Featured Image
1/41 Featured Image


Get an overview of this hotelRiverwalk Shenzhen hotel in Luohu - Downtown Shenzhen with restaurant


Located in Luohu - Downtown Shenzhen, this hotel is 0.1 mi (0.1 km) from Luohu Commercial City and within 3 mi (5 km) of Dongmen Pedestrian Street and Shenzhen Huaqiang North Commercial Circle. Shenzhen Convention and Exhibition Center is 5.4 mi (8.7 km) away.

Hotel Features

A restaurant, an outdoor pool, and a health club are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café, and a sauna are onsite.

Room Amenities

All 541 rooms boast fireplaces and offer free wired Internet and 24-hour room service. Guests will also find satellite TV, refrigerators, and minibars.

Renovations & Closures

The property is undergoing renovations. The following areas are affected:
  • Bar/lounge
  • Sauna
During renovations, the hotel will make every effort to minimize noise and disturbance.

Hotel Amenities

Hotel Amenities

In addition to an outdoor pool, Best Western Shenzhen Felicity Hotel provides a health club, a sauna, and a steam room. Dining options at the hotel include a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. High-speed wired and wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a business center, limo/town car service, and a meeting room. This business-friendly hotel also offers a library, tour/ticket assistance, and gift shops/newsstands. For a surcharge, a roundtrip airport shuttle (available 24 hours) is offered to guests. A total renovation of this property was completed in May 2012.

Best Western Shenzhen Felicity Hotel has designated areas for smoking.

  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • ATM/banking 
  • Bar/lounge 
  • Pool umbrellas 
  • Breakfast available (surcharge) 
  • Business center 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Conference center 
  • Designated smoking areas 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Fireplace in lobby 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Garden 
  • Gift shops or newsstand 
  • Grocery/convenience store 
  • Hair salon 
  • Health club 
  • Laundry facilities 
  • Library 
  • Limo or Town Car service available 
  • Luggage storage 
  • Number of floors - 25 
  • One meeting room 
  • Outdoor pool 
  • Pool sun loungers 
  • Porter/bellhop 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Sauna 
  • Shopping on site 
  • Spa treatment room(s) 
  • Steam room 
  • Total number of rooms - 541 
  • Tours/ticket assistance 
  • Wedding services 

Family Friendly Amenities

  • Free Wi-Fi  
  • Grocery/convenience store  
  • Laundry facilities  
  • Outdoor pool  
  • Refrigerator  


Available in all rooms: Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet

Room Amenities

  • Air conditioning 
  • Bathrobes 
  • Coffee/tea maker 
  • Free newspaper 
  • Daily housekeeping 
  • Desk 
  • Fireplace 
  • Free wired high-speed Internet 
  • Hair dryer 
  • In-room massage available 
  • In-room safe 
  • Iron/ironing board 
  • Minibar 
  • Pay movies 
  • Phone 
  • Refrigerator 
  • Room service (24 hours) 
  • Satellite TV service 
  • Slippers 

Where to Eat

Breakfast is available for a surcharge and served each morning between 6:30 AM and 10 AM.

Atrium Cafe - This cafe serves breakfast, brunch, lunch, and dinner.

Lok Moon - This restaurant specializes in Chinese cuisine and serves breakfast, lunch, and dinner.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool, a health club, a sauna, and a steam room.

Spa Services

  • Steam room in spa 
  • Thai massage 
  • Manicures and pedicures 
  • Massages 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible parking 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies


Check-in time starts at noon


Check-out time is 2 PM

Payment types

Children and extra beds

  • Children are welcome.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: CNY 60 per person (approximately)
  • Airport shuttle fee: CNY 350 per vehicle (one way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

Sorry, we seem to have had an issue loading our review content. Try again?