Ratings based on 110 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
82% of guests recommend
4.4 Room cleanliness
3.9 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from MEXICO

GRAN SERVICIO

Posted Jun 20, 2016
Pros: El servicio
Es un hotel con gran servicio del personal de trabajo, muy limpio que esta ubicado en buena zona. Tienes gran facilidad y llegada a los puntos de referencia de Shanghai y a 10 minutos caminando de la estación de metro.
3 out of 5
by Gilbert

This traveler left a rating score only Posted May 9, 2016 on Hotels
4 out of 5
by A verified traveler

Great room, bad location, good value for money

Posted Apr 27, 2016 on Hotels
The room was excellent with wonderful beds and a large bathroom. It was very quiet. The housekeeping did a great job, it was evident that they received a good training. The pool and gym are a bit old, but not too disgusting to use. Some Chinese will smoke on the non-smoking floors, which is still common in mainland China. About the location: make sure you can arrange your own transportation, and know how to use food/laundry delivery in Shanghai. The subway is too far and taxis are not plenty around. There is a new subway line under construction in front of the hotel which causes traffic jam every day. The Wifi was slow and cable connection costs extra. Upon check in the hotel charges the full stay plus an unusually large deposit, so make sure your credit card can cover it, esp. if you stay a week or longer. Overall a good experience because of the excellent room. We used Uber and the staff helped us communicate in Chinese, so the location didn't become a problem. You can see American Airlines and Aeroflot crews every day and admire their fancy uniforms.
4 out of 5
by KEN CHIH from Taiwan

Location location location

Posted Mar 22, 2016 on Hotels
When I both checked in and out, the waiting time was too long due to lack of representatives. Also, not the best location for shopping and all that. However, swimming pool is huge.
5 out of 5
by hyunsoo

추천

Posted Mar 14, 2016 on Hotels
합리적인가격 편안한 잠자리
3 out of 5
by William from Singapore

Posted Dec 7, 2015 on Hotels
Overall, the stay is still acceptable. The room is really nice and spacious. The hotel decor look really premium. However, the quality of service of all the staffs (from restaurants to front counter) really need to be revamped. I almost want to rate it horrible for a so called 5-star hotel!
4 out of 5
by RAVINDER

This traveler left a rating score only Posted Dec 7, 2015 on Hotels
4 out of 5
by Not Provided from 広島

Posted Nov 17, 2015 on Hotels
交通機関が不便でした。
4 out of 5
by A verified traveler

Excellent but bad location

Posted Nov 16, 2015 on Hotels
Excellent hotel. Service is top notch. Staff is extremely helpful and friendly. Only problem is the location. Very far from almost anything.
4 out of 5
by A verified traveler from 京都

静かな郊外のホテル

Posted Nov 7, 2015
部屋も綺麗で清潔感があります。近くに川もあり、緑が多くて癒されますね。ただ、チェックインの時のスタッフの無愛想なのは、上海人特有の愛想が無いということか、仕方ないかも。