Ratings based on 255 Verified Reviews

4.4 out of 5
98% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Travel

Posted Jul 18, 2017
Pros: Easy to find, very clean, comfortable rooms
Very clean and comfortable hotel. Travelling on the road to Canada, hotel was an easy stop over. Very easy to find off highway. Front desk personnel were very nice and helpful.
Comment from Hotel Management
Jul 20, 2017 by General Manager, Hotel Management
Thank you for the five-star review. We're glad you found us an easy stop on your way north and that our front desk staff were helpful to you. Please keep us in mind on your way back through; we would love to see you again and welcome you home. We appreciate your feedback.
4 out of 5
Recommended
for Everyone
by A verified traveler from Gering, Nebraska

Very nice hotel fairly close to Glacier.

Posted Jul 17, 2017
Pros: We liked the room, the hot tub, and the breakfast.
Location: It is about an hour drive to Glacier Park but still quite close. The first day we arrived in the afternoon and we able to go for a couple of hours.
The room was very pleasant and updated. The bed was comfortable. We enjoyed the hot tub after the long drive. The complimentary breakfast was excellent and had quite a variety.
Comment from Hotel Management
Jul 20, 2017 by General Manager, Hotel Management
Dear Mark, We appreciate your kind and positive review of Comfort Inn Shelby! It's wonderful to know you enjoyed our updated, comfortable accommodations and excellent complimentary breakfast. After your long drive, we're also happy our hot tub was relaxing. Glacier Park is lovely, and we're glad our location was within driving distance so you could visit it. Many thanks for your warm praise and we'd love to host you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Kansas City, MO

comfort inn

Posted Jul 17, 2017
Pros: Quality
Cons: Smoking should not be allowed near entry.
This was the best comfort in that we have ever stayed in anywhere. It is equivalent to several nicer hotels of similar price.
Comment from Hotel Management
Jul 20, 2017 by General Manager, Hotel Management
Dear Dave, Thank you for staying at the Comfort Inn Shelby! We are thrilled that your visit was such good quality and value. Our staff strives to deliver a memorably excellent experience to every visitor, and we are glad that our efforts are being recognized with such a positive review. We do apologize for the smoking near the entrance and encourage our guests to reach out to our front desk so that we can address it and make sure that a welcoming environment is created for everyone. Thank you again for your review, and we hope to see you again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable and Convenient

Posted Jul 13, 2017
Beds were very comfortable, room nice and clean, quiet for sleeping. Easily located off the interstate. Breakfast was plentiful with a variety of foods. Would stay again if passing through.
Comment from Hotel Management
Jul 17, 2017 by General Manager, Hotel Management
Comfortable and convenient are two things we love to hear at Comfort Inn Shelby! We are glad to see that we were able to deliver a great night's sleep, easy access to the interstate and a great breakfast to get your ready to hop back out on the road. Please remember us the next time you are passing through town.
5 out of 5
Recommended
for Everyone
by A verified traveler from Casper,Wy

On the way stop to Canada

Posted Jul 11, 2017
Excellent, friendly, and very convenient. Had all of the amenities that were necessary. Will stay here again!
Comment from Hotel Management
Jul 14, 2017 by General Manager, Hotel Management
Dear Marlene, We hope you have continued pleasant travels! Should you be passing by us again, we would love to welcome you back and deliver another friendly, convenient stay! Thank you for sharing your kind comments with us.
5 out of 5
Recommended
for Everyone
by A verified traveler from Montana

Retired

Posted Jul 8, 2017
Nice motel, would stay there again if in that part of the country.
Comment from Hotel Management
Jul 11, 2017 by General Manager, Hotel Management
Thank you for your five-star recommendation! We're excited that you enjoyed your stay in Shelby with us. While you were here, we hope that you were able to enjoy our many amenities and complimentary hot breakfast. Come back and see us again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 1, 2017
Pleasant and very helpful staff. Excellent breakfast. Nice laundry.
Comment from Hotel Management
Jul 7, 2017 by General Manager, Hotel Management
Thank you for your recent stay with us at Comfort Inn Shelby. We are extremely pleased to hear that we were able to meet your customer service and accommodation expectations. We will continue to strive to provide an excellent experience for our guests and look forward to your next stay with us.
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful staff

Posted Jun 29, 2017
Great customer service, clean and comfortable room.
Comment from Hotel Management
Jul 7, 2017 by General Manager, Hotel Management
It is such a pleasure to read your review! Your kind and encouraging compliments are very appreciated by our staff, as they work hard to ensure that our guests receive the hospitality they deserve. We're glad that you also found our rooms clean and comfortable. Thank you for staying with us at Comfort Inn Shelby, and for taking the time to share your comments with us. Please come again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 27, 2017
Very nice motel, would recommend to my friends and would there again.
Comment from Hotel Management
Jun 28, 2017 by General Manager, Hotel Management
Thank you for the kind words! We enjoy providing our guests with a comfortable stay at a great value and are overjoyed to hear that you would recommend us. We look forward to hosting your friends and hope to see you again soon as well!
5 out of 5
Recommended
for Everyone
by A verified traveler from E

Nice hotel, worth the price

Posted May 30, 2017
Comfortable beds, fluffy pillows, plenty of towels, hot tub, pool, hot breakfast. Staff were all very nice. Would definitely recommend and would stay again.
Comment from Hotel Management
Jun 5, 2017 by General Manager, Hotel Management
Dear Diana, It brightens our day when we read a 5-star review and rating such as this one. The staff at Comfort Inn Shelby works hard to make everyone's stay comfortable, so your report that your beds were comfortable, pillows were fluffy, that you had plenty of towels and that all of our staff were nice lets the entire team know that they are succeeding in their task of always offering comfort with value. Thanks for mentioning the hot tub, pool and hot breakfast since that helps others see a few of the amenities we offer and that you enjoyed. But perhaps the highest compliment above all that you paid us is that you would stay with us again. Familiar faces are a welcome sight, so we hope to see you again soon. Thank you again for your positive comments.