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Reviews of Ramada by Wyndham Qurum Beach

4 out of 5
Ramada by Wyndham Qurum Beach
Al Sarooj St, Way No. 3009, Shatti Al Qurum, Muscat

Reviews

8.2

Very Good

Rating 10 - Excellent. 41 out of 123 reviews" "
Rating 8 - Good. 54 out of 123 reviews" "
Rating 6 - Okay. 19 out of 123 reviews" "
Rating 4 - Poor. 6 out of 123 reviews" "
Rating 2 - Terrible. 3 out of 123 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Place is in a good location, many accesable places near by to can spend some time, however its quite disappointing during my stay as the steam bath was under repair and its 1 of the main reason why i choose to stay in this hotel. Hence, all are excellent
Stayed 1 night in Feb 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. Duvets were too thick for the climate.
Stayed 5 nights in Feb 2020
Response from GM on Feb 19, 2020
Thank you for taking the time to review Ramada by Wyndham Qurum Beach Hotel. We were very pleased to read your positive comment and to know that the customer service was up to your expectations. I will surely share your comment with the team, who will be encouraged to excel more by your positive feedback. Once again we thank you and we will be looking forward to welcoming you back in the near future. Kind regards, Soha Abdel Kader General Manager

8/10 Good

Tariq Ali

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from GM on Jan 23, 2020
Dear Tariq Ali, Thank you for taking the time to review Ramada by Wyndham Qurum Beach Hotel. We were very pleased with your positive rating and to know that your stay was up to your expectations. I will surely share your rating with the team, who will be encouraged to excel more by your positive feedback. Once again we thank you and we will be looking forward to welcoming you back in the near future. Kind regards, Soha Abdel Kader General Manager

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2019
Response from GM on Nov 18, 2019
Dear Mr. Richard, Thank you for taking the time to review Ramada by Wyndham Qurum Beach Hotel. We were very pleased with the positive rating and to know that your stay was up to your expectations. I will surely share your ratings with the team, who will be encouraged to excel more by your positive feedback. Once again we thank you and we will be looking forward to welcoming you back in the near future. Kind regards, Soha Abdel Kader General Manager

8/10 Good

Sanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing trip to Oman
An overall great stay. Room was so big and spacious. Breakfast should be included and it was very expensive for what it was but still very tasty.The location was amazing, I was 5 minutes from the beach and surrounded by loads of great places to eat opposite my hotel.
Stayed 4 nights in Nov 2019
Response from GM on Nov 17, 2019
Dear Sanya, Thank you for taking the time to review Ramada by Wyndham Qurum Beach Hotel. We were very pleased to read your positive comments and to know that the room, breakfast and location was up to your expectations. I will surely share your comments with the team, who will be encouraged to excel more by your positive feedback. Once again we thank you and we will be looking forward to welcoming you back in the near future. Kind regards, Soha Abdel Kader General Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Building and room is quite old. But my room was spacious and clean. Comfortable bed.
Stayed 3 nights in Nov 2019
Response from GM on Nov 17, 2019
Dear Guest, Thank you for taking the time to review Ramada by Wyndham Qurum Beach Hotel. We were very pleased to read your positive comments and to know that the room, cleanliness and the bed was up to your expectations. I will surely share your comments with the team, who will be encouraged to excel more by your positive feedback. We would also like to inform you that we have a refurbishment already in plan for the coming year. Once again we thank you and we will be looking forward to welcoming you back in the near future. Kind regards, Soha Abdel Kader General Manager

8/10 Good

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Convenient location in town. Bed and room was big, and air con worked well. However more of a business hotel than one for a holiday. Breakfast was good.
Stayed 1 night in Oct 2019
Response from GM on Oct 28, 2019
Dear Guest, Thank you for taking the time to review Ramada by Wyndham Qurum Beach Hotel. We were very pleased to read your positive comments and to know that our staff, location, room and breakfast was up to your expectations. I will surely share your comments with the team, who will be encouraged to excel more by your positive feedback. Once again we thank you and we will be looking forward to welcoming you back in the near future. Kind regards, Soha Abdel Kader General Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from GM on Oct 6, 2019
Thank you for taking the time to review Ramada by Wyndham Qurum Beach Hotel. We were very pleased with the positive rating and to know that your stay was up to your expectations. I will surely share your rating with the team, who will be encouraged to excel more by your positive feedback. Once again we thank you and we will be looking forward to welcoming you back in the near future. Kind regards Soha Abdel Kader General Manager

