Ratings based on 74 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
92% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Hong Kong

Nice getaway in urban city

Posted Jul 4, 2016
Perfectly convenience, just outside of subway station. Yet peacefully done environment within the hotel area, forming a great resort area. Great pool area but badly the poolside bar isn't open, what a pity the hotel decided to close it down? Room was just fairly Ok, seems old decoration. I was commenting this regarding to its price standard, it's perfectly fine. However this would be a poor intercontinental hotel. Service and staff attitude wasn't good at all.
5 out of 5
by A verified traveler

아주 좋은 위치에 편안한 호텔

Posted Apr 19, 2016
Pros: 깨끗한 환경
Cons: 없음
Location: 아쉬운 점은 간단하게 먹을 수 있는 식당이나 편의점을 찾기 힘듬
깨끗하고 좋은 분위기에 크게 만족한 호텔이였습니다. 위치도 지하철 역 바로 옆에 있어 교통도 편리하고 민속촌 근처라서 여러가지 장점이 많은 호텔이였습니다
4 out of 5
by Kai Ming David

This traveler left a rating score only Posted Mar 30, 2016 on Hotels
5 out of 5
by Wai Shun from 香港

超值的享受

Posted Mar 29, 2016 on Hotels
非常舒適的環境和感覺,酒店職員服務態度和藹。
4 out of 5
by Tak Wai

This traveler left a rating score only Posted Mar 29, 2016 on Hotels
5 out of 5
by A verified traveler from Sydney

Nice hotel

Posted Feb 2, 2016
Spacious room, beautiful garden and pool, nice breakfast
5 out of 5
by Dave from Santee

Great place to stay in Shen Zhen

Posted Jan 29, 2016 on Hotels
Great place to stay in Shen Zhen
5 out of 5
by eva rossana leticia from Buenos Aires

The best

Posted Jan 13, 2016 on Hotels
Como siempre de lo mejor que hay es el Intercontinental!!! Lo volveria a elegir mil veces
5 out of 5
by JU HYE

Posted Dec 22, 2015 on Hotels
좋았습니다
3 out of 5
by A verified traveler from hong kong

酒店有touch up所以原先住二樓反應後已即時轉房至5樓,房內有點香薰,感覺好多

Posted Nov 27, 2015
Pros: 酒店設施一流,小朋友很喜歡人做沙灘
Cons: 員工要有足夠培訓,房間清潔可以提高,餐廳方面因可開門所以會有小昆蟲飛入室內食物處要找方法解決衞生問題,小同用餐收費要清晰定明歲數
房內高位鏡子大塵,浴室鏡高位仲有翻新時既膠紙,這些要留意一下。因房內没有瓦杯只得玻璃杯,所以我用了玻璃杯倒了杯熱水,杯子即時爛,萬幸既係我的小朋友没有受傷,轉房時已同行李員說聲但他說放下可以,房務員會處理,我好疑惑你們有冇so we care?及後我問房務员有冇大號拖鞋,她說没有,我覺得五星級酒店應該不是這樣。到第二天早餐時,我一行四人,一個四歲一個五歲,明白我的預定包三人早餐但四歲小朋友又食到什麼呢?我都決定付費因我想一家人開開心心玩返日,但我想給管理層一些客人對收費既意見,著情處理。我用餐在露天,但侍應好像不懂主動收拾枱面,連我主動收拾給室內侍應,他們都覺得像理所當然,廚師與我對話既語氣好像有點不客氣可能已忙了一朝既關係