Get an overview of this hotelLuxury Shenzhen hotel in Luohu - Downtown Shenzhen with 8 restaurants


Located in Luohu - Downtown Shenzhen, this luxury hotel is within 1 mi (2 km) of Shun Hing Square, International Foreign Trade Center, and Shenzhen Grand Theater. Luohu Commercial City and Shenzhen Museum are also within 1 mi (2 km).

Hotel Features

8 restaurants, a full-service spa, and an outdoor pool are available at this hotel. WiFi in public areas is free. Additionally, a fitness center, massage/treatment rooms, and 24-hour room service are onsite.

Room Amenities

All 471 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi, free wired Internet, and LED TVs with cable channels. Other amenities available to guests include iPod docks, 24-hour room service, and minibars.

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Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Grand Hyatt Shenzhen features an outdoor pool and a fitness center. Dining is available at one of the hotel's 8 restaurants. Business-related amenities at this 5-star property consist of a business center and a meeting room.

High-speed wired and wireless Internet access is complimentary. Event facilities measuring 29805 square feet (2769 square meters) include conference space. This luxury hotel also offers spa services, multilingual staff, and concierge services.

Grand Hyatt Shenzhen has designated areas for smoking.

  • Babysitting or childcare (surcharge) 
  • Airport transportation (surcharge) 
  • Total number of rooms - 471 
  • Number of floors - 38 
  • Business center 
  • Free newspapers in lobby 
  • Concierge services 
  • Conference space 
  • Dry cleaning/laundry service 
  • Fitness facilities 
  • Full-service spa 
  • Designated smoking areas 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Laundry facilities 
  • Spa treatment room(s) 
  • One meeting room 
  • Multilingual staff 
  • Luggage storage 
  • Safe-deposit box at front desk 
  • Conference space size (meters) - 2769 
  • Number of meeting rooms - 19 
  • Year Built 2009 
  • Number of restaurants - 8 
  • Conference space size (feet) - 29805 
  • Number of buildings/towers - 1 
  • Spa services on site 
  • Outdoor pool 
  • Wedding services 

Family Friendly Amenities

  • Outdoor pool  
  • Free Wi-Fi  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  


Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet

Room Amenities

  • Air conditioning 
  • Free newspaper 
  • Phone 
  • Free bottled water 
  • Minibar 
  • Daily housekeeping 
  • Private bathroom 
  • Bathrobes 
  • Hair dryer 
  • Slippers 
  • Separate bathtub and shower 
  • Iron/ironing board 
  • In-room safe 
  • Desk 
  • Cable TV service 
  • Free WiFi 
  • Free wired high-speed Internet 
  • iPod docking station 
  • Room service (24 hours) 
  • LED TV 

Where to Eat

China Lodge - This restaurant serves lunch and dinner.

Belle-Vue - This restaurant serves lunch and dinner.

The Show Kitchen - This restaurant serves breakfast, lunch, and dinner.

Sugar Box - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

La Terrazza - This restaurant serves brunch, lunch, and dinner.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Yoga classes/instruction on site 

Spa Services

Shui Xiang Spa has 13 treatment rooms. Services include massages, facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

  • Number of treatment rooms 13 
  • Manicures and pedicures 
  • Aromatherapy treatments 
  • Ayurvedic treatments 
  • Massages 
  • Body treatments 
  • Facial treatments 


To make special requests for accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 

Hotel Policies


Check-in time starts at 2 PM

Minimum check-in age is 15


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.


  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

No cribs (infant beds) available


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: CNY 550 per vehicle (one way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Grand Hyatt Shenzhen
  • Grand Hyatt Shenzhen Hotel
  • Shenzhen Grand Hyatt
  • Grand Hyatt Shenzhen Hotel Shenzhen

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.