8/10 Good

mazen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Staff did a great effort overcoming an issue
We arrived to the hotel for check-in; however our room wasn't ready as the A/C wasn't working. We came back a few hours later and they informed us the A/C wasn't getting fixed. They moved us to another hotel nearby. The hotel was great and an upgrade of the Ramada which we booked for. This was provided for 1 night only. The next day, we were offered a complimentary upgrade at the Ramada and went into the room to find a fruit basket. It was kind of them. Bottom line, a problem happened but the Ramada team went above & beyond to fix the issue. They were very professional and we are thankful for a pleasant stay. We will definitely come back.
Stayed 2 nights in Sep 2019
Response from Soha on Sep 29, 2019
Dear Guest, Thank you for taking the time to review Ramada by Wyndham Qurum Beach Hotel. We were very pleased to read your positive comments and to know that your stay was up to your expectations. I will surely share your comments with the team, who will be encouraged to excel more by your positive feedback. Once again we thank you and we will be looking forward to welcoming you back in the near future. Kind regards Soha Abdel Kader General Manager

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness
It was clean and good location, but I did not like the fact every time you leave and enter the staff was very intrusive. Unnecessary greetings was getting on my nervous.
Stayed 8 nights in Aug 2019
Response from Soha Kader on Sep 8, 2019
Thank you for taking the time to review Ramada by Wyndham Qurum Beach Hotel. We were very pleased to read your positive comments and to know that the cleanliness and location was up to your expectations. As for your comments regarding staff, we truly apologize for the displeasure this might have caused. Once again we thank you for your feedback and we will be looking forward to welcoming you back in the near future.

6/10 Okay

Munnawar, Dubai

Disliked: Room comfort
Not so good experience this time .
I choose this hotel for second time, but this time the AC control was not working despite of the service guy coming and fixing it...the toilet spay was leaking ....I couldn't get late checkout , i ask till 3pm , crown plaza gives upto 4pm . The location of hotel is good and breakfast was good. Food is good and staff were coperative.
Stayed 5 nights in Jun 2019
Response from Soha on Jul 28, 2019
Dear Munnawar, Thank you for taking the time to review Ramada Qurum Beach by Wyndham hotel. We appreciate your valuable comments about the place, the breakfast and the staff. I will share your comments with our team, who I am certain will be encouraged by your remarks. As for your comments regarding maintenance and late checkout we truly apologize for the inconvenience this might have caused and assure you that a thorough investigation in the matter is being conducted to find corrective action immediately. Once again we thank you for your feedback and we will be looking forward to welcoming you back in the near future. Kind regards, Soha Abdel Kader General Manager

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have no complaints about the Ramada Qurum Beach, the staff were very helpful and honest. They told us we would get a cab for less if we left the hotel and the same about exchanging money. The last room was very clean and nice. We had a problem with the safe they explained the maintenance man was on break, but they said they would get him if we could not wait. They always greeted us with smiles on their faces. There is a coffee pot in the room and everyday we were given fresh bottled water. You are a few blocks from the beach and there is a great restaurant On the Wood a few blocks away. The food is excellent and the price is great. I would highly recommend this hotel to anyone staying in Muscat.
Stayed 9 nights in Apr 2019
Response from Ramada hotel on Apr 30, 2019
Thank you .

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019
Response from Soha on Aug 7, 2019
Thank you for your rating . Our team is always ready to serve our valued customers. Looking forward to welcome you back to Ramada Qurum Beach by Wyndham hotel on your next visit to Muscat. Thank you.

10/10 Excellent

Defacto, Dubai

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff so friendly Rooms were clean Location was amazing
Stayed 2 nights in Apr 2019
Response from Ramada Muscat Hotel on Apr 30, 2019
Thank you

8/10 Good

Sanjay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, comfortable stay
Great location, wonderful service, clean & well equipped rooms. Would help to have a fee more English channels on the TV.
Stayed 1 night in Apr 2019
Response from Ramada Muscat Hotel on Apr 30, 2019
Thank you and will try our best to offer you your requests on your visit next time to the hotel.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A thoroughly enjoyable 2 week break with everything I needed from hotel accommodation except ---maybe a minor matter,---the sun never shone on the swimming pool, because it was totally surrounded by the hotel building.
Stayed 13 nights in Dec 2018
Response from Soha on Jan 3, 2019
Thank you for taking the time to write your comments. We wish to welcome you back in Ramada Qurum Beach Hotel on your next visit to Muscat. Sincere Thanks.

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Great hotel in pleasant Quaram Beach area near to (but not on) the beach with some shops and restaurants near by. Staff were very friendly and attentive, and the hotel and rooms werespotelssly clean and comfortable. Pool is small, but is kept nice and warm so feels almost like being in a giant Jacuzzi. Particularly pleasant in the evening after a long day. All in all a great stay and difficult to find any faults with this hotel.
Stayed 6 nights in Dec 2018
Response from Soha on Jan 22, 2019
Thank you for taking the time to write your comments. We truly appreciates your wonderful feedback. We wish to welcome you back to Ramada Qurum Beach Hotel on your next visit to Muscat. Best Regards.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Nov 2018
Response from Soha on Jan 22, 2019
Thank you.

