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Get an overview of this hotelFamily-friendly Shanghai hotel in Xuhui, near Jing An Temple


Located in the center of Shanghai, this family-friendly hotel is within a 15-minute walk of Shanghai Museum of Arts and Crafts and French Concession. Jing An Temple and Xintiandi are also within 3 mi (5 km).

Hotel Features

2 restaurants, a full-service spa, and an indoor pool are available at this hotel. WiFi in public areas is free. Additionally, a health club, spa services, and 24-hour room service are onsite.

Room Amenities

All 171 rooms feature thoughtful touches like espresso makers and bathrobes, along with free WiFi and iPod docks. Other amenities available to guests include 24-hour room service, LED TVs, and minibars.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Twelve at Hengshan, A Luxury Collection Hotel, Shanghai features an indoor pool and a health club. Dining is available at one of the hotel's 2 restaurants. This 5-star property offers access to a business center.

Public areas are equipped with complimentary high-speed wireless Internet access. 7 meeting rooms are available. This Art Deco hotel also offers spa services, tour/ticket assistance, and concierge services. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests.

Twelve at Hengshan, A Luxury Collection Hotel, Shanghai has designated areas for smoking.

  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • Babysitting or childcare (surcharge) 
  • Business center 
  • Children's club (surcharge) 
  • Concierge services 
  • Conference space 
  • Designated smoking areas 
  • Dry cleaning/laundry service 
  • Express check-in 
  • Express check-out 
  • Free WiFi 
  • Full-service spa 
  • Hair salon 
  • Health club 
  • Indoor pool 
  • Luggage storage 
  • Number of buildings/towers - 1 
  • Number of floors - 8 
  • Number of meeting rooms - 7 
  • Number of restaurants - 2 
  • Spa services on site 
  • Total number of rooms - 171 
  • Tours/ticket assistance 
  • Wedding services 
  • Year Built 2012 

Family Friendly Amenities

  • Babysitting or childcare (surcharge)  
  • Cribs/infant beds (complimentary)  
  • Free Wi-Fi  
  • Indoor pool  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

  • Air conditioning 
  • Bathrobes 
  • Coffee/tea maker 
  • Free bottled water 
  • Free newspaper 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 
  • Daily housekeeping 
  • Desk 
  • Espresso maker 
  • Free WiFi 
  • Hair dryer 
  • In-room safe 
  • iPod docking station 
  • LED TV 
  • Minibar 
  • Phone 
  • Private bathroom 
  • Rainfall showerhead 
  • Room service (24 hours) 
  • Separate bathtub and shower 
  • Slippers 

Where to Eat

12 Hengshan - Onsite restaurant.

Tops and Terrace - This restaurant specializes in fusion cuisine.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include an indoor pool and a health club.

Children under 15 years old are not allowed in the swimming pool without adult supervision.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Twelve at Hengshan Spa. Services include massages, facials, and body treatments. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including hydrotherapy.

  • Hydrotherapy treatments 
  • Spa tub in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies


Check-in time starts at 2 PM

Minimum check-in age is 18

Check-in time ends at Noon


Check-out time is Noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children under 17 years old stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: CNY 288 per person (approximately)
  • Airport shuttle fee: CNY 800 per vehicle (roundtrip)
  • Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

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