We went to our room and right away smelled cigarette smoke. We went to service desk to let them know and they immediately exchanged us rooms and went to check out the room themselves. We left and when we returned they made sure to tell us that they found the culprit and took care of the problem. It was nice to see that they didnt just sweep it under the rug. This is a very clean hotel and it is to bad somebody didnt follow hotel policy of no smoking.
Traveller from Indiana
Located in Sharonville, this hotel is within 2 mi (3 km) of Sharonville Convention Center, Van Cleve Park, and Tri-County …More
Not enough staff working the front desk, I waited 15 minutes to check out, I had to go hunt down the one staff person who was upstairs doing breakfast, he even said he had to do everything himself cause they were short staffed. Also, they need vending machines
Located in Sharonville, this hotel is within 2 mi (3 km) of Sharonville Convention Center, Tri-County Mall, and Van Cleve …More
Great room. Nice restaurant. The hot breakfast was very good. I would have rather have bacon instead of sausage though.
The staff was great. They helped with directions and a couple last minute requests without any attitude. The two ladies at the front desk were very nice.
The room was very clean. I usually don't use the in room coffee pot but didn't hesitate here.
I didn't use the pool or workout room but they liked nice when I passed them.
Traveller from Oklahoma
Located in Sharonville, this hotel is within 1 mi (2 km) of Trammel Fossil Park and Sharon Woods Park. Sharon Woods Golf …More