Ratings based on 83 Verified Reviews

4.4 out of 5
89% of guests recommend
4.6 Room cleanliness
4.2 Service & staff
4.6 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Lost in Hotel

Posted Mar 12, 2017 on Hotels
The location is not very good and all the restaurant close at 10pm. It a long walk to restaurant around the area. The walk to the room is also far
Comment from Hotel Management
Apr 25, 2017 by Vicki, Hotel Management
Thank you very much for taking the time to tell us about your recent stay and we are delighted to know that your stay with us is an excellent one. Your feedback will be shared with the entire team at Ascott Maillen Shenzhen. We look forward to welcoming you again to stay with us at Ascott Maillen Shenzhen.
5 out of 5
by A verified traveler

Home Stay Apartment

Posted Feb 24, 2017 on Hotels
This is a great service apartment that I ever stay for my short trip and enjoy the holiday like home and the location here is just nearby all the restaurant and attraction if you are looking for a stay like home with a living room and a small kictchen and this will be the right one for you.
Comment from Hotel Management
Apr 25, 2017 by Vicki, Hotel Management
Thank you very much for taking the time to tell us about your recent stay and we are delighted to know that your stay with us is an excellent one. Your feedback will be shared with the entire team at Ascott Maillen Shenzhen. We look forward to welcoming you again to stay with us at Ascott Maillen Shenzhen.
4 out of 5
by A verified traveler

Home from home

Posted Feb 7, 2017 on Hotels
Birthday trip, bouquet of flowers and chocolates on the house. Quiet location. Breakfast could have been better - was disappointed with the selection available. Common areas of the hotel could also have been better decorated and pool changing rooms lacked management.
Comment from Hotel Management
Apr 27, 2017 by Vicki, Hotel Management
Thank you very much for taking the time to tell us about your recent stay and we are delighted to know that your stay with us is an excellent one. Your feedback will be shared with the entire team at Ascott Maillen Shenzhen. We look forward to welcoming you again to stay with us at Ascott Maillen Shenzhen.
5 out of 5
by Lead Keong

Good stay!

Posted Jan 18, 2016 on Hotels
Spacious apartment. Good stay and minutes walk to seaworld.
Comment from Hotel Management
Jun 25, 2016 by Vicki, Hotel Management
Thank you for your sharing and look forwar to welcome you again.
3 out of 5
by stephen from cleveland uk

mr s allison

Posted Jun 3, 2015 on Hotels
The hotel was in a good location but the room was not what i expected it was more subtible for family rooms with cooking facilities not what i was looking for but the room was very clean
5 out of 5
Recommended
for Everyone
by A verified traveler

Western-Friendly and Close to Attractions

Posted May 19, 2015
Very great hotel for the price, extremely close to international area of Shenzhen as well as transit.
5 out of 5
Recommended
for Everyone
by A verified traveler from Wales, UK

Lovely clean and modern hotel

Posted Apr 13, 2015
Lovely big room with a modern bathroom. Very helpful friendly staff. Would recommend this hotel.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

had the best sleep in ages

Posted Nov 23, 2014
Location: very accessible to Shenzhen Metro, with the station a mere block away on Sea World station. a short walk would take you to a selection of cool bars.
the bed is nice. makes me late for breakfast with my colleagues. the buffet is also good, especially the kwey teow.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great value.

Posted Sep 2, 2014
The hotel was a great value. The breakfast bar was very good with a nice selection and the location is great if you want to be near the ferry or Sea World.
4 out of 5
by Peter James from United Kingdom

Good location, nice staff

Posted Aug 24, 2014 on Hotels
The only disappointment was the free breakfast was only for one despite booking for two. Other than that I couldn't fault the Hotel. The hotel is very clean, air conditioned, and the staff cannot do enough for you. Its a five minute walk to Sea World which is full of restaurants, bars, coffee shops, and designer outlets. Sea World has a Metro Station, so the whole of Shenzhen is just a few stops away. And the main harbor is only one Metro stop from Sea World. I cant wait to return.