Ratings based on 472 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
78% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler

fantasmi dei fasti d un tempo

Posted Aug 23, 2016
ricordavo l hilton diverso, pulizia camere scarsa mangiare scarsamente vario esclusivamente arabo di bassa qualità e completamente diverso dai menu esposti volta in volta struttura vecchia attrezzature rovinate personale gentile ma insufficiente per il numero di ospiti tempi di attesa interminabili pranzi e ceni senza aver una bibita o dell' acqua manca assistenza al cliente
4 out of 5
by A verified traveler from bergen

Fint hotell nærhet til strand

Posted Aug 8, 2016
Hadde en fantastisk opplevelse med mye som skjedde hver dag..personalet var topp og veldig hyggelige ..God service..benyttet oss av alle fasiliteter.god mat ..vil spesielt skryte av personalet som var veldig blide og hyggelige og Ga en utmerket servise. .Vi kommer helt sikkert tilbake☺
Comment from Hotel Management
Aug 11, 2016 by Richard, Hotel Management
Dear gro, Thank you very much for your review. It is always pleasing to hear that our guests were satisfied with the facilities and service during their vacation. Once again, we thank you very much for your report and we look forward to welcoming you back at the Hilton Sharks Bay in the near future. Yours Sincerely, Richard. General Manager
4 out of 5
by A verified traveler from Serbia

Posted Jun 12, 2016
Pros: Staff are excellent .... special two guys at beach bar.
Cons: Food preparation
Location: Location and all around is excellent
Location is perfect as hotel staff. Only food quality should be improved ..... preparation.
Comment from Hotel Management
Aug 11, 2016 by Richard, Hotel Management
Dear Boris, Thank you for posting your comments on our hotel. We value your opinion as a good tool for improvement. Hoping to see you again soon in Sharm El Sheikh. Yours sincerely, Richard. General Manager
5 out of 5
by A verified traveler from milan, italy

Cheap & Great

Posted Apr 3, 2016
Take holidays today in Egypt is fantastic. People are often afraid to come to Egypt nowadays. Result: Prices go down and services go up. Few people in four stars rated hotels like Hilton are treated like kings and pay like peones. Superb deal if associated to the fantastic dry climate and superclean Red Sea.
Comment from Hotel Management
Aug 11, 2016 by Richard, Hotel Management
Dear paolo, Thank you for posting your comments on our hotel. We are glad to know that you enjoyed your stay with us. We hope we will have the pleasure of welcoming you back to the Hilton Sharks Bay. Yours sincerely, Richard. General Manager
2 out of 5
by A verified traveler from usa

An okay vacation

Posted Mar 9, 2016
The location was perfect. The staff was so nice and amazing. The spa experience was not ok. My husband had his skin rubbed so hard during his salt scrub the second day that he was in pain the remaining of the trip. The spa technician gave me a facial that left my face bruised and when she gave me a mask she literally burned my face with the steamer to then litter ally pour water down my nose and never apologized after I shot straight up coughing. The bathrooms were so small and difficult to use the toilets because the door covered most of the bathroom. Our air conditioner went out twice. The reastaurant food was great at this all inclusive place but it was on repeat daily. The sunset bar is where we would go to enjoy great snacks. If you need Internet connection get a SIM card because they only give you access in the lobby. No internet connection anywhere else.
Comment from Hotel Management
Mar 16, 2016 by Richard, Hotel Management
Thank you for posting your comments on our hotel. We have noticed your dissatisfaction of some service standards which were not up to your expectation. Please accept our sincere apology and note that your comments are discussed with the concerned managers to take the necessary actions. Once again, we thank you very much for your report and we look forward to welcoming you back and giving us another chance to prove to you the Hilton hospitality. Yours sincerely, Richard Gosling. General Manager
5 out of 5
by A verified traveler

Posted Feb 16, 2016
An excellent place to stay in. Great view to the beach and the pools. Great service.
Comment from Hotel Management
Feb 17, 2016 by Richard, Hotel Management
Thank you for posting your comments on our hotel. We are glad to know that you enjoyed your stay with us. We hope we will have the pleasure of welcoming you back to the Hilton Sharks Bay in the near future. Yours sincerely, Richard Gosling. General Manager
4 out of 5
by A verified traveler from Roma

Un grandissimo resort molto bello vicino al mare.

Posted Feb 16, 2016
Dal giorno del mio arrivo fino alla partenza siamo stati benissimo .specialmente della part del personale disponibile è gintelle.
Comment from Hotel Management
Feb 17, 2016 by Richard , Hotel Management
Dear r.m. Thank you for posting your comments on our hotel. We are glad to know that you enjoyed your stay with us. We hope we will have the pleasure of welcoming you back to the Hilton Sharks Bay in the near future. Yours sincerely, Richard Gosling. General Manager
5 out of 5
by A verified traveler from NY

Very Nice Holiday

Posted Feb 6, 2016
Pros: Room , Beach , clean , Food , Animation Team ,
very nice 3 nights , room directly on the beach line , very clean air , very nice weather , thanks for all Hilton Team
Comment from Hotel Management
Feb 13, 2016 by Richard, Hotel Management
Dear Mostafa, Thank you for posting your comments on our hotel. We are glad to know that you enjoyed your stay with us . We thank you very much for your review and we look forward to welcoming you back at the Hilton Sharks Bay. Yours sincerely, Richard Gosling. General Manager
5 out of 5
by A verified traveler from egypt

Winderfull

Posted Jan 31, 2016
It was very amazing trip the hotel was more than expected
Comment from Hotel Management
Feb 1, 2016 by Richard, Hotel Management
Dear maro, Thank you for posting your comments on our hotel. We are glad to know that you enjoyed your stay with us. We hope we will have the pleasure of welcoming you back to the Hilton Sharks Bay. Yours sincerely, Richard Gosling. General Manager
4 out of 5
by A verified traveler from jeddah saudi arabia

Nice hotel nice beach nice beach bar

Posted Jan 28, 2016
Pros: All accept food
Cons: The food must be according the standard
Location: For relaxing and boat trips
Every thing good except food always salty and in busy day no food left
Comment from Hotel Management
Feb 1, 2016 by Richard, Hotel Management
Dear sadek, Thank you for taking the time to post your review on Expedia, Please note that your comments regarding the food are forwarded to the concerned managers for taking the necessary actions. We value your opinion as a good tool for improvement. We look forward to welcoming you back and giving us another chance to prove to you the Hilton hospitality. Yours sincerely, Richard Gosling. General Manager