Ratings based on 384 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
Recommended
for Everyoneby A verified traveler from Rocky Mount, va
Posted Apr 4, 2018
The staff were really friendly The room was beautiful. We rested very comfortably that night. I would rate the hotel 4.5
by A verified traveler from Florida
Staff is rude and unfriendly!!
Posted Apr 2, 2018Made a reservation, got rhere early went in just to see if my room may be ready after a long travel. The oler man at the desk treated us like we had commited a crime. Said the room would be ready at 3pm. Came back at 3:30 and the same man said he didnt know if it was ready. Left the desk walked somewhere came back took his time getting my keys. We got to room, toilet wouldnt flush, there was rust on drink fountains, when trying to speak to staff none of them gave eye contact, or said hello, or even good morning as they were aproached. I will never stay there again.
by A verified traveler
room smelled like smoke
Posted Apr 2, 2018
Pros: staff and decorations
Cons: get rid of a smoke smell and revamp the exercise area its need an overhaul
Location: there for an equestrian event
room smelled like cigarettes (it is a smoke free hotel) had to move to a king room with a pull out couch, did not get a discount for our inconvenience, exercise area had old rusty equipment and the TV was broken, elevator broke with no repair (I know they work 24/7) staff was very nice and the overall look was very nice BUT...
Recommended
for Everyoneby A verified traveler
Nice room.
Posted Apr 1, 2018The Cattleman Restaurant next door was excellent. Room nice except toilet too low for comfort.
Recommended
for Everyoneby A verified traveler
Posted Mar 31, 2018
The staff could have been a little bit more welcoming. I was passed by employees that didn't acknowledge us in passing.
Only 1 young man did and I wish I had his name
by A verified traveler from ohio
Could’ve a lot better
Posted Mar 31, 2018Staff was friendly and nice. There were no sheets, blanket or pillows for pull out bed. When they brought them they did not fit plastic covered mattress. Very uncomfortable and inadequate.
Recommended
for Everyoneby A verified traveler
Everything you want in a Motel
Posted Mar 20, 2018Super nice rooms. Clean and quiet with a friendly, helpful staff. Nice hot breakfast to start your day.
Recommended
for Everyoneby A verified traveler
Posted Mar 20, 2018
Nice hotel had indoor pool for kids good breakfast every morning.
Recommended
for Everyoneby A verified traveler
Posted Feb 26, 2018
Pros: Large rooms, comfortable beds, good location near interstate, indoor swimming pool, reasonable rates.
Cons: Cleanliness (spots on walls and woodwork, even on ceiling). Would have liked more breakfast selection (possibly eggs).
Location: Located near interstate. Good restaurant within walking distance. Also movie theater nearby. Wendy's and McDonald's just down the road.
Overall, we liked the hotel and its convenience to the Interstate, along with nearby restaurants and shopping. It could have been a little cleaner in places (some spots on the walls and woodwork). But the rooms were large and the beds were comfortable.
Recommended
for Everyoneby A verified traveler
Posted Feb 26, 2018
Good Location. Mall of the Bluegrass right next door! Clean, great beds! Enjoyed our stay.