Not Impressed with the customer service at front desk and the maintenace of the hotel
Posted Jan 28, 2011
The shower stalls were not clean and poor maintenance on shower floor drains, no safe in room 708 as advertised on their website, and poor customer service at desk during check in and check out.
Lady behind Customer service desk did not have eye to eye contact..Went downstairs later to reconnect internet, and the gentleman performed Outstanding Customer Service.
Upon Checking out, I informed the lady that I was not happy and that I would not stay here again... She acted like that I was there for her which is not or never will be customer service.