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The staff at the reception were friendly. I requested for an upgrade of room and they waived the charge. I also requested for a connecting room however they didn't manage to give me any connecting rooms out of the 4 rooms which I have booked. Overall I was satisfied with the hotel
Wonderful hotel, but the in-house breakfasts are CRAZY expensive! At AU$100.00 per-head, it was out of my range! But, theres a Michelin star dim sum place very close by which is better and cheaper anyway!
Loved that this hotel was part of the airport. Short walk between hotel and airport where we had access to many restaurants. Staff was extremely helpful and courteous. Room was a little smaller than other hotels but clean and comfortable. I would recommend if you have an early flight out of Hong ...
In general the premises was good. Rooms are largely clean and tidy - but there are green stains everywhere in the toilet. The hotel itself was good in general, sitting in a quiet neighborhood yet a little remote from the malls and food. Interesting place with only 36 rooms while offering gym facilities ...
Free shuttle service to and from the airport really made the difference. Staff called for extra transport support with the early morning flights rush which was very much appreciated. Extremely busy on check-in which reception staff handled probably as quickly as they possible could.
The room was large, the views spectacular and the staff extraordinary. When I discovered that a particular venue I had wanted to visit was closed, they came up with similar alternative sites almost immediately, and I didn't lose time.
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