Posted Oct 19, 2016
We spent very nice holiday at this resort. Dispite the minor details it was perfect. There are just a couple of things that i didn't like. We were given a twin bed room although we are a couple and mentioned that we need a french bed room at our reservation. The beds and pillows are not soft. Also we didn't really like the beach cause is rockie and it's not possible to get into the sea. You can go max. 1 metre.
All the other things are great. Lot's of a la cart restorants and they are wonderful, we visited Thai, French and Indian restorants, everything is really tasty, nice service, i would like to thank Mr. Ahmed, he is so hard working. Great food at the main restorant, nice cocktails at the lobby bar (special thank to Mr. Hassan, he is really friendly) Great animation team (special thank to Jenia and DJ Sopsky, they are wonderful) We never got bored at this hotel. For the current situation in Sharm i think this is the best place to go, because all the fasilities in the resotr are working. We hopefully will be back!
Comment from Hotel Management
Oct 22, 2016 by SUNRISE Grand Select Arabian Beach Resort, Hotel Management
Dear Ms. Valeriya,
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. I would like to assure you that your kind comment has been passed to Front Office manager to improve your kind feedback regarding the French bed. Executive Housekeeper has been informed of your kind feedback regarding the unconfortable pilows and bed. Thank you for your kind words for our Animation Team. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Team of SUNRISE