Get an overview of this hotelLuxury Shenzhen hotel in Luohu - Downtown Shenzhen with 8 restaurants

Location

Located in Luohu - Downtown Shenzhen, this luxury hotel is within 1 mi (2 km) of Shun Hing Square, International Foreign Trade Center, and Shenzhen Grand Theater. Luohu Commercial City and Shenzhen Museum are also within 1 mi (2 km).

Hotel Features

8 restaurants, a full-service spa, and an outdoor pool are available at this hotel. WiFi in public areas is free. Additionally, a fitness center, massage/treatment rooms, and 24-hour room service are onsite.

Room Amenities

All 471 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi, free wired Internet, and LED TVs with cable channels. Other amenities available to guests include iPod docks, 24-hour room service, and minibars.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Grand Hyatt Shenzhen features an outdoor pool and a fitness center. Dining is available at one of the hotel's 8 restaurants. Business-related amenities at this 5-star property consist of a business center and a meeting room.

High-speed wired and wireless Internet access is complimentary. Event facilities measuring 29805 square feet (2769 square meters) include conference space. This luxury hotel also offers spa services, multilingual staff, and concierge services. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests.

Grand Hyatt Shenzhen has designated areas for smoking.

  • Airport transportation (surcharge) 
  • Babysitting or childcare (surcharge) 
  • Business center 
  • Free newspapers in lobby 
  • Concierge services 
  • Conference space 
  • Conference space size (feet) - 29805 
  • Conference space size (meters) - 2769 
  • Designated smoking areas 
  • Dry cleaning/laundry service 
  • Fitness facilities 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Full-service spa 
  • Laundry facilities 
  • Luggage storage 
  • Multilingual staff 
  • Number of buildings/towers - 1 
  • Number of floors - 38 
  • Number of meeting rooms - 19 
  • Number of restaurants - 8 
  • One meeting room 
  • Outdoor pool 
  • Safe-deposit box at front desk 
  • Spa services on site 
  • Spa treatment room(s) 
  • Total number of rooms - 471 
  • Wedding services 
  • Year Built 2009 

Family Friendly Amenities

  • Babysitting or childcare (surcharge)  
  • Free Wi-Fi  
  • Laundry facilities  
  • Outdoor pool  

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet

Room Amenities

  • Air conditioning 
  • Bathrobes 
  • Cable TV service 
  • Free bottled water 
  • Free newspaper 
  • Free toiletries 
  • Daily housekeeping 
  • Desk 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Hair dryer 
  • In-room safe 
  • iPod docking station 
  • Iron/ironing board 
  • LED TV 
  • Minibar 
  • Phone 
  • Private bathroom 
  • Room service (24 hours) 
  • Separate bathtub and shower 
  • Slippers 

Where to Eat

China Lodge - This restaurant serves lunch and dinner.

Belle-Vue - This restaurant serves lunch and dinner.

The Show Kitchen - This restaurant serves breakfast, lunch, and dinner.

Sugar Box - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

La Terrazza - This restaurant serves brunch, lunch, and dinner.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Yoga classes/instruction on site 

Spa Services

Shui Xiang Spa has 13 treatment rooms. Services include massages, facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

  • Number of treatment rooms 13 
  • Manicures and pedicures 
  • Aromatherapy treatments 
  • Ayurvedic treatments 
  • Massages 
  • Body treatments 
  • Facial treatments 

Accessibility

To make requests for specific accessibility needs, complete the "Special or Accessibility Requests" section of "Trip Preferences" when you book your hotel.

  • Accessible bathroom 

Hotel Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age is 15

Special check-in instructions:

Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is Noon

Payment types

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

No cribs (infant beds) available

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: CNY 550 per vehicle (one way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Grand Hyatt Shenzhen
  • Grand Hyatt Shenzhen Hotel
  • Shenzhen Grand Hyatt
  • Grand Hyatt Shenzhen Hotel Shenzhen

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.


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