Ratings based on 580 Verified Reviews

4.4 out of 5
93% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 18, 2017
Good rooms and location. 10 minutes to bund area. Food is good Service is very good. Staff is courteous
Comment from Hotel Management
May 20, 2017 by The Westin Bund Center Shanghai, Hotel Management
Thanks for taking the time to share your recent stay experience at The Westin Bund Center Shanghai. We are delighted to hear that you appreciated hotel location and service. We always strive to make our guest feel better when they leave the hotel than when they arrived. Please do feel free to let us know how we can make your next visit even better and look forward to welcoming you back soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from South Lake Tahoe, CA

Posted Apr 28, 2017
Very nice, large, modern hotel in an excellent location in The Bund... less than 10 minutes from the river. Room is spacious and Westin beds are comfy like they are in the US.
Comment from Hotel Management
May 12, 2017 by The Westin Bund Center, Hotel Management
Thanks for taking the time to share your recent stay experience at The Westin Bund Center Shanghai. We are delighted to hear that you appreciated hotel location. We always strive to make our guest feel better when they leave the hotel than when they arrived. Please do feel free to let us know how we can make your next visit even better and look forward to welcoming you back soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to everything

Posted Apr 1, 2017
Pros: Close to Bund, Walking Street, Yuyuan Gardens, etc.
Cons: Have smoke salmon on the buffet. They should also work on cooking the bacon properly. The bacon is cooked in mass and a lot is missed. It looks pink.
Location: Yuyuan Garderns is a couple of blocks away. Same for Walking Street (Nanjing Rd.). The Hawkers and others will try to sell you everything.
Although a lot of signage about no smoking anywhere as soon as we walked out of our room on the 16th floor, we could smell the smoke in the hallway. The concierges were all great. The Westin is close of everything but there is lots of walking needed. The subways are everything but can be intimidating. Best to sick with the tours or On-Off buses.
Comment from Hotel Management
Apr 26, 2017 by The Westin Shanghai, Hotel Management
Thanks for taking the time to share your recent stay experience at The Westin Bund Center Shanghai. We are delighted to hear that you appreciated hotel location. We always strive to make our guest feel better when they leave the hotel than when they arrived. Please do feel free to let us know how we can make your next visit even better and look forward to welcoming you back soon!
5 out of 5
by A verified traveler

Posted Mar 11, 2017 on Hotels
very nice hotel
Comment from Hotel Management
Apr 24, 2017 by Anubis, Hotel Management
Thanks for taking the time to share your recent stay experience at The Westin Bund Center Shanghai. We always strive to make our guest feel better when they leave the hotel than when they arrived. Please do feel free to let us know how we can make your next visit even better and look forward to welcoming you back soon!
4 out of 5
by Nektarios

This traveler left a rating score only Posted Mar 6, 2017 on Hotels
4 out of 5
by seokin

Nice hotel in shanghai.

Posted Feb 26, 2017 on Hotels
This hotel is better than expected. Around hotel is little dirty but hotel is very nice. Very comfortable bed & bathroom.
Comment from Hotel Management
Apr 24, 2017 by Anubis, Hotel Management
Thanks for taking the time to share your recent stay experience at The Westin Bund Center Shanghai. We are delighted to hear that you appreciated the room and bathroom. We always strive to make our guest feel better when they leave the hotel than when they arrived. Please do feel free to let us know how we can make your next visit even better and look forward to welcoming you back soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Williamsburg Brooklyn

Was convenient to the downtown

Posted Jan 18, 2017
Staff working at the front entrance was excellent! They worked extremely hard to get us to our desired livations.
Comment from Hotel Management
Jan 25, 2017 by The Westin Bune Center Shanghai, Hotel Management
Thanks for taking the time to share your recent stay experience at The Westin Bund Center Shanghai. We are delighted to hear that you appreciated hotel location. We always strive to make our guest feel better when they leave the hotel than when they arrived. Please do feel free to let us know how we can make your next visit even better and look forward to welcoming you back soon!
4 out of 5
by A verified traveler

Comfortable hotel

Posted Dec 19, 2016 on Hotels
Hotel and service were good. Only downside to this hotel is the distance to the metro.
Comment from Hotel Management
Jan 19, 2017 by General Manager, Hotel Management
Thank you for taking the time to share your recent stay experience at The Westin Bund Center Shanghai. We would like to sincerely apologize for any inconvenience caused. Wishing you safe travels. Stay well.
5 out of 5
by A verified traveler

Posted Dec 15, 2016 on Hotels
Comment from Hotel Management
Jan 26, 2017 by General Manager, Hotel Management
Thanks for taking the time to share your recent stay experience at The Westin Bund Center Shanghai. We always strive to make our guest feel better when they leave the hotel than when they arrived. Please do feel free to let us know how we can make your next visit even better and look forward to welcoming you back soon!
5 out of 5
by A verified traveler

Very comfortable 5-night stay

Posted Dec 14, 2016 on Hotels
Excellent Sunday Brunch, free wifi, but you cannot access Facebook or Google in China.
Comment from Hotel Management
Jan 19, 2017 by General Manager, Hotel Management
Thanks for taking the time to share your recent stay experience at The Westin Bund Center Shanghai. We are delighted to hear that you appreciated our Sunday Brunch. Now, our guests can access Facebook and Google using our Free Public wifi. Please do feel free to let us know how we can make your next visit even better and look forward to welcoming you back soon!