Ratings based on 217 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler
Posted Mar 26, 2017 on Orbitz
Pros: Very clean and spacious room, modern appliances, nice pool, staff very friendly and helpful
Cons: ironing board was cheap
Easy walking distance to subway and river walk as well as many places to eat!
Posted Mar 24, 2017 on Hotels
The stay at the Waldorf was a once in a lifetime stay in Shanghai for a couples retreat. The hotel was a work of art in its design. Beautiful from top to bottom. The staff was awesome and very helpful and the maids whom cleaned the rooms were the best! Yes I would stay again . The only things I would change is the breakfast menu is way to expensive and room number 1901 has to much noise coming from the service elevators--bothersome at times in the early morning for the sleep in people-me . Overall a great place to visit and also the swimming pool is a must see! Thank you we had a great stay at the Waldorf-Shanghai
Exceptional HotelPosted Mar 21, 2017 on Hotels
Exceptional service and wonderful, spacious room.
for Everyoneby A verified traveler from Sydney
Posted Mar 14, 2017 on Wotif
Certainly one of the best hotels, room standard, customer service and attentiveness to detail all first rate.
by YU CHEN
Posted Mar 6, 2017 on Hotels
by A verified traveler
Beautiful, high end hotelPosted Jan 2, 2017 on Hotels
What an amazing hotel on the Bund. Don't look anywhere else - this is the one! Just make sure you are willing to pay for it.
for Everyoneby A verified traveler from jakarta, indonesia
Decadent hotel in the best locationPosted Nov 23, 2016 on Orbitz
Pros: The room is very spacious and cozy. Very luxurious yet comfortable. Bathroom is also very spacious and all marble.
Location: Best location in town, at the Bund. Best view of the city.
I had a very pleasant experience. Check in as well as check out was smooth. Staff was friendly. Concierge also helpful. The location of the hotel was perfect, especially for a first time visitor. It is located on the Bund, an area in Shanghai that is a must visit for any tourist. It's along the river with a spectacular view. At night is even more so, with the lightings.
by A verified traveler
Comfortable stayPosted Aug 22, 2016 on Hotels
Very spacious and stylish room. Top tier service
Posted Aug 9, 2016 on Hotels
for Everyoneby A verified traveler from Los Angeles
Best location, right on the bund, helpful staffPosted Jul 28, 2016
I stayed at Waldorf Astoria Shanghai three times in a total of 8 nights during this trip, love everything about this hotel, the location, the rooms, the view and the people there! The night view from the window is stunning in the river-view-rooms. I was impressed by how nice and professional the staff are, everybody is so friendly and helpful. I'd like to specially thank Jade, the front desk receptionist who happened to help us checking in twice during our stays, the first check-in was on a such late night due to the 4-hr delay of our flight, we were so exhausted when reaching the hotel and she gave us the warmest greeting and helped us to get into the room so quickly. When we met her on our second time check-in, she remembered me and walked us to our room, that was very sweet and impressive! I stayed in another 5 star hotel for one night across the river in Pudong during this trip to experience their roof top bar, but I have to say I love Waldorf Astoria Shanghai and it will be probably my only hotel choice when I visit Shanghai again.