10/10 Excellent

Richard, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is situated really well for the beach. The staff were excellent, friendly and efficient especially the Reception staff, Ganesh and Saged, they couldn't do enough for us; lovely welcoming people. The room was spacious with a really comfortable king sized bed. The swimming pool though quite small was warm and the Gym was well equipped. The restaurant staff were great but the food was somewhat expensive. However there are many restaurants nearby. I can thoroughly recommend this Hotel
Stayed 9 nights in Nov 2018
Response from Soha on Jan 22, 2019
Thank you for taking the time to write your comments. We truly appreciate your feedback and assuring you that we are always ready to serve you. Will be looking forward to welcome you back to Ramada Qurum Beach Hotel on your next visit to Muscat. Thank you.

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities
Terrible property i walked out early even though i had paid for the full stay, there is no way this is a 4 star hotel , possibly 2 star at best. The maintenance isn't good , the fire door in my room was missing the intumescent seal , the bathroom has cracks , the window locked and the room very dark due to film at the windows There are much better options in Muscat
Stayed 2 nights in Nov 2018

10/10 Excellent

Andy, Salisbury, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were smart, pleasant and efficient. Breakfast was a little expensive but fresh, good choices and well presented. Swimming pool was small but the beach is only 20 so not a problem Very good overall experience
Stayed 8 nights in Oct 2018
Response from Soha on Nov 6, 2018
Thank you for your taking the time to write your comments. We appreciate your valuable feedback. Looking forward to welcome you back to Ramada Qurum Beach Muscat on your next visit to Muscat. Sincere Thanks.

8/10 Good

cho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2018
Response from Soha on Oct 28, 2018
Thank you for your comments. Best Regards.

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2018
Response from Soha on Oct 9, 2018
Thank you for your feedback. We wish to welcome you back to Ramada Qurum Beach Hotel on your next visit to Muscat. Best Regards.

8/10 Good

Ali, Qateef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very i e botel to stay on. Auite. Clesn comfortable and nice staffs
Stayed 2 nights in Sep 2018
Response from Soha on Sep 25, 2018
Thank you for your comments. We appreciate you taking the time to write your feedback about the hotel. Thank you once again.

8/10 Good

Mahmoud, Doha

Liked: Cleanliness, staff & service
Clean Hotel. You Can Use it in case you are going for a fast Business trip. I wouldn't recommend the breakfast there anyhow
Stayed 1 night in Jul 2018
Response from Soha on Jul 17, 2018
Thank you for taking the time to write your comment. We wish to welcome you back to Ramada Qurum Beach Hotel on your next visit to Muscat. Sincere Thanks.

10/10 Excellent

Ghida, Lebanon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and very quiet hotel
The location of the hotel is very good. It is close to almost everything including the beach. The staff is friendly and the place is very quiet.
Stayed 3 nights in Jun 2018
Response from Soha on Jun 19, 2018
Thank you for taking the time to write your comments. It is our pleasure having you in Ramada Qurum Beach Hotel. Looking forward welcoming you back to our hotel on your next visit to Muscat. Sincere Thanks.

10/10 Excellent

ma am , uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in May 2018
Response from Soha on Jun 19, 2018
Thank you for your feedback. We wish to welcome you back to Ramada Qurum Beach Hotel. Thank you.

8/10 Good

Sultan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I recommend this hotel for all friends
was very welcome staff even arriving after midnight and extended for one day.
Response from Soha on May 3, 2018
Thank you for taking the time to write your comments. Our team is always ready to welcome you back any time convenient to you. Looking forward welcoming you back to Ramada Qurum Beach Hotel. Best Regards.

6/10 Okay

Azizollah

Liked: Cleanliness, staff & service, room comfort
Cosy hotel next to all attractions
My 2nd stay in this hotel was very good. It is a great place for relaxing sleep. A bit over priced but worth every rial one pay gor cosyness and discretness. Near the beach for a comfy quick swim and a running exercise or a walk.
Stayed 4 nights in Feb 2018
Response from Soha on Apr 10, 2018
Thank you for your comments. We truly appreciate you taking the time to write your valuable feedback towards our property. Thank you once again.

8/10 Good

fadi, kuwait

Liked: Staff & service, property conditions & facilities, room comfort
nice and very close , walking to the beach
had issues with cleanliness and was resolved and Mr. Tawfiq duty manager very pleasant and resolved my issues and was very nice and accommodating and same with Dominic at front office.
Stayed 5 nights in Feb 2018
Response from Soha on Apr 10, 2018
Thank you for your feedback. Your recommendations and suggestions are duly noted. We will look into it. Thank you for understanding. We do apologized for any inconvenience caused. We assure that it will not happen again. Sincere Thanks.

