Ratings based on 77 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
100% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Posted Jun 3, 2016
Second time in this B hotel ... Very good!! Recommended for business or tourism trips!
4 out of 5
by peter from seattle

Posted Apr 5, 2016 on Hotels
hotel was super w/ arranging restaurants, and manuevering around shangahi
5 out of 5
by Richard from Austin, Texas

Back in Paradise

Posted Mar 29, 2016 on Hotels
This is not the first time i have stayed at URBN and it certainly will not be the last. While i have my own apartment in Shanghai, when my wife visits I prefer to stay more centrally and URBN is my first choice. It is a small property (26 rooms) and it is so thoughtfully designed and constructed it is a true joy. The rooms are spacious and inviting. The bedding divine. But the staff at the hotel really do make the difference. I am writing all these positives in spite of the fact that there was a waterline pipe break one night during my stay which meant no morning shower before work and no kitchen. I was not pleased, but the general manager down to every hotel staff member was exceeding apologetic and did make me feel much better about a bad start to the day. I am however, still waiting for my promised Sunday Brunch invitation, which the GM has somehow forgotten to send me. I am sure he will remember...hint.. The URBN is a great hotel in a great location. I will be back!
4 out of 5
by Kun

This traveler left a rating score only Posted Mar 27, 2016 on Hotels
5 out of 5
by Jennifer from Sverige

Pefekt, modernt med en elegant känsla.

Posted Mar 11, 2016 on Hotels
Jag väljer alltid hotell noggrant, det ska vara modernt med design och en elegant känsla - exakt vad det var. Kina, Shanghai blev perfekt på grund av hotellet. Ett fantastiskt välkomnande, ett fantastiskt hotell med bar och gym, fantastiskt rum och framför allt fantastisk service; bar, matsal och i synnerhet receptionen.
4 out of 5
by A verified traveler


Posted Jan 18, 2016 on Hotels
隠れ家的なモダンなデザインホテル。周辺地区は夜も比較的静かで居心地は良い。 部屋数が少ない事も有り、朝食のバリエーションは大手ホテルの様に多くは無く、 基本的にオーダー制である。短期宿泊者向き。
4 out of 5
by A verified traveler


Posted Jan 13, 2016
Well located and nice atmosphere. Good room service and bfast !
4 out of 5
by Jackie from Sydney

Great boutique base for exploring the French con

Posted Jan 7, 2016 on Hotels
Small boutique hotel really close to jing'an temple metro station. Shopping and restaurants all within walking distance and service was really good. Complimentary food and drinks every evening. Massive and comfortable bed and the gym was small but perfectly formed. Restaurant downstairs had a nice ambience but coffee not great.
4 out of 5
by jennifer from Portland, OR

Beautiful hotel

Posted Dec 14, 2015 on Hotels
The only problem we encountered was our requested wake up call never came which caused a bit of panic upon waking, fearing we would miss our flight. Aside from that, it was a perfect experience.
4 out of 5
by yi hsuan

This traveler left a rating score only Posted Dec 1, 2015 on Hotels