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The room was beyond my expectations, especially for the money. The setting was peaceful and serene, and worth checking out. But the staff was not trained to support a high class experience that I come to expect from the Banyan Tree. I don't blame the individuals, as it was clear they lacked any sort ...
Checked in and out fast and seamless. Friendly and courteous staff. The decorations and designs of the hotel unique and befitting of the region it is located. The heating facility in the room brought much comfort in this cold region. Complimentary breakfast though had limited choice was quite good ...
This hotel is a little out of town but that is the only negative otherwise this is an excellent world class hotel with staff that give personal and excellent service
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