 February:
  • Swimming pool
  • One of the swimming pools

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, The Portman Ritz-Carlton, Shanghai features an indoor pool and an outdoor pool. Dining is available at one of the hotel's 5 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar. High-speed wired and wireless Internet access is complimentary.

This 5-star property offers access to a business center and limo/town car service. This luxury hotel also offers a children's pool, a spa tub, and a fitness center. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. Parking is available onsite for a surcharge.

  • Indoor pool 
  • Outdoor pool 
  • Spa tub 
  • Spa treatment room(s) 
  • Steam room 
  • Sauna 
  • Breakfast available (surcharge) 
  • Limo or Town Car service available 
  • Airport transportation - pickup (surcharge) 
  • Business center 
  • Porter/bellhop 
  • Multilingual staff 
  • Safe-deposit box at front desk 
  • 24-hour front desk 
  • Total number of rooms - 610 
  • Hair salon 
  • ATM/banking 
  • Gift shops or newsstand 
  • Shopping on site 
  • Laundry facilities 
  • Dry cleaning/laundry service 
  • Barbecue grill(s) 
  • Elevator/lift 
  • Number of floors - 45 
  • Number of bars/lounges - 3 
  • Wedding services 
  • Free newspapers in lobby 
  • Fitness facilities 
  • Full-service spa 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Luggage storage 
  • Express check-in 
  • Garden 
  • Library 
  • Tours/ticket assistance 
  • Rooftop terrace 
  • Poolside bar 
  • Number of restaurants - 5 
  • Self parking (surcharge) 
  • Number of buildings/towers - 1 
  • Spa services on site 
  • Children's pool 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Indoor pool  
  • Children's pool  
  • Free Wi-Fi  
  • Laundry facilities  
  • In-room childcare (surcharge)  
  • Refrigerator  


Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet


Self parking (surcharge)

Room Amenities

  • Premium bedding 
  • Separate sitting area 
  • Room service (24 hours) 
  • Air conditioning 
  • Free newspaper 
  • In-room climate control (air conditioning) 
  • Blackout drapes/curtains 
  • Phone 
  • Refrigerator 
  • Minibar 
  • Free bottled water 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • In-room massage available 
  • Slippers 
  • Bathtub or shower 
  • In-room childcare (surcharge) 
  • Iron/ironing board 
  • Television 
  • Desk 
  • In-room safe (laptop compatible) 
  • Satellite TV service 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Rollaway/extra beds (surcharge) 

Where to Eat

Buffet breakfasts are available for a surcharge.

Tables - This restaurant serves breakfast, lunch, and dinner.

24-hour room service is available.

Nearby Things to Do

An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Fitness classes on site 
  • Pilates classes on site 
  • Racquetball/squash on site 
  • Yoga classes/instruction on site 

Spa Services

The onsite spa has massage/treatment rooms.


To make special requests for accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies


Check-in time ends at noon

Check-in time starts at 2 PM

Special check-in instructions:

24-hour airport shuttle service is available. Contact the property in advance to get details.


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 300 per night.


  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No cribs (infant beds) available

Parking height restrictions apply


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: CNY 270+ per person (approximately)
  • Airport shuttle fee: CNY 888 per vehicle
  • Self parking fee: CNY 180 per night
  • Rollaway bed fee: CNY 300 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Portman Ritz-Carlton
  • Portman Ritz-Carlton Hotel
  • Portman Ritz-Carlton Hotel Shanghai
  • Portman Ritz-Carlton Shanghai
  • Portman Shanghai
  • Ritz-Carlton Portman
  • Ritz-Carlton Shanghai Portman
  • Shanghai Portman
  • Shanghai Portman Ritz-Carlton
  • Shanghai Ritz-Carlton Portman
  • Portman Ritz-Carlton Shanghai Hotel

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

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