Ratings based on 116 Verified Reviews

4.5 out of 5
90% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Shenzhen

Great hotel, but still below my expectations

Posted Feb 20, 2017 on Orbitz
Pros: Decor, location, service.
Cons: Internet, food.
This is a very good hotel, which was supposed to be among top hotels in Shenzhen. The reality is not so bright though overall I was happy with my stay. The internet is not so fast and unstable. Galleon restaurant looks attractive, but the food there is just bad. The breakfast is inexpensive, but could be much better. The room has almost no drawers.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 13, 2017
Great hotel in Shenzhen best I have stayed in china, nice park at the side of it don't miss visiting is all china in one place!!!
Comment from Hotel Management
Feb 15, 2017 by Zoe Chi, Hotel Management
Dear Guest, Thank you for the compliment. We are pleased to learn that you enjoyed your stay with us. It may be different from the other business hotels you experienced before, InterContinental Shenzhen is a purely Spanish themed hotel when it was founded in order to provide to guests a more unique stay memory and experience. We look forward to your return in a near future. Look forward to seeing you soon!
4 out of 5
Recommended
for Families
by A verified traveler

Nice hotel close to the theme parks

Posted Jan 23, 2017
Pros: Vicinity to the theme parks, good facility
Cons: Although the staffs were very pleasant, some could improve their English capabilities
Location: Splendid China and Windows of the World theme parks are walking distance.
Quick strip from Hong Kong with kids... Good location close to the theme parks Windows of the World and Splendid China. Too cold to swim, but the swimming pool was large and probably great in summer.
5 out of 5
by A verified traveler from san francisco

great hotel, restaurants so so

Posted Nov 24, 2016 on Hotels
nicest hotel I've stayed in shenzhen so far, good amount of foreign staff makes communication easy
Comment from Hotel Management
Nov 27, 2016 by General Manager, Hotel Management
Dear Guest, Thank’s for your comments, we are pleased that you had a good time with InterContinental Shenzhen. InterContinental Shenzhen offers warm service and excellent facilities attracting business, leisure or family holiday travellers for a comfortable stay. Meanwhile, thank you for your comments regards to F&B, we are now renovating 8 restaurants and work better with team to improve the quality and creation about each dishes. Look forward to seeing you soon! Wish you Merry Christmas .
5 out of 5
by A verified traveler

Posted Nov 18, 2016 on Hotels
Comment from Hotel Management
Nov 21, 2016 by General Manager, Hotel Management
尊敬的客人: 感谢您的点评,感谢你入住华侨城洲际大酒店,酒店是国内首家以白金五星级标准打造的西班牙主题风格酒店,未来,我们会不断努力,秉承洲际白金品质的服务理念,为您打造非凡体验!祝您生活愉快,事事顺心!
5 out of 5
by A verified traveler

Great Hotel

Posted Nov 8, 2016 on Hotels
It was a very relaxing stay. All staff were pleasant and helpful Will definitely stay again
Comment from Hotel Management
Nov 11, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for your comments, it's very encouraging and I will share your compliments with our staff. We are honored to provide the best service to every guest to make their journey in Shenzhen extraordinary. Thanks again! Look forward to seeing you soon!
5 out of 5
by A verified traveler

Posted Oct 30, 2016 on Hotels
very cosy and comfort stay.
Comment from Hotel Management
Nov 2, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for the compliment. We are pleased to learn that you enjoyed your stay with us. InterContinental Shenzhen is a purely Spanish themed hotel when it was founded in order to provide to guests a more unique stay memory and experience. We look forward to your return in a near future. Look forward to seeing you soon!
5 out of 5
by A verified traveler

Posted Oct 23, 2016 on Hotels
Comment from Hotel Management
Oct 26, 2016 by General Manager, Hotel Management
尊敬的客人: 感谢您选择入住华侨城洲际大酒店,热忱期待您的再次光临!
5 out of 5
by A verified traveler

Relaxing and comfortable hotel

Posted Oct 14, 2016 on Hotels
We got an upgrade to the suite which was great.
Comment from Hotel Management
Oct 17, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for the compliment. We are pleased to learn that you enjoyed your stay with us. It may be different from the other business hotels you experienced before, InterContinental Shenzhen is a purely Spanish themed hotel when it was founded in order to provide to guests a more unique stay memory and experience. We look forward to your return in a near future. Look forward to seeing you soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Nice hotel

Posted Feb 2, 2016
Spacious room, beautiful garden and pool, nice breakfast