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Get an overview of this hotelRiverwalk Shenzhen hotel in Luohu - Downtown Shenzhen with 3 restaurants


Located in Luohu - Downtown Shenzhen, this hotel is 0.1 mi (0.1 km) from Luohu Commercial City and within 3 mi (5 km) of Dongmen Pedestrian Street and Shenzhen Huaqiang North Commercial Circle. Shenzhen Convention and Exhibition Center is 5.4 mi (8.7 km) away.

Hotel Features

3 restaurants, a bar/lounge, and a coffee shop/café are available at this hotel. WiFi in public areas is free. Other amenities include a sauna, a conference center, and massage/treatment rooms.

Room Amenities

All 541 rooms boast fireplaces and jetted tubs, while also providing free WiFi, free wired Internet, and TVs with satellite channels. Guests will also find living rooms, 24-hour room service, and refrigerators.

Best Western Shenzhen Felicity Hotel

1085 Heping Road Shenzhen Guangdong 518010

Hotel Amenities

Hotel Amenities

Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center, limo/town car service, and a meeting room.

High-speed wired and wireless Internet access is complimentary. This business-friendly hotel also offers a sauna, spa services, and tour/ticket assistance. For a surcharge, a roundtrip airport shuttle (available 24 hours) is offered to guests. A total renovation of this property was completed in May 2012.

Best Western Shenzhen Felicity Hotel has designated areas for smoking.

  • Spa treatment room(s) 
  • Steam room 
  • Sauna 
  • Free newspapers in lobby 
  • Breakfast available (surcharge) 
  • Coffee shop or café 
  • Limo or Town Car service available 
  • Business center 
  • 24-hour front desk 
  • Safe-deposit box at front desk 
  • Total number of rooms - 541 
  • Express check-out 
  • Gift shops or newsstand 
  • Hair salon 
  • ATM/banking 
  • Laundry facilities 
  • Dry cleaning/laundry service 
  • Fireplace in lobby 
  • Elevator/lift 
  • Number of floors - 25 
  • Concierge services 
  • Express check-in 
  • Designated smoking areas 
  • Grocery/convenience store 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Tours/ticket assistance 
  • Luggage storage 
  • One meeting room 
  • Bar/lounge 
  • Shopping on site 
  • Garden 
  • Porter/bellhop 
  • Conference center 
  • Number of restaurants - 3 
  • Airport transportation (surcharge) 
  • Spa services on site 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Separate living room  
  • Free Wi-Fi  
  • Grocery/convenience store  
  • Laundry facilities  
  • Refrigerator  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet

Room Amenities

  • Pay movies 
  • Fireplace 
  • Premium bedding 
  • Separate sitting area 
  • Room service (24 hours) 
  • Air conditioning 
  • Free newspaper 
  • Phone 
  • Refrigerator 
  • Minibar 
  • Free bottled water 
  • Daily housekeeping 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Jetted bathtub 
  • In-room massage available 
  • Slippers 
  • Shower/tub combination 
  • Satellite TV service 
  • Desk 
  • Iron/ironing board 
  • In-room safe 
  • Television 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Separate living room 
  • Rollaway/extra beds (surcharge) 
  • Free cribs/infant beds 

Where to Eat

Breakfast is available for a surcharge and served each morning between 6:30 AM and 10 AM.

Atrium Cafe - This cafe serves breakfast, brunch, lunch, and dinner.

Lok Moon - This restaurant specializes in Chinese cuisine and serves breakfast, lunch, and dinner.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include a sauna.

Spa Services

  • Steam room in spa 
  • Thai massage 
  • Manicures and pedicures 
  • Massages 


To make special requests for accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility 
  • Roll-in shower 

Hotel Policies


Check-in time ends at midnight

Check-in time starts at 2 PM

Special check-in instructions:

24-hour airport shuttle service is available. Contact the property in advance to get details.


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 190 per night.
  • Free cribs (infant beds)!


  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Union Pay


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: CNY 60 per person (approximately)
  • Airport shuttle fee: CNY 350 per vehicle (one way)
  • Rollaway bed fee: CNY 190 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Best Western Felicity
  • Best Western Felicity Hotel
  • Best Western Shenzhen Felicity
  • Best Western Shenzhen Felicity Hotel
  • Felicity Hotel Shenzhen
  • Felicity Shenzhen
  • Hotel Best Western Felicity Shenzhen
  • Hotel Felicity Shenzhen
  • Shenzhen Best Western
  • Shenzhen Best Western Felicity
  • Best Western Shenzhen

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