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Get an overview of this hotelFamily-friendly Shanghai hotel in Xuhui, near Jing An Temple

Location

Located in the center of Shanghai, this family-friendly hotel is within a 15-minute walk of Shanghai Museum of Arts and Crafts and French Concession. Jing An Temple and Xintiandi are also within 3 mi (5 km).

Hotel Features

This hotel features 2 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Additionally, a health club, spa services, and 24-hour room service are onsite.

Room Amenities

All 171 rooms feature thoughtful touches like espresso makers and bathrobes, along with free WiFi and iPod docks. Guests will also find 24-hour room service, LED TVs, and minibars.

Twelve at Hengshan, A Luxury Collection Hotel, Shanghai

12 Hengshan Road Xuhui District Shanghai Shanghai 200031

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Twelve at Hengshan, A Luxury Collection Hotel, Shanghai features an indoor pool and a health club. Dining is available at one of the hotel's 2 restaurants. A business center is on site at this 5-star property.

Public areas are equipped with complimentary high-speed wireless Internet access. This Art Deco hotel also offers spa services, tour/ticket assistance, and concierge services. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests.

Twelve at Hengshan, A Luxury Collection Hotel, Shanghai has designated areas for smoking.

  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Children's club (surcharge) 
  • Airport transportation (surcharge) 
  • Total number of rooms - 171 
  • Number of floors - 8 
  • Business center 
  • Concierge services 
  • Conference space 
  • Dry cleaning/laundry service 
  • Express check-in 
  • Express check-out 
  • Full-service spa 
  • Hair salon 
  • Health club 
  • Designated smoking areas 
  • Tours/ticket assistance 
  • Free WiFi 
  • Luggage storage 
  • Year Built 2012 
  • Number of restaurants - 2 
  • Number of buildings/towers - 1 
  • Spa services on site 
  • Indoor pool 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Indoor pool  
  • Free Wi-Fi  
  • Babysitting or childcare (surcharge)  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

  • Free newspaper 
  • Air conditioning 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Free bottled water 
  • Daily housekeeping 
  • Private bathroom 
  • Bathrobes 
  • Hair dryer 
  • Separate bathtub and shower 
  • Slippers 
  • Rainfall showerhead 
  • Desk 
  • In-room safe 
  • Free WiFi 
  • iPod docking station 
  • Room service (24 hours) 
  • Free cribs/infant beds 
  • Connecting/adjoining rooms available 
  • LED TV 
  • Espresso maker 

Where to Eat

12 Hengshan - Onsite restaurant.

Tops and Terrace - This restaurant specializes in fusion cuisine.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include an indoor pool and a health club.

Children under 15 years old are not allowed in the swimming pool without adult supervision.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Twelve at Hengshan Spa. Services include massages, facials, and body treatments. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including hydrotherapy.

  • Hydrotherapy treatments 
  • Spa tub in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 

Accessibility

To make requests for specific accessibility needs, complete the "Special or Accessibility Requests" section of "Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age is 18

Check-in time ends at noon

Special check-in instructions:

Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is noon

Payment types

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: CNY 288 per person (approximately)
  • Airport shuttle fee: CNY 933 per vehicle (roundtrip)
  • Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Luxury Collection Hotel Shanghai
  • Twelve Hengshan
  • Twelve Hengshan Luxury Collection
  • Twelve Hengshan Luxury Collection Hotel
  • Twelve Hengshan Luxury Collection Hotel Shanghai
  • Twelve Hengshan Luxury Collection Shanghai
  • Twelve Hengshan Shanghai
  • Twelve Shanghai

We should mention

Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.


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