Avoid this hotel if travelling with families
Posted Sep 21, 2016
I stayed in this hotel during my visit to Sharm with my family in September and I didn't have any good experience during my stay. The hotel has close proximity to the beach, good swimming pool, large bathroom which are the only plus point I found in this hotel.
I was given a room facing the sea which turned out to be nightmare. The room was very far from the elevator and I had to walk for almost 5 minutes every time I had to go to any restaurant or the lobby. The hotel has only 2 lifts operational for hundreds of rooms which is really unacceptable.The reception was crowded and I had to wait for an hour for my turn. Only the staff at the reception and guest relations know to speak English and the other staff will only misguide if asked for directions. The room was not clean and even after complaining to house keeping, they didn't bother to send anyone to clean the room. Finally had to complain to the guest relations. There is variety at buffet but most of the food is not eatable. The hotel is located at center of Namaa Bay which makes it noisy even at 3am in the morning. So if you are travelling with your family and want a peaceful holiday, please avoid this hotel.