Ratings based on 605 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
97% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

One of the nicest hotels I have ever stayed in

Posted Nov 29, 2016
Pros: Everything from the staff, the view, the rooms and the amenities.
Cons: I'm not sure what they could do to improve the place, it was perfect in my opinion.
Location: It's right in the hub of the shopping area, so good food and shopping. Right out the back is a huge park and Jing'an Temple. The subway is right there
I cannot say enough about this hotel, It's right up there with the best of the best. The rooms are huge and modern with a beautiful view of the Gardens and Jing'an Temple. Everything in the room is complimentary from the mini bar, to the coffee's and tea's and the wonderful jars of lollies :-o The staff are wonderful and are there to help you from the moment you arrive to the moment you leave, they went out of there way to make sure I got to a show on time during peak hour traffic and were more than happy to help me know what subway stops or trains to use to get to places.
5 out of 5
by A verified traveler from US

Excellent Hotel

Posted Nov 8, 2016
Pros: It is a beautiful hotel and excellent location
Cons: There are few defections in the room despite the beautiful design
Very nice hotel and in the heart of the city. Beautiful design and great staff.
5 out of 5
by A verified traveler from New York

Good place to stay for a few days

Posted Sep 8, 2016
Nice hotel. Feels a bit like the Bulgari in Milano but not quite there yet. Spacious rooms and very nice lobby.
5 out of 5
by A verified traveler from honolulu, hi

Perfect stay in Shanghai

Posted Sep 8, 2016
They make sure you feel as if you are in paradise. Every time you walk through the doors there's beautiful aroma of flowers, smiling faces of welcome, and a feel of peace and tranquility. The rooms are very clean and comfortable. The 24hr room service is exceptional. I will recommend this hotel to anyone and everyone who is going to Shanghai. Thank you Puli Hotel
5 out of 5
by A verified traveler from JP

また利用したいホテル

Posted Sep 6, 2016
上海でおすすめなホテル。 駅に近くて便利です。部屋も快適で都会のオアシスです。得にカップルにおすすめ
5 out of 5
by A verified traveler from 부산

상해 최고호텔

Posted Sep 6, 2016 on Hotels
전체적으로 훌륭한 호텔임
3 out of 5
by Hideyuki from Tokyo

Dangerous hotel.

Posted Sep 2, 2016 on Hotels
Glass door in wash room drop to floor in room 2506. It is approx 100kg 70cm x 240cm x 15mm th. Door hinge mounted on wall removed. It has enough weight to injure guest, but no resposible explanation by hotel.
5 out of 5
by A verified traveler

プールでのんびり出来ました!

Posted Aug 26, 2016
お部屋も綺麗で、過ごしやすいし、ホテルのスタッフの対応も最高でした! さらには、プールもプールサイドでのんびり出来て、また行きたいホテルでした! 日本では、この価格、このレベルのホテルはないと思うので、大満足です!
5 out of 5
by A verified traveler

Nice upgrade

Posted Aug 25, 2016
Nice location, it was great to get upgrade. Too bad it was only one night stay.
5 out of 5
by A verified traveler from NewYork

Posted Aug 24, 2016
One of the best hotel I've ever stayed at. Way beyond my expectations!