Dear Guest, Thank you very much for your review of our hotel. We apologize for the problems you encountered during your stay, we take your feedback very seriously and we will take effective measures to ensure that such problems do not occur again. We have fully cleaned and disinfected the room you stayed in, and we will strengthen the supervision of hygiene to ensure that every guest can enjoy a clean and comfortable accommodation. At the same time, we are also very grateful for your affirmation of our hotel's services and location, we will continue to strive to improve the quality of our services, so that every guest can feel our sincerity and heart. We hope you will choose our hotel again and we look forward to your return.

Thank you for your nomination and the recognition given to our staff member, for which we will reward accordingly. Your compliments serve as the greatest encouragement to our staff members.

Dear customer, thank you very much for your comments on our hotel, your recognition and suggestions are all very valuable to us. Thank you for your kind words about our overall service quality, we will continue to do our best to provide our guests with a better stay experience.At the same time, we take very seriously the issue you raised about the old facilities and we apologize for that. In order to provide our guests with a better stay experience, we have made a detailed renovation plan and will gradually upgrade the hotel facilities to ensure the comfort and safety of our guests. In response to the issues you raised, we will take effective measures to make improvements. We appreciate your understanding and support, and we will continue to work hard to improve our service quality and bring our guests a better stay experience. We look forward to your return visit.