Ratings based on 142 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
73% of guests recommend
3.9 Room cleanliness
4.3 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Staff goes an extra mile

Posted Apr 21, 2016
Pros: Staff were friendly
Cons: Nothing
Location: Easy to make a run to Monticello
Front desk staff and breakfast staff were friendly, courteous, and took "extra steps" to be sure things were fine. At breakfast, the staff were like wait staff in a restaurant checking on you to see if you needed anything. That was really, really, nice. Room was clean and most comfortable.
Comment from Hotel Management
Apr 22, 2016 by Sarah Holliday, Hotel Management
At Comfort Inn Staunton, our goal is to provide each of our guests with an excellent stay where everything exceeds their expectations and your kind words are the seal of approval on our efforts. Thank you for being our guest and thank you for your kind comments on our friendly staff, clean rooms and comfortable beds. We look forward to welcoming you back again soon and hope to always exceed your expectations.
3 out of 5
by Michel

This traveler left a rating score only Posted Apr 18, 2016 on Hotels
5 out of 5
by Charles

Posted Apr 16, 2016 on Hotels
The only complaint I have is that I booked a room with a king size bed(over 2 weeks in advance), when I arrived at they were booked up and the only room available was with 2 Queen beds!!
Comment from Hotel Management
Apr 20, 2016 by Sarah, Hotel Management
It was a pleasure having you as our guest and we truly appreciate your 5-star rating of your recent stay. I am pleased that most aspects of your stay were enjoyable. I would like to apologize that your preferred room type was unavailable when you checked in. We are sorry for this inconvenience and look forward to ensuring your next stay exceeds your expectations in all aspects. Thank you again for being our guest and for providing us with feedback on your experience.
5 out of 5
by A verified traveler from Maryland

Very nice for my evening prior to an interview.

Posted Apr 7, 2016
Pros: All
All good. Food, room, very friendly staff. This desrves greater than a 2 Star.
Comment from Hotel Management
Apr 8, 2016 by Sarah Holliday, Hotel Management
Thank you for trusting Comfort Inn Staunton for your hotel needs the night before your big interview! We are pleased to know that you enjoyed a great stay and we hope the interview went well. We look forward to your next visit and hope to always exceed your expectations.
4 out of 5
by Dan F. from PERTH, CANADA

Adequate and close to Mrs. Rowes

Posted Apr 6, 2016 on Hotels
Great location for thr I81. Quiet.Seemed to be pet friendly as a few dogs seen. Good breakfast for the gendre. Overall, the hotel needs some TLC. Bathroom very small. Main treat of our stay was the front desk people directed us to Mrs. Rowes for supper. We had the absolutely Best PRIME RIB EVER!!! Outstanding. It's the Sat. Night special and it is SPECIAL!!!
Comment from Hotel Management
Apr 14, 2016 by Sarah, Hotel Management
Thank you for being our guest and thank you for taking the time to share your experience with other travelers. We are pleased to know that you enjoyed our convenient location, complimentary breakfast buffet and friendly service. We are indeed a pet-friendly hotel. I am pleased to share that our hotel is undergoing a number of upgrades and improvements and we look forward to sharing those with you on your next stay. It is wonderful to hear that you enjoyed the Prime Rib special at Mrs. Rowes - it's a staff favorite! We look forward to welcoming you back again when you return to the Staunton area and we hope your next stay will be even more pleasant than the last.
4 out of 5
by donato from galway ny

a needed break from being on the road all day

Posted Feb 24, 2016 on Hotels
I arrived about 11:00pm left about 6:30am
Comment from Hotel Management
Feb 26, 2016 by Sarah, Hotel Management
Thank you for trusting Comfort Inn Staunton for your hotel needs during your travels. It was a pleasure to offer you respite from your long journey and we are pleased to know that you were comfortable during your brief stay. We hope to have the opportunity to be of service again soon.
3 out of 5
by A verified traveler

Conveniently located

Posted Feb 14, 2016
Needed a place Near the highway on my way to Florida. This worked out great
Comment from Hotel Management
Feb 17, 2016 by Sarah Holliday, Hotel Management
Thank you for trusting Comfort Inn Staunton for your hotel needs during your journey to Florida. We are pleased that you found our location near the interstate to be convenient and we hope we have won your loyalty!
5 out of 5
by Dennis

Posted Jan 14, 2016 on Hotels
Room was very clean. Staff were friendly. Enjoyed our stay.
Comment from Hotel Management
Jan 20, 2016 by Sarah, Hotel Management
We are delighted to know that you enjoyed your stay and we appreciate your comments on our clean rooms and friendly staff. We hope to have the pleasure of being of service again soon.
5 out of 5
by Ronald

This traveler left a rating score only Posted Dec 3, 2015 on Hotels
4 out of 5
by Joseph from Charleston

Comfortable, clean & quiet. Will stay again!

Posted Dec 3, 2015 on Hotels
Quiet,clean room. Everything new and nice. Spent a refreshing and restful night in comfort. Nicely arranged breakfast!
Comment from Hotel Management
Dec 7, 2015 by Sarah, Hotel Management
Thank you for being our guest and thank you for taking the time to share your positive experience with fellow travelers in our area. We truly appreciate your kind comments on our clean, quiet rooms and delicious breakfast buffet. It is great to hear you got a great night's sleep - that's what we're here for! We look forward to being of service again soon and hope to always exceed your expectations.