10/10 Excellent

WENDELL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very helpful with ever question we had
Stayed 2 nights in Jan 2018
Response from Soha on Aug 8, 2019
Thank you for taking the time to review Ramada Qurum Beach by Wyndham hotel. We were very pleased to read your positive comments and to know that your stay was up to your expectations. I will surely share your comments with the team, who will be encouraged to excel more by your positive feedback. Once again we thank you and we will be looking forward to welcoming you back in the near future.

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ramada Quurum Beack
Great Hotel near to the beach, no issues what so ever
Stayed 1 night in Jan 2018
Response from Soha on Jan 30, 2018
Thank you for taking the time to write your valuable comments. And we will look forward to your next visit to Muscat and welcomes you back in Ramada. Best Regards.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017
Response from Soha on Jan 30, 2018
Thank you for taking the time to write your feedback. We hope to welcome you back to Ramada Muscat Hotel in the near future. Thank you.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to beach. great room. really enjoyed stay
close to beach. great room. really enjoyed stay
Stayed 1 night in Jan 2018
Response from Soha on Jan 30, 2018
It is with great pleasure to have you in our Hotel. We will be happy to welcome you back to Ramada Muscat Hotel. Sincere Thanks.

8/10 Good

Soubhagya Kumar

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Jul 2017

4/10 Poor

Richard

Liked: Staff & service
Nice Location
Rooms equipped like the 1980's, shower water surges very hot almost scalding, food mediocre yet expensive, aircon either too cold or or too cold. Have to off it to warm up room. Overall probably would not stay again
Stayed 4 nights in Jul 2017

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Not impressed
Possibly one of the worst hotels I have stayed in. Everything was slow , service, payment at the coffee restaurant and just the general feel was a bit off and not very welcoming. The room was spacious, but just felt unwelcoming. The gym was limited and each time I wanted to use the steam room it was never switched on. The refrigerator in my room was not working and neither was the tv until the last day. I won't be revisiting and would not be recommending sadly.

6/10 Okay

Bilal

Liked: Property conditions & facilities, room comfort
The hotel is quite comfortable and centrally located, although rather basic in its design and located in a shopping complex parking lot. That said, it's a great value and I'd recommend for a short stay.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great

6/10 Okay

Verified traveler

No room at the inn
We arrived and were told there were no rooms. We were told we would be moved to another hotel close by. It took over an hour just to get a cab. The other hotel was not close by. We were meeting friends staying in the hotel so moving was very frustrating. We wasted a large part of the afternoon dealing with this, and then had to waste time going back and forth and moving back the next day. When we did come back the next day, we were told we would be upgraded. Our room was no different than the friends we were meeting. Breakfast was fine. please not , the hotel is not on the beach. It is a 10 minute walk through what is currently a construction zone.

2/10 Terrible

Anis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unprofessional hotel
Worst place ever, I booked on the same day and it was available for a certain rate higher than city seasons, I arrived at late night already tired at 1:45 am after a long trip and simply the receptionist told me we are sorry we have technical issues and we can't have you in our hotel, but we will transfer you to city seasons hotel for the same rate!!!!!!!

6/10 Okay

sarah, London

Liked: Cleanliness, room comfort
Disliked: Staff & service
Clean hotel with pool close to fantastic beach
The Ramada was a nice clean hotel. We had a suite which was the size of a large two bed flat. (We are a family W two kids 5&7 yrs old) the breakfast was good but pricey with an odd selection of hot food. We would have liked a lower rate for a continental breakfast. The pool was small and very warm- we never saw anyone else in it so it suited us. The staff were generally friendly though the front desk were a bit hot and miss ( answering the phone while serving you etc.) one guy in the coffee shop refused to sell us a slice of cake and wanted mto to buy the whole thing which was frankly unreasonable! Also disappointed that no alcohol at all in the hotel. We conclude that this hotel is more set up for business guests than families and maybe should pursue that line. They didn't seem to want us there.

6/10 Okay

Michele

Convenient not bad
It was only 1 night and was ok for that amount of time and for business purpose

8/10 Good

john, New Orleans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short visit for business
Have stayed several times here and always a good experience. Convenient to several areas of interest, as well as the beach. Internet is good, food and room service good. Located between the Intercon and The Grand Hyatt, so lack of bar facility is no big deal. There is also a pub in the beach bay hotel nearby.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good and closed beach side. Especially, it is suitable for conference and meeting place.

10/10 Excellent

Rafael Dionicio, Venezuela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel in a excellent zone
Very Good

8/10 Good

ZAKIR, Dubai

Liked: Staff & service
Muscat
Good location

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Property conditions & facilities

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort