Get an overview of this hotelFamily-friendly Shanghai hotel in Xuhui, near Jing An Temple

Popular property highlights

Free self parking
Free WiFi
Indoor pool
Business center
Babysitting or childcare (surcharge)

Location

This family-friendly hotel is located in the city center, within 1 mi (2 km) of Ferguson Lane and French Concession. Jing An Temple and Xintiandi are also within 2 mi (3 km).

Hotel Features

This hotel features 2 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, spa services, and 24-hour room service are onsite.

Room Amenities

All 171 rooms feature thoughtful touches like espresso makers and bathrobes, along with free WiFi and iPod docks. Guests will also find 24-hour room service, LED TVs, and minibars.

Twelve at Hengshan, A Luxury Collection Hotel, Shanghai

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Twelve at Hengshan, A Luxury Collection Hotel, Shanghai features an indoor pool and a health club. Dining is available at one of the hotel's 2 restaurants. A business center is on site at this 5-star property.

Public areas are equipped with complimentary wired and wireless Internet access. This Art Deco hotel also offers spa services, tour/ticket assistance, and concierge services. Onsite self parking is complimentary.

Twelve at Hengshan, A Luxury Collection Hotel, Shanghai has designated areas for smoking.

  • Express check-in 
  • Full-service spa 
  • Indoor pool 
  • 24-hour front desk 
  • Business center 
  • Conference space 
  • Express check-out 
  • Tours/ticket assistance 
  • Year Built 2012 
  • Free self parking 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Babysitting or childcare (surcharge) 
  • Health club 
  • Free wired Internet 
  • Children's club (surcharge) 
  • Spa services on site 
  • Luggage storage 
  • Hair salon 
  • Number of restaurants - 2 
  • Concierge services 
  • Designated smoking areas 
  • Total number of rooms - 171 
  • Number of floors - 8 
  • Number of buildings/towers - 1 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Indoor pool  
  • Free Wi-Fi  
  • Babysitting or childcare (surcharge)  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Room Amenities

  • Free newspaper 
  • Air conditioning 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Free bottled water 
  • Daily housekeeping 
  • Private bathroom 
  • Bathrobes 
  • Hair dryer 
  • Separate bathtub and shower 
  • Slippers 
  • Rainfall showerhead 
  • In-room safe 
  • Desk 
  • Free WiFi 
  • iPod docking station 
  • Room service (24 hours) 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 
  • LED TV 
  • Rollaway/extra beds (surcharge) 
  • Espresso maker 

Where to Eat

12 Hengshan - Onsite restaurant.

Tops and Terrace - This restaurant specializes in fusion cuisine.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include an indoor pool and a health club.

Children under 15 years old are not allowed in the swimming pool without adult supervision.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Twelve at Hengshan Spa. Services include massages, facials, and body treatments. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including hydrotherapy.

  • Spa tub in spa 
  • Body treatments 
  • Facial treatments 
  • Hydrotherapy treatments 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-in time ends at noon

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Parking height restrictions apply

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: CNY 288 per person (approximately)
  • Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Luxury Collection Hotel Shanghai
  • Twelve Hengshan
  • Twelve Hengshan Luxury Collection
  • Twelve Hengshan Luxury Collection Hotel
  • Twelve Hengshan Luxury Collection Hotel Shanghai
  • Twelve Hengshan Luxury Collection Shanghai
  • Twelve Hengshan Shanghai
  • Twelve Shanghai

We should mention

Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